Getting a salesman to plan his time is regarded by many sales executives as the one of the major problem in sales management. Why is time management and planning so important for sales? The answer lies in today's rising costs, in the midst of hot competition and the obvious decline in the face-to-face selling time.
Setting a time budget : Setting a time budget is a task that requires joint effort by the management and the salesmen. The sales manager and his field managers are accountable for a salesman's productivity, so they have the responsibility of ensuring that the salesmen manage their time well. At the same time, it is also the duty of the salesman must also plan his time wisely.
Since it is not possible for a salesman to be under constant supervision, he has to be independent and flexible. A sales person's day is rarely ever routine, for instance, one customer may keep him waiting in the reception room longer than expected or may cancel the appointment after the salesman has arrived at his office, or spend a half hour airing complaints.
All time management does is, create a proper environment for the sales man to utilize his time well. It is designed to get him face-to-face with as many prospects and customers as possible. This does not mean he will work harder; but only that he will work smarter.
The ability to plan well is a big asset to any sales person and it is essential for a successful salesman to also be a good manager, in order to manage himself, his home, his job and a segment of a sales territory.
Controlling a time budget :
The first step in controlling a time budget is the periodic analysis of the call-reports and time charts. The salesman should get a copy of this analysis to help him improve time management skills. Call reports are to be routinely scanned and filed, too many call-reports, however don't serve any real purpose.
The first thing a sales manager should teach his sales men about effective time management is the appropriate hours to make sales calls and whether a prospective customer should be dealt with over the phone or face to face. This basic knowledge could save a sales man a lot of time and resources.
Some companies use their marketing service staff to assist the regional and branch managers in directing salesmen to manage their time more efficiently. Some others grant clerical help in field offices to reduce the amount of paper work. Many firms provide audio-visual equipment to create more persuasive sales presentations to make the most of the precious three or four hours of face to face interviews with potential customers each day.
The amount of time a salesman delegates for travel and work depends on various factors such as the management's knowledge of the sales territory, the present and prospective accounts, traffic conditions, etc. All of the salesman's plans must be flexible because the workload and territorial boundaries may very from time to time. Managers cannot afford to work entirely at their desks, using control maps, it is important that they get into the territory, not only to make logical alterations but also to bolster the salesman's morale and to make sure he values the plans that he is expected to follow.
The way in which a salesperson should plan his time is not too different from how people from other professions should manage theirs. It is only a matter of priority, since certain tasks are best accomplished within a particular time period than others. It is therefore essential that salesmen be sold on the need to plan well.
Time management requires that you make the time choices for your day. What happens when strong personalities place demands on you? Your colleagues may regularly confront you with 'surprise' deadlines or crises. If you are not careful, they can easily reroute your plans for your time. The challenge is to withstand others' crises without endangering your job and your professional relationships. The following nine tips will help you stay on track, strengthen your relationships and save time:
Crisis Tip One: Refuse to be swept along by others' urgency. Urgency is a key weapon of strong personalities. Don't make their crisis your crisis. By taking time to carefully consider your response, you demonstrate that you retain full responsibility for yourself.
Crisis Tip Two: Observe and Evaluate for yourself. Carefully identify your degree of responsibility for the problem, and how much the outcome will affect you. With this overview, you can decide how much time to devote - if any - to solving their problem!
Crisis Tip Three: Lower the drama of the moment. You defuse time urgency by summarizing the situation calmly, in accurate but less highly charged terms.
Crisis Tip Four: Also, affirm that you understand them. When others feel heard, they instinctively relax and take more time to listen to your ideas.
Crisis Tip Five: Broaden the perspective. Strategizing from multiple vantage points reduces the tunnel vision that urgency promotes. Identify areas of consensus. You can empathize while retaining a balanced view.
Crisis Tip Six: Offer the choices that align with your time frame. Succeed through identifying everyone's baseline needs and negotiating accordingly. Clearly state your parameters, so that your own projects remain on schedule.
Crisis Tip Seven: Allow others their responses. This may be the hardest part for you. Cultivate calmness so you can accept others' dissatisfaction without defensiveness. This demonstrates you respect their right to their feelings and that your time priorities don't require their approval.
Crisis Tip Eight: Focus exclusively upon that over which you exercise control. Take the time to clarify your end of relationships. Specify what you feel comfortable doing, and the amount of time you are willing to spend doing it. By being clear, you encourage open communication that can lead to genuine progress.
Crisis Tip Nine: As you change your part, prepare yourself for other aspects of interactions to shift. Your relationships often are contracts that have never been verbally acknowledged. For example, as you become less available at the last-minute, others may be called upon to help. Or you may be asked to coordinate schedules and priorities more closely with colleagues. This might shake up your image of yourself as indispensable, or your image of others as 'impossible'.
As perceptions change, new possibilities arise. As you become more skilled with negotiating, you will find that things run more smoothly and you regain power over your productivity. What is your next step to find more time?
Both Abhishek Agarwal & Paula Eder are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Abhishek Agarwal has sinced written about articles on various topics from Surveys, Camping and Camping. Abhishek is a self-proclaimed Personality Development Guru and has written several books on this topic! Visit his website and Download. Abhishek Agarwal's top article generates over 368000 views. to your Favourites.
Paula Eder has sinced written about articles on various topics from self improvement and motivation, Health and self improvement and motivation. Paula Eder, Ph.D., The Time Finder, uses her 35+ years of experience to guide clients to effectively align values with productive time choices. For free weekly time tips & award-winning monthly Ezines, visit. Paula Eder's top article generates over 33100 views. to your Favourites.