Marriages are breaking at a higher speed in modern days than anybody could predict. People are suddenly shying away from marriage fearing that divorce will be around the corner soon. There are many reasons for this. One of them is to think that our partner knows all about how we think and the kind of problems we are facing. That does not happen at all. This assumption kills many marriages. What to do? Let me tell you.
To begin with stop assuming that your partner knows all about you. You may be very disturbed about something and getting angry with your partner for not supporting you. But does your partner know that you are very disturbed? Does your partner know the reason of the disturbance and what kind of support you need? Most often that is not the case.
It is common experience that once the marriage breaks down, both the partners blame each other citing many instances. The other partner protests that he/she knew nothing about them, or never took them seriously. That is the result of communication gap in this area. As spouse, it is your duty to find out what is going on in the mind of your partner. If your partner shies away telling you, you need to talk and find out. Otherwise you will find the situation spiraling out of hand over time. If he/she does not tell me, why should I ask? This does not work. Keep yourself fully informed about all the issues that matter to your partner and give support. That is the key to bonding and happiness.
Please talk to your partner about all the issues that matter to you. Talk to your partner about your feelings and your expectations. That will help cement a better relationship . Because now your partner knows what is needed.
1. Good Communication Prevents Misunderstandings
Good communication helps to avoid misunderstandings. For example, if surface shipping takes six to eight weeks but the customer doesn't know this, he may expect almost immediate delivery. When such quick delivery doesn't materialize, he may feel that he has been cheated or that your service is slow and poor.
Thus, try to spell out delivery time frames and other details as much as possible. Is your refund policy clear? Is your product clearly and accurately described in your auction ad? Does your product's quality meet or exceed the expectations created by your auction ad?
2. Prompt E-mail Response
If, for whatever reason, your e-mail response is slow, the customer may assume that you aren't delivering on your promises. Prompt e-mail communication can help reassure the customer and gives evidence of good customer service.
3. Encourage Queries
Basically, state in your auctions: "If you have any questions about this auction, please e-mail me." If a person is expecting instant delivery of an e-book but instead you send him the information via the postal service, he might be disappointed. Nip all such problems in the bud by encouraging your prospective buyers to ask questions.
4. Ask for Positive Feedback
How can you encourage buyers to leave positive feedback for you? Simply state that you'll leave positive feedback for them after you've received theirs.
Since they are leaving the feedback first, they will hesitate to leave you negative feedback, knowing that you may respond in kind. If you leave positive feedback for the buyer first, they may never return the favour.
5. Reversing Negative Feedback
With good communication, you can often avoid receiving negative feedback. Try to do everything that is reasonable to make your customer happy.
However, what if you do receive negative feedback on one of your auctions? What can you do about it?
Under certain, very limited circumstances (such as an extortion attempt), eBay might reverse negative feedback unjustly given to you. In most cases, however, eBay will not reverse negative feedback.
You can use eBay's "Mutual Feedback Withdrawal" procedure. This is where both the buyer and seller agree to withdraw negative feedback from each other. Thus, the negative feedback will be removed from both of your total scores (thus improving both feedback ratings).
The negative comments themselves won't be removed by eBay. However, your comments left in response to a negative feedback will also stay to tell your side of the story.
Yes, good communication can lead to more positive feedback from your auctions. Such communication can also help you to avoid and even reverse negative feedback. So, by all means, promote positive feedback on eBay through good communication.
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