Reviews can be very helpful in determining the types of products that might fit your needs. The most effective reviews are ones that cover the salient issues regarding the product you are interested in obtaining. Our experience is that most customers want to know about key aspect of a massage chair such as warranty, ergonomics, ease of use, massage therapy and key features. As such, we have developed a systematic approach to evaluating massage chairs based on the above 5 categories. We also weigh each of these categories equally and give a score up to 20 points. The total possible rating for a massage chair is therefore 100 points. This review will take an in-depth look at the top of the line Omega Massage chair. This is the Montage Premier which is in the luxury range of $4,000 to $5,000.
Warranty & Customer Service: The warranty coverage is your protection against factory defects. It is important to have good coverage, since massage chairs have both electronics and mechanical systems. The Montage Premier has very strong coverage direct from the factory. You get 5 years on the frame, 3 years on parts, 3 years labor and 90 days in home technician service. They even cover shipping of parts for 1 year. Customer service and support is good from Omega. We rate the warranty and service a 19.
Comfort & Ergonomics: We like the ergonomics of this well designed massage recliner. This chair is designed for the American market. It can fit users up to 6' 6" and has a weight limit of 300 pounds. The recliner is wheel chair accessible for those individuals who might have trouble getting in and out of the chair. There is a wireless sub remote that offers tremendous convenience for the users. The chair is comfortable to sit in and has a very nice synthetic leather which is very soft. The synthetic leather is also very easy to clean. We rate the comfort and ergonomics a 19.
Ease of Use: One thing is for sure, more features and options are being added into massage chairs, which is great. However, as more features are introduced manufacturers need design the products to be easy and intuitive to understand. We have seen our share of complex controllers that only cause frustration with users. The Montage Premier comes equipped with many advanced features and many manual massage options. Omega introduces a wheel button for adjusting the footrest and chair back. The wireless remote is controls virtually 80 percent of the chair functions and is the size of a credit card. Manual controls are still located in the side panel of the main remote, but you have great controls with the convenient sub remote. This is the only chair that you do not have to get up when laid back in the chair to make adjustments. The Montage Elite earns a 19 in Ease of Use.
Key Features: Out of the myriad of wonderful features, we will focus on two of them. The lower body traction and the reflexology foot massage are two outstanding features in this massage recliner. The lower body traction system can be activated at any time. It will seamless work with the automatic programs. This function stretches the lower body from the hips, thighs, knees, calves and ankles. The legrest lowers to 3 successive positions each time stretching you out just right. The reflexology foot massage incorporates Omega's footflex technology. This unique system uses airbags and reflexology nodes to gentle but firmly push up into the arch and then the heal of the feet. Other air bags provide a firm compression massage over the tops of the feet. This is absolutely wonderful after a long day on your feet. These features earn a 19 in this category.
Massage Therapy: There is an arsenal of massage therapy options with this massage recliner. It has 5 automatic full body massage programs. There are 4 manual massage techniques. There are 6 manual massage back courses. The lower body is covered with air compression massage for the hands, arms, feet, calves, thighs, buttocks and hips. You can adjust the speed of the massages to 4 different levels and there are 4 width adjustments for the back rollers. To enhance the massage experience, there is the lower body stretching, music, and full body heat therapy. If you have an ache or pain, this recliner can provide you thorough relief. This is the most complete massage chair on the market today and we give it a full 20 points for massage therapy.
How does the Montage Premier rate overall? Let us sum up the score in each of the five categories which provides an overall rating of 96/100. The Montage Premier is an excellent massage chair. You will get a thorough and comprehensive full body massage. Omega provides great complimentary therapies to its arsenal of massage therapies. There just is not a massage chair available that includes full body heat, traction and music therapy. Omega is known for its invigorating massage therapies and the Montage Premier delivers. You get comprehensive warranty coverage directly from the factory with having to purchase extended warranties. If you are looking at the best of the best in the luxury massage chair class, then this is one of the best there is on the market today.
We present review of the Sanyo model HEC SA5000 massage chair. Our intention is to provide a massage chair buyer with an objective review and evaluation of a given massage chair. We use a 5 category system. Equal weight is given to each category. Each category can earn from 0 to 20 points. The points are then summed up to provide you with an overall score. The 5 categories cover the following: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This system gives us a disciplined process of evaluating a massage chair. We hope you find this helping in your search for the best massage chair for your needs. The Sanyo HEC-SA5000 massage chair recliner price is in the $3,000 to $4,000 range.
Warranty & Customer Service: The warranty coverage helps to reduce your risk in any electronics purchase. This gives you protection of defects from manufacturing of the product. The SA 5000 comes with the following warranty coverage: 1 year parts, 3 years roller mechanism, 1 year labor and 1 year in home technician service. We think the 1 year in home technician service is a good addition for Sanyo. We would like to see all parts covered for 3 years like the top manufacturers do. The customer service is good. Sanyo has a 24/7 call center which is technically competent. The SA-5000 earns a 15 in this category.
Comfort & Ergonomics: When one thinks of a massage chair, you think of comfort and relaxation. The ergonomics of the chair design needs to be comfortable and fit the users. The SA 5000 has a nice appearance with the triangular armrests. The armrests are well padded and comfortable. The side view of the chair is a little plain below the armrest detail which is a little industrial from our point of view. The chair is comfortable to sit in. The upholstered back pad is plush and soft to the touch. The headrest pillow can be adjusted to accommodate different users. The leg rest is one area of concern in that it cannot be adjusted or extended. Taller users may want to see how well they fit in the chair. This chair was originally designed for the Japanese market, so it is scaled for the target population. Our rating in this category is 15.
Ease of Use: With the number of features increasing every year in massage chairs, keeping the remote controls simple and easy to use is paramount. We like the simple, yet functional design of the SA 5000 remote control. You have 4 one-touch buttons for automatic massages. There is a Program Memory function which will record the last few minutes of the massage and store it for later use. There is a wired sub remote for the pulse monitoring which must be held during the massage. The manual controls are neatly located in a side panel of the remote control. We give this massage recliner an 18 for ease of use.
Key Features: Sanyo introduces some innovative technology in the SA-5000 massage chair. The have a stiffness detection system and a unique roller system called the GK rollers. The stiffness detection system monitors your pulse rate and your perspiration. The software then is able to determine areas of stiffness in the body and to direct the chairs attention on these areas. The GK rollers are specially designed mechanisms that allow for a gripping massage. The rollers can extend outward over the shoulders and neck areas to perform this unique gripping massage. This is very relieving for tight and soreness in the neck and shoulder region. We give Sanyo an 18 for key features.
Massage Therapy: The SA 5000 comes with automatic programs, 4 programs stored in the Memory Program, 4 manual massage techniques and 4 massage courses for the back. The automatic programs are Stiffness, Relax, Recovery and Fine. There are 5 adjustments for both the massage speeds and roller width adjustments. There is the Grip massage which effectively targets the neck and shoulders. For the lower body, this recliner comes with 24 airbags to provide relief for the feet, calves and thighs. There are specially designed airbags that provides a multi-point shiatsu massage. This provides a penetrating and soothing massage. We give the SA-5000 an 18 in this category.
Overall, we rate the Sanyo SA-5000 an 84/100. The SA 5000 comes with many of the same technologies as Sanyo's high end version the DR7700. The stroke length of the back rollers is 28 inches compared to 31 inches for the DR 7700, but most of the same technology is in the SA 5000. The factory warranty is just ok and you may want to explore an extended warranty to equal other manufacturer's coverage. The GK rollers are a nice feature for neck and shoulder coverage. The leg rest would be more ergonomic for the American market if there was an extension built in. If you are looking for a massage chair recliner in this category, the SA 5000 is one you should check out.
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