Studies by the Gevity Institute find that a friendlier workplace can lead to double-digit revenue growth, and that employee retention also grows with a 15 percent lower rate of costly employee turnover.
The Baltimore Workplace Civility Study, a landmark report, said that when an individual is confronted with rudeness, his individual productivity is reduced by 37%. The study said that over 80$ of those surveyed spoke about being treated more civilly at their job - that it would increase the output of their work."
Whether you are a solo operation or a Fortune 500 executive, here are my :
Key Points for Gaining a Happier and More Industrious Workplace.
1. Say Please and Thank You.
A simple 'please' or 'thank you' is a staple of good manners. A 'please' can attract a more positive response to your requests for information, ideas or that extra effort from co-workers and staff. A simple 'thank you' is a powerful tool to acknowledge the importance you place on your clients and staff.
2. Be Phone Friendly.
Phone calls will go south when someone with a downer attitude is speaking. Early talk show radio hosts use this trick on those days when they'd rather stay under the covers than get up early for work. First, stretch your chest and shoulder muscles to loosen up your diaphragm. Folks will understand your voice more clearly. Second, stretch your mouth into a huge, friendly smile and keep that smile in place during your conversation. It works!
3. Overpower Negatives.
You can't permit your performance to be stopped by the negative outcomes or rude behavior of others. Overpower a negative with a positive. If you fail, make it a positive learning experience. React positively to negative behavior by focusing on solving the problem, not unproductively obsessing on the rude way the problem was presented.
4. Be Flexible.
The old adage that 'whatever can go wrong, will go wrong' is true in business as it is in your personal life. Sometimes, despite your best efforts, there will be wrong outcomes. It's wise to remain flexible and to use this flexibility as your protection against a negative response to such events. In fact, write the words "Be Flexible" on a piece of paper and post it at your workstation to remind you.
5. Mind Your Email Manners.
In today's frenetic workplace, firing off a quick email without first taking a minute or two to think about how your message will be perceived is a fast way to lose your good will. Before you hit the "send" button, re-read and edit your message. Can you add a please or thank you?
Being mannerly and pleasant when on your vacation will allow you to have a better time. Even if you are travelling alone, you are never truly alone on a cruise ship. Cruise ships carry about 1,500 to 3,000 people at a time depending on the length and destination, so everyone should be friendly and respectful of equipment, people, and the cruise staff. This includes being quiet during movies or when walking through the hallways to your cabin, not splashing others when in the pool, not cutting in line, and observing the dress code aboard the ship if they have one. Many people forget that they have to share the boat with other passengers and think they can do whatever they want. This couldn't be farther from the truth.
Another way to show respect for others is by tipping the wait staff and maid staff. Many people think they don't have to do this because they paid in advance for the cabin and the food, but in reality, cruise should be treated the same way as hotel rooms or restaurants. Most employees aboard these ships work very hard so you can have the best trip possible. This includes keeping everything clean, preparing and serving excellent food, and being as friendly as possible when you have a question or comment. Treating other people with respect does not end once you board a cruise ship. If you are polite to people, they will be polite to you as well.
Cleaning up after yourself when you are relaxing on the deck or at the pool is a sign of good manners. Even though the cleaning staff helps to keep the sip clean, you should do your part by throwing away trash, returning glasses, and picking up all personal items before leaving an area. This is not only considerate to the staff, but also to the other guests on the cruise.
Having manners and respect for others while on a cruise should also extend to port cities when you are visiting. This includes being friendly, putting all trash in garbage cans, and not being too loud when in a crowd of other people. Many people do not like tourists because they are rude. Show them that there are nice people on cruise ships by being respectful of their city at all times.
Many cruise lines have a formal dress code for certain restaurants or days of the week. Find out about this dress code before your trip so you will be able to bring the correct clothing. If you don't want to participate in this type of dinning situation, find a cruise that does not have formal dress codes or stay in your room and order food in. Being disrespectful by wearing casual clothing to a formal dinner is not considered good manners. While you may not want to dress up, there are those who will. Showing good manner during these times will make the cruise more pleasant for everyone.
Both Ruth Klein & Clinton Maxwell are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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Clinton Maxwell has sinced written about articles on various topics from Travel and Leisure, Employment and Home Appliances. Clinton Maxwell usually publishes online reports on ideas associated with Murcia and La Manga. His abstracts on are found on his website .. Clinton Maxwell's top article generates over 110000 views. to your Favourites.