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[I564]It Support For Business
by Andy Warren, And
Doug Richard's recent report on business support in the UK highlighted that there are 3,000 government agencies and most of them simply direct people to other agencies. This can lead to a never ending cycle of being passed from pillar to post and having to explain yourself over and over again. So if you want help with your business finance, where can you go?

Here are the various options open to SMEs in the UK to help you decide the best route for you.

1. Your Bank

The high street banks (RBS, Barclays, HSBC, Lloyds) can certainly give you advice in terms of loans, overdrafts, invoice finance and they can also give you some guidance on developing cashflows and general business advice. Usually the advice is coming from staff who are well trained internally and have seen lots of businesses from the outside but may not have had the direct operational experience of running a business.

2. Your Accountant

Accountants come in many guises and it's important that you understand whether you are dealing with an auditor (responsible for verifying your accounts after the year end), a tax advisor (helping you with Tax and VAT issues) or a firm helping with your bookkeeping, management reporting and accounts. Each of these has different specialist skills and you shouldn't assume that just because someone helps you with your tax, they'll also be giving you overall business advice. Equally, you'll find that many firms from the big four (PWC, Deloitte, KPMG, E&Y) , the mid tier (Grant Thornton, BDO, Baker Tilley) and the fast growing newer firms (Tenon, Vantis, Target) can give you good specific advice on business finance issues. However, make sure that you have agreed this specifically in any engagement letter. Otherwise they might think they're just keeping your books or auditing your company and you might think they're advising you on how well your business is performing and highlighting any potential finance issues. The gap between these expectations has caused significant problems for many companies.

3. Your own FD or CFO

If you have your own finance staff then make sure you make the best use of them. It's easy to dismiss the finance team as being too much in the detail and always taking a negative view but they are often highly experienced and well trained professionals who have a very good insight into your business. Listen to what they have to say and don't just disregard their views because you prefer to hear all the good news that your sales director is telling you. A good FD or CFO will often have experience from other companies that they can bring to bear in your business.

4. Part Time FD Companies

These have been rapidly growing in popularity for SMEs and even some larger corporates and they can provide an excellent source of support and advice. They provide someone in your business on a part time basis who can guide you from their knowledge and experience in a way that's particularly relevant to your business. When you can't afford your own full time FD or CFO these companies (FD Solutions, Secantor, Marshall Keen, FDUK, MyFD) can all provide the support and guidance you require for your business finance in a manner that can be very beneficial for your business. Having an FD or CFO in your business, even on a part time basis can give your company a real boost and can give you a trusted advisor to turn to for advice on your company finances.

5. Government Agencies

As the Richards Review highlighted it can easily end up feeling like you're chasing your tail when you deal with these agencies and sometimes the time and effort you put in can feel wasted when you don't get anywhere. Business Link, which provides somewhat of a hub, has a variable reputation depending on your local region. Some of the Enterprise Hubs are more supportive and operations like Finance South East have built a good reputation for clear and relevant advice.

6. Corporate Finance Firms

There are many companies competing in the market to help you raise money for your company. These are businesses in their own right who are seeking to make a profit but that shouldn't put you off. It means they are incentivised to help you succeed. Generally these firms do charge an upfront fee but most of them earn more of their fees from a back-end success component (a percentage of whatever is raised). Charges will range from £2k to £15k upfront and success fees are generally in the region of 5%, although they can go up to 20%. Beware of companies that either offer the service for free (on the basis that you generally get what you pay for) or that charge a very high upfront fee. There are also some who appear to guarantee an investment providing you pay for Due Diligence (DD). You end up paying £40k in advance and they find something in DD that prevents them investing (which they never really intended to do anyway). Make sure you understand and agreements before you enter into them.

7. Your Friends and Family

In reality, this is where many people go for initial advice. Now unless your friends and family happen to fall into any of the previous 6 categories, it's likely that their advice may be somewhat questionable. If they've had actual experience of the same issues and they've resolved it then by all means listen to them. However, you should always think about the source of your advice. Where has their knowledge and experience come from?

The key lessons here are to consider where the information is coming from, whether that information is based on real world experience and training and how relevant it is to your particular business.

To gain respect from others, you have to respect yourself first. People will give you their undying respect as long as they recognise that you portray these 3 key attrib-utes: trustworthiness, integrity and mindfulness. Because having these qualities demonstrates your level of consciousness and maturity.

