|
||
GoldMine Premium delivers an intuitive interface to the functionality of CRM (customer relationship management) in GoldMine Corporate Edition. It carries along with it newly developed, advanced support and service modules.
Designed for medium scale enterprises, GoldMine Premium delivers a CRM solution that is effective in helping businesses in every facet of the CRM process.
GoldMine Premium combines usability with compatibility. Use Outlook with GoldMine Premium to allow users to perform scheduling, calendaring, email messaging and contacts sharing.
Synchronize information and user data in the GoldMine network together with GoldMine Sync. With synchronization, real time information updates is made possible for alerts distribution, FYI sending and direct instructions to users in the field.
Accessing GoldMine through the internet using a browser is now possible, thanks to GoldMine's push towards an access anytime anywhere philosophy. Field personnel will have an easier time of getting information and receiving updates and instructions.
Analyzing leads for sales and marketing is just a snap with GoldMine. Generate reports by creating, managing and previewing sales and customer data from a central location.
With GoldMine Premium, automating routine tasks is now made possible to reduce wastage of resources that can be focused towards more productive activities. GoldMine will perform database administration, generate and send pre-composed messages such as emails, faxes and letters.
With an overall view of customer histories and information, companies are afforded the luxury of catering to each detail of a customer's needs and preferences. Being able to do so will increase customer satisfaction levels. Increased customer satisfaction greatly translates to customer retention and an increased customer base. With all these increases going on, it will not be too much of a surprise if a company's bottom line increases as well. How can 10 people handle one thousand customers including all their information? With the option of centralizing all this data, nine out of the ten personnel may be assigned to more productive pursuits.
All this is made possible by GoldMine CRM software. In addition to GoldMine Corporate edition and GoldMine 6.7, GoldMine Premium is all set to share it's benefits to the medium business industry.
It's no surprise that GoldMine CRM (customer relationship management) software has sold 1.7 million licenses worldwide. Combine that figure with 76% of the FTSE 100 and 50% of Fortune 500 companies that use GoldMine software, people can get a pretty good idea of GoldMine's reliability, usability, versatility and functionality.
GoldMine software is designed with due consideration for the critiques, suggestions and complaints that GoldMine software has accumulated through over 13 years of service. Armed with experience as well as customer comments and suggestions, GoldMine has set out to produce an almost fully customized CRM software solution for different businesses.
With GoldMine Enterprise, companies are able to organize and manage business data the way they want to. Information storage is centralized within a network server with provisions for quick and easy access by on site and field employees for quick and easy updates. Collating and handling customer histories and information is made simple by a comprehensive customer information data sheet. With his data sheet, company personnel may access all details of a customer for personalizing sales strategies as well as efforts towards customer retention through personalized customer service.
Team leaders, area supervisors and top level management personnel are provided up to date information on sales activities, products and services information and productivity reports. With forecast tools built into GoldMine software, a company is afforded accuracy in predicting and analyzing pipeline details. Through forecasting, a team leader or supervisor can easily access data of individual sales personnel. This access allows managers to immediately formulate solutions for failing sales quotas.
Use GoldMine software to create and manage campaigns. GoldMine software allows managers to perform trial runs during the campaign creation process and immediately access forecasting tools for predicting and quantifying campaign ROI. With real time data available, managers may adjust and fine tune each aspect of a campaign as they see them.
Finally, use GoldMine CRM software to manage interaction between the company and customers. With highly detailed customer information sheets a mouse click away, formulating personalized customer interaction strategies is made easy. With a company able to provide personalized service to each and every customer in the GoldMine software database, a marked improvement in customer retention rates as well as specific marketing targeting activities is a very high probability.
The new GoldMine Enterprise is eagerly awaiting the chance to assist companies in increasing their revenues. With benefits such as cost and time efficiency and productivity, it's only a matter of time before another company begins using GoldMine Enterprise and gains an upper hand. Don't get left behind.