Gartner analysts talked about the maturity model for running IT Operations as a Business, and they concluded that very few IT organizations had built the framework of People, Process and Technology to achieve a high level automation by welding the right set of tools together for internal IT departments to be able to deliver IT solutions like a service provider.
What's Happening Now Typically, larger IT organizations run in silo-based organizational structures because of the very nature of technology subject matter expertise. The network engineering group, the database management team, the systems management teams with Unix and Windows, the IT security teams, the back-office application management teams and the e-mail/blackberry service delivery teams often run in separate subgroups.
Most often, these teams use their own independent tools (often from the manufacturer of the technologies they support) or a single narrow/deep tool to assist with performance and event management for databases, e-mail systems, servers or the network. This typical structure leads to 5-10 independent monitoring/management systems that often don't share information with each other. More important, the lack of or oftentimes extreme expense and ongoing management associated with integrating multiple heterogeneous technologies and applications into a unified monitoring/management system leads to communication breakdowns and knowledge transfer gaps that prevent rapid issue resolution.
The Team Solution So back to the title of this blog post: "There is no I in Monitoring." The idea is a play on the well-known saying "there is no I in Team." I could not find this commonly used phrase attributed to a specific person, but I have heard it in sports and business coaching as a consistent mantra for amazing results.
By definition, a "team" is collection of people working together towards a universal goal. Partly based on the mnemonic - Together Each Achieves More - which values the togetherness of individuals; this well-meaning adage emphasizes the need to leverage the strengths of individual subject matter experts to maximize the efficiency and success of the team.
So the crescendo moment you have all been waiting for. Valuing the individual strengths, skills and experiences of every one of these silo technology teams, and channeling them through a single tool and a single pane of glass will generate exceptional results in IT Operations Management.
We welcome you to our monitoring world and hope that you'll enjoy learning about our philosophies and the idea of a collaborative team effort in managing IT operations.
downtime.And for that flaw that your network may encounter Futuregen is offerring a network monitoring service for your 24/7 monitoring needs. The details of the promotions are as follows:
1. Affordable per device pricing. You can avail of the service by enrolling as little as one device (router, server or switch) to our service. The Per Device Per month fee is only 135 SGD.
2. Device attributes monitored: Each device that is enrolled in the promo will have its cpu, memory, and bandwidth monitored.
For SNMP enabled servers, we can also monitor the disk usage and create alerts if these get past 80% utilized.
For routers with upstream links, we also monitor the bit error rates and create alerts for situations where the line quality deteriorates?even before users feel the
?sluggishness? of the line.
3. Notification within 10 minutes When a device or link goes down, our service level agreement is to contact you or your designated officer to inform you of the event. This proactive alert enables
you to accelerate the recