1. The easiest way of finding out if a conveyancing company is good or not is through personal recommendations from family or friends. This will give you information from those who have used the company and can tell you exactly how they performed without hiding anything.

3. Can the company be contacted easily? As moving house is always a stressful task, you want to make sure you can get in touch with them with any questions that you may have. Some companies may only allow you to contact by email, which may go unanswered for an hour or longer which, if you need to contact them urgently or are worried about something will not help. Those which have offices you can call into or a phone number are better to go with so you can get an answer straight away. Some companies can offer a SMS (short message service) to text you messages to your mobile phone to let you know how your case is going.

3. How easy is it to get in touch with them? As moving house is always a stressful task, you want to make sure you can get in touch with them with any questions that you may have. Some companies may only allow you to contact them by email, which could go unanswered for an hour or maybe days which, if you need to contact them urgently or are worried about something will not help. Those which have offices you can call into or a phone number are better to go with. Some companies can offer a SMS (short message service) to text you messages to your mobile phone to let you know how your case is going.

4. It can be a good idea to find out just how busy the company is. If they are busy then this can mean two things, they could be very popular and do a good job which is a positive factor. However if they have a large workload then it could mean that progress on individual cases can be slow or rushed.

5. The best companies are those with websites and those with more features the better. Some companies will just have a basic site which will have the contact details on, and whilst these are good, there are some out there which can offer a client log in service. This will allow you to track the progress of your case and it may provide documents or downloads to assist with your move.