When people respect you, it is easier to get their support. Getting people to give you continuous support, also requires you to apply yourself. Here are ways to help you make an impact on people whom you want respect and support from.

1. Be exuberant and passionate about what you do and your life
People love those who exude vibrancy and passion about their life, particularly about what they do. Think of this: how stimulating do you find people who are forever talking about their "big ideas" and what they want to do and yet, never starting anything? Now that's a damper!

2. Be unique and individualistic in your views and opinions
Are you unique and stand out with your own style and personality? If you are afraid to voice your opinion, and would rather fit in, I can assure you that it will be difficult to command respect from others. And without respect, no support. This doesn't mean that you have to constantly come up with new innovations. It simply implies that you don't suck up to people, just because you want validation. The best validation is to be true to yourself.

3. Be a great listener. All great listeners are magnetic and charismatic.
There is no charm that equals that of a good listener. Here is an experience I had in a restaurant with my husband not too long ago. I noticed that my husband was fascinated by a woman sitting a few tables way from us.
When I asked him what got him so fascinated about her. He replied that the woman was just fascinating to watch, because she was listening so intently to her partner. Her eyes were on him, as she leaned forward, giving him her feedback, and at the same time not interrupting him. While she let him know that she was hearing him, she also held up her end of the conversation.

Then my husband said something remarkable: "She's the kind of woman I normally wouldn't pay attention to on the street, but while sitting there, listening and being interested the way she's doing now, makes her attractive."
True listening embodies careful attention, patience and honestly wanting to understand what the other person is saying. It also fosters good relationship.

4. Be a life long student. Let people know that you're willing to learn from them and be genuine about it.
Learning is growing, and growing is learning. You cannot learn all by yourself. To truly grow, you need others along the way. And when you show people your willingness and enthusiasm to learn from them, you'll be amazed how helpful and happy they will be to support you.

Be open and get to know people who are different from you. If you're interested in something, never be afraid to ask questions. You won't be ridiculed for showing real interest.

Do you know people who have stopped learning? Do you find them interesting to have around? Probably not! So do yourself the favour of becoming an avid learner.

5. Be authentic and reliable.
Before you make a promise, make sure you can deliver. Keeping your word is very crucial to building trust and credibility. There's nothing more detrimental to your im-age, than having people believing in you and letting them down.

There are times you may genuinely try to fulfil your promise and it just doesn't work out. In that case, be honest about it and apologize. No one will hold that against you.

6. Be generous.
A generous heart gives freely without having any expectations. Don't try to buy people's loyalty or support. It will backfire on you! You will reap more benefit and reward by giving truly from your heart, rather than being calculating. Even if you don't get something in return, the eternal laws of reciprocity will find a way to balance things out for you and give you your dues.

7. Be direct and have boundaries.
When you have something to say, just say it and let people know where you stand. Letting people know what you want and don't want, liberates you and those around you. Don't allow people to walk all over you. Let them know your boundaries.

For instance, to avoid lying about a proposition which may not interest you, a more appropriate answer could be: "I'm sorry that doesn't work for me right now". This is a straightforward and truthful answer making it easy for you and for others to move on.

In conclusion, do you trust and respect yourself? Because if you don't, no one else will. This especially means be true to yourself and what you believe in. Just as Ralph Waldo Emerson said "Whatever games are played with us, we must play no games with ourselves".
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Both Andy Warren & Kunbi Korostensky are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Andy Warren has sinced written about articles on various topics from Family Concerns, Finances and Debts Loans. Andy Warren is the Managing Director of Marshall Keen Ltd. He is a chartered accountant and successful CFO, FD and entrepreneur with extensive experience in M&A, Corporate Finance, Business Growth and Exit Strategies. Marshall Keen. Andy Warren's top article generates over 18100 views. to your Favourites.

Kunbi Korostensky has sinced written about articles on various topics from Disease & illness, Web Development. Kunbi Korostensky N.D., Psychotherapist and Certified Life Coach is specialised in supporting people going through various life changes, such as after a divorce, in bereavement and dealing effectively with teenagers. Check out her ebooklet: Top 10 holist. Kunbi Korostensky's top article generates over 3600 views. to your Favourites.
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