Concerning the core illnesses, all ABI members must cover at least heart attack, cancer and stroke. Other companies might offer better critical illness cover and you may discover that there may be dissimilarity between policies and conditions covered. On the other hand if a member of the ABI prefers to use a different critical illness policy definition, you could assure yourself that the advantages may be much favourable than the model definition.
Let's have a look at the model definitions, carefully explained and categorised by the ABI.
Cancer Statistics show that 1 out of every 3 men may contract a critical illness such as cancer. The same thing may happen to 1 out of every 5 women.
Any malignant tumour characterised by the uncontrolled growth and spread of malignant cells and invasion of tissue. The term cancer includes a critical illness like leukaemia and Hodgkin's disease but the following are excluded: ? All tumours which are histologically described as pre-malignant, as non-invasive or as cancer in situ. ? All tumours of the prostate unless histologically classified as having a Gleason score greater than 6 or having progressed to at least TNM classification T2N0M0. ? All forms of lymphoma in the presence of any Human Immunodeficiency Virus. ? Kaposi's sarcoma in the presence of any Human Immunodeficiency Virus. ? Any skin cancer other than invasive malignant melanoma.
Heart attack Heart attack is believed to be the second critical illness in the UK responsible for most critical illness claims. 1 out every 5 women may suffer from heart attack at some point in their lives before reaching the age of 65.
The death of a portion of heart muscle, due to inadequate blood supply, that has resulted in all of the following evidence of acute myocardial infarction: ? typical chest pain; ? new characteristic electrocardiographic changes; ? the characteristic rise of cardiac enzymes, troponins or other biochemical markers; ? where all of the above shows a definite acute myocardial infarction. Other acute coronary syndromes, including but not limited to angina, are not covered under this definition.
Kidney failure As per the UK Renal Registry 1998, at the end of the year 1998, around 31,000 people could have suffered from a critical illness like kidney failure. Also, approximately 50 percent of these people, victims of this critical illness may have undergone a surgery whilst the remaining could have been treated by dialysis.
End stage renal failure presenting as chronic irreversible failure of both kidneys to function, as a result of which either regular renal dialysis or renal transplant is initiated.
Major organ transplant The actual undergoing as a recipient of, or inclusion on an official UK waiting list for, a transplant of a heart, liver, lung, pancreas or bone marrow.
Multiple sclerosis According to the Multiple Sclerosis Society 2002, the number of people suffering from this critical illness may count up to 85,000 in the UK. Additional figures show that around 2,500 new cases of a critical illness such as multiple sclerosis could be detected each year in the UK.
A definite diagnosis by a Consultant Neurologist of Multiple Sclerosis which satisfies all of the following criteria: ? There must be current impairment of motor or sensory function, which must have persisted for a continuous period of at least six months. ? The diagnosis must be confirmed by diagnostic techniques current at the time of the claim.
Stroke According to the Stroke Association 2002, around 100,000 people may suffer from this critical illness each year in the UK. Furthermore, stroke is a critical illness that can be considered as the largest factor for disability cause in the UK with around 300,000 people disabled at a time.
A cerebrovascular incident resulting in permanent neurological damage. Transient Ischaemic Attacks are specifically excluded.
Source: www.abi.org.uk
The steps are listed here:
1. Understand the importance of measuring performance.
2. Decide what to measure.
3. Identify the future best practice and measure it.
4. Implement beyond the future best practice.
5. Identify the ideal best practice.
6. Pursue the ideal best practice.
7. Select the right people and provide the right motivation.
8. Repeat the first seven steps.
In this article, you will learn about the third step.
In the second step, you focused on one important process and decided how to measure it. Your next challenge is to identify what the best-in-the-world performance of that process will probably look like (in or out of your industry) for the next several years. We call that performance the "future best practice." Chances are that your organization does not yet know how to find and select the improved practice elements that, when combined for the first time, will drive you well ahead of the competition. Much of what is written about so-called benchmarking (of which you will read more soon) will not be of much use to you for this challenge. This essay gives you shortcuts to identify future best practices based on our many years of experience in this activity..
Never assume you know the right answer before you seek to develop practices that exceed the best others will probably do. Unfortunately, many intelligent and experienced people do just that. They smugly pursue their own ideas without looking further. They forget that every industry is filled with bright, energetic people.
For every critical task within your organization, there will almost always be someone on the outside who does it better. In fact, the odds favor the future best practice lying outside of your industry.
To exceed the best, you have to know what the best is and where that best performance will be in the future. Otherwise, you'll probably set an objective that's too low, and deny yourself what you could learn by studying the best.
Not Just Copycatting, But Innovating
Best-practice thinking evolved to the form we are discussing out of simple benchmarking. A benchmark is a standard of excellence against which performance is measured. For a product, seeking a benchmark might mean buying a competing product and letting engineers tear it apart to see how you could both copy and improve what exists now. Almost everyone does this. Forget such copycat-based work. Tomorrow's best practice is being developed by someone other than the company you are copycatting. Through copycatting, you'll be working towards the wrong target. The same effort based on learning from other industries will yield better results than copycatting because the knowledge base is greater and it's usually more powerful than anything you can develop on your own.
You also need to innovate further because making serious inroads in a marketplace requires big advantages over competitors that customers crave.
No Assuming Allowed
Creating assumptions about the future best practice based on anything other than detailed investigations is simply a version of the not-invented-here stall. Do your homework!
The Quest for the Best
Here are useful steps to begin your search:
1. Look internally to find out who does it better than anyone else in your organization.
2. Identify why some operations perform better than others.
3. Ask around inside your organization to start learning who does something similar even better in other industries.
4. Check out public sources of information on these subjects.
5. Contact those who may have something to offer.
6. Consider buying access to best-practice databases like those maintained by accounting firms and The American Productivity and Quality Center.
7. Interview experts and academics who may have applicable knowledge.
8. Ask those you contact for other leads.
9. Look globally.
Ever Onward
Keep going. Determining the future best practice is a continuing task. Whether or not you notice it, the future performance bar is always being raised. Be circumspect about this work, however, lest you awaken a sleeping rival prematurely.
When you do your work on future best practice well, you will be able to identify:
? Several current best practices from outside your industry that your competitors are not using
? The current best practices in your industry being applied by competitors
? Where both sets of current best practices will probably evolve as processes and to what performance levels over the next five years
? A way to assemble many of the current and future best practices in a new way to create performance that far exceeds the likely effectiveness of any existing organization over the next five years
Most benchmarking programs ignore all these lessons. That shortsightedness will help you create large advantages that lead to exponential success.
King of the Hill
It is natural to assume that large, profitable industry leaders like GE, Microsoft, Intel, and Dell use only the current best practices. But that happy circumstance is usually not the case. The older the company and the bigger it is, the fewer future best practices it is likely to develop and sustain. Oddly enough, marginal companies tend to be better sources for future-best-practice information. Why? Low-performing companies face more cash-flow pressures and have little choice but to focus on efficiency in all of their endeavors. These firms are also less likely to stand pat with existing procedures. They know that performance must improve or they won't be around long.
Don't Believe You Know the Answer: Ask Why
Many people have misinterpreted what they see. If you ask why things are done the way they are, you'll avoid that mistake. Henry Ford allowed buyers of his Model T automobile to choose have any color, as long as it was black. Many people assume that Ford was either color-blind or had gotten a good price for black paint. In fact, black was the only color you could use for a consistent color in those days. If other colors had looked good on the Model T, Ford would have offered them.
Likewise, visitors to Japanese factories often marvel at how compact they are. Knowing that land is expensive in Japan, visitors assume they know the answer. And they are partly right, but even when land is cheap such as in a corn field in Iowa, Japanese factories are compact. Why? Japanese executives know that compactness improves communications among workers. The closer people work on a product, the better the quality. That's one reason why team-built products are usually better made than assembly-line offerings.
STALLBUSTERS
Look in All the Obvious Places for Future-Best-Practice Information
? What online resources, periodicals, books, seminars, databases, services, and organizations are available to help you?
? Who are the favorite sources for authors, writers, and editors?
? What organizations have been described as being excellent in these areas?
? Who do experts say is the best they've ever seen?
? Who do the best in the field pay attention to?
Look in All the Not-So-Obvious Places for Future Best Practice Information
? Which organizations in the world could have processes like yours?
? Who do the experts in these organizations think does these processes the best now and will do the processes best in the future?
? Which experts in top-performing, noncompeting organizations will let you observe, measure, and discuss their processes?
Be Prepared to Do Your Own Measuring
? What can be seen and learned during a personal visit?
? Can you gain more access to key people during a visit?
? Who should measure?
? What should they measure?
Estimate How Quickly the Future Best Practice Will Change in the Future
? What information do you need to make such an estimate?
? What has been the rate of improvement?
? How might that rate of improvement change?
? How can experts help you?
Copyright 2007 Donald W. Mitchell, All Rights Reserved
Both Mike Armstrong & Donald Mitchell are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Mike Armstrong has sinced written about articles on various topics from Insurance, Finances and Insurance. For more information about and. Mike Armstrong's top article generates over 22200 views. to your Favourites.
Donald Mitchell has sinced written about articles on various topics from Education, Insurance and Internet Marketing. Donald Mitchell is chairman of Mitchell and Company, a strategy and financial consulting firm in Weston, MA. He is coauthor of six books including The 2,000 Percent Squared Solution, The 2,000 Percent Solution, The Portable 2,000 Percent Solution, and The. Donald Mitchell's top article generates over 33100 views. to your Favourites.