Many companies are now beginning to look into alternatives to high priced telephone systems currently in use. They are realizing that there are huge benefits financially to those switching over to VOIP. They are realizing there is greater functionality with VOIP as well as cost savings and room for growth.
The simple basics of VOIP are that it uses high speed internet lines to carry voice traffic instead of telephone lines.
There are two basic technologies.
IP telephony runs over a local area network also known as a LAN. This is a very cost effective way for communicating within an organization. It allows voice transmissions between people within a company who are part of an internal network.
Void is carried over a wide area network also know as a WAN. Void can be used to transmit voice through a WAN (such as the internet) or carry voice over a public WAN (such as the Internet) or a private WAN, which provides enhanced security for communications.
Why would a business consider making this change?
Large companies currently use PBX systems. This is a private phone system within an organization. Users work with a certain number of lines for all external calls.
Some companies use a central office exchange service know as Centrex, which is basically a PBX in which all routing occurs not on a company's premises, but at the local telephone company.
Some use "Key systems", which are very small PBXs, designed primarily for small offices.
These systems all share the same problem. When it comes to long distance the costs are enormous. As more and more this becomes a global world, long distance becomes a major necessity and this means one thing...large long-distance bills, Coupled with this these systems are difficult to change or expand with company growth and are unsuited to support more technically advanced communications. Because these systems are based upon proprietary technologies, companies are limited to only what the phone companies provide.
VOIP services make this a thing of the past. As VOIP gains popularity among companies seeking more cost effective services these antiquated phone systems are slowing disappearing. Expansion of services will be a breeze because of the technology involved with VOIP.
Companies will benefit from reduced overall costs as IP-based voice technology can virtually eliminate toll calls. It also slashes the cost of making add-ons, moves and changes to the system.
Enhanced functionality. VOIP offers all the options that callers are used to using such as call waiting, caller ID, unified messaging, directory services and vertical-specific applications. In addition, VOIP is a standard, open protocol, allowing companies to build their own audio applications or purchase other applications that will come from software developers.
Easy Expansion. As your company expands and grows this cost effective system will allow for expansion with very little cost.
Easy To Use. With VOIP, employees will have many options--they can use a VOIP phone that is identical to a regular desk phone or use a "soft phone" which loads into desktops, laptops or Pads as software. Added benefit is that they will be able to use their telephone number in any location.
In time VOIP networks will become even more useful as it will be able to support the convergence of data, video and voice services. This will enable companies to be ready for a plethora of multimedia applications that are emerging from developers. VOIP technology will give guaranteed levels of reliability, quality of service and security.
VOIP is now a fully developed technology, providing companies with a valuable voice system today, and allowing for the latest technological advances that will develop in the future.
Companies need to get in on the ground floor to take advantage of all the new technology that is coming and the savings it will afford.
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How good is the idea of using VoIP for your business? Will VoIP benefit your business? Is VoIP really better than your existing traditional phone solution? You be amazed how many businesses have made the switch and many are seriously considering the switch to VoIP for their businesses. Businesses realize that there are great benefits first for their budget and it offers more services and it is more flexible, has much room to grow in the future at it is still fairly new technology.
There are two basic technologies through which you can adopt VOIP for your business use.
VoIP is carried over a wide area network also known as WAN. VoIP can be used to transmit voice through WAN, such as internet or carry voice over. There is a public WAN or a private WAN, which will provide greater security for your communications.
IP telephony is carried over a local area network, widely known as a LAN, which proves to be a very cost effective way to communicate within an organization. This technology allows voice transmissions between people within a company who are part of the integral network.
Why should you choose VoIP for your business?
The standard phone systems that used by most companies today right now have one problem when it comes to long distance or overseas calls: the costs of the calls are enormous and only growing. When using VoIP, the calls are considerably less expensive because there are no applicable taxes for internet calls. This benefit of VoIP is very important today because many companies grow, and the natural result of business growth is going global.
Companies without doubt will benefit from reduced overall costs as if IP- based voice technology can virtually eliminate toll calls at the same time it cuts the cost of making add-on, moves and changes to the system.
VoIP has enhanced functionality by offering all the options that we are used to. Huge room for changes in reducing call costs can be done because VoIP is a standard open protocol which allows companies to build their own audio applications or purchase applications that will come from software developers. As your company grows you will be able to expand you phone system with very limited costs. VoIP will adapt to your every need and requirement. Think of the possibilities!
Don't be afraid of bringing new technologies to your business. VoIP is easy to use, you can train your employees quickly to become accustomed to its features and usage. Look at VoIP from the same point of view as you look at new business possibilities.
The only downfall that you sometimes could experience, is that it is possible drop calls if your internet connection has a problem. This sometimes can be very inconvenient for the businesses. However, you can choose your Internet service provider wisely, I believe you should not be faced with such difficulties very often, because there are many Internet service providers, and some will provide you with the better Internet connection than others.
Summarize VoIP for your business benefits
VoIP offers the following features:
- The option to store incoming calls to voice mail if you do not want to be disturbed. - The option to send a voice mail to your computer as an attachment if you want to pick-up your messages via computer. - Caller ID and call waiting are also available and are typically free; not like a regular telephone provider where you are charged an additional fee. - 3 way calling which allows you to have a mini conference.
Major Benefits
VoIP offers a number of benefits out of which some are:
- One low monthly fee that covers your phone calls. - There are no hidden fees or taxes. There no taxes charged for internet based phone calls and that is one of the main reasons why this service is so inexpensive. - Long distance and international calls are a lot cheaper than with regular service.
And don't foget about the flexibility and expandability of this technology.
Many businesses switching everyday to a better more flexible VoIP technology that improves and grows with their needs. So if you were asking yourself if VoIP for your business will benefit you, answer yourself without no doubt: Yes! Try it for yourself and see the difference.
Both Kalpana Asthana & Tomas Labas are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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