Having recently been part of an auction sale that turned bad and not being able to resolve the issue with the seller, I turned to Paypal for help. My issue revolved around a used piece of electronic equipment I had won on a popular auction. Turned out on receiving the unit I noticed that many functions were not operational with this unit and there were some cosmetic flaws that were purposely hidden on the listings pictures of the unit. The unit was listed as flawless both functionally and esthetically. The sellers refused to recognize that his listing was miss-leading and that the product did not respect the listing rules even accusing me of damaging the equipment as his only defense.
Looking over Paypal's buyer protection program I discovered buyers are protected for a total $1250 for a possible 3 claims per year. The dispute resolution service will protect the buyers in two ways;
-The non reception of products. -For products that are not as described.
This covers quite an array of possible scams and in my case I was able to prove that there were discrepancies between the listed product and the received product.
The process did extend itself over 4 weeks mainly because the seller was slow to respond. I was asked by Paypal's resolution center to provide a copy from an authorized repair center own evaluation report. This consisted of returning to the resolution center a faxed copy of the repair centers work order outlining the needed repairs. Once all the steps where taken to evaluate the discrepancies the resolution center were quick to resolve the issue and in this case decided in my favor. Once the unit was shipped back, at my cost and received by the buyer, Paypal was prompt in returning the funds to my account.
Paypal refunded me the Purchas price with the exception of the shipping charges including the return shipping charges that I had to bear in order to return the unit to the seller, to comply with the resolution center's final requirement.
For most part online auctions end with successful transactions, but I know from reading blogs there are some horror stories about online auction frauds. In most cases frauds occur when unprotected payment methods are used like money transfers or cash payments. It pays to know the advantages and disadvantages of each payment protection mechanism offered buyers, and never, never transfer funds or send cash or even checks. Knowing how each payment methods protects you, be it paypal or credit cards, helps you understand when you are protected and when you are exposed to fraud. This will go a long way to help you anticipate frauders and enjoy online buying with peace of mind, knowing if things go wrong your protected.
A.Practice what you preach: Some leaders forget that the very calling of their position demands for them to set examples for their subordinates. How would your subordinates have respect for your orders when you tell them not to do this or that and go ahead and do it yourself? In such a state, order cannot be found, and employees will want to get another leader for them who will be able to set the right example. When you set the right example, you pave the way for others to follow in your steps.
B.Set some standards for all to follow. You are the best person to set an example being a leader. Try and involve your subordinates when you plan the set standard rules. This will make them feel involved and honored. Once you have a standard to set, you need to ensure that these rules are followed every day and every minute. Be an example by following the rules to the T.
C.Do share your knowledge and expertise with your subordinates. You are better that is why you have been made leader over people. However, some leaders fail to give the right guidance to their juniors, out of the fear that they may get enough knowledge to become their competition. This is utterly selfish. If somebody is that good, you cant really stop them from learning something even if you try. But if some employee is not that creative, a little help from you will only be received with gratitude.
D.Care for your team. A good leader is one that can identify each employee's potential on an individual basis, and encourage the employees to churn out the best from within. The employee may not know his own strengths and weaknesses but it is your job as leader to recognize them.
E.Leaders can sometimes lose pace with the changing times, especially if they are older than their subordinates as is often the case. Try and stay in tune with what's in, and you will be able to connect much better with your juniors.
Follow the tips mentioned in this article, and you may well make a better leader out of yourself. If you feel the need to get into a leadership development program, then do so by all means.
Both Claude Bourgoin & Abhishek Agarwal are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Claude Bourgoin has sinced written about articles on various topics from Arts, Phishing and The Internet. Mr. C Bourgoin is an MBA and an online auction seller and buyer as well as an e-commerce executive he can be reached here for more. Claude Bourgoin's top article generates over 4400 views. to your Favourites.
Abhishek Agarwal has sinced written about articles on various topics from Surveys, Camping and Camping. Abhishek is a self-proclaimed Personality Development Guru and has written several books on this topic! Visit his website and Download. Abhishek Agarwal's top article generates over 368000 views. to your Favourites.