When the CEO of DFS decided to close its Chocolates Trading Division, what seemed like the end of a promising career for Esther Loo, then the Head, evolved into a blessing. It spurred the birth of FOCUS Network Agencies (FNA) on 1 October 1991, with DFS's blessings and Mr Loo's encouragement. It was a risk that paid off, as the business grew from strength to strength. To us, this opportunity was indeed, Godsend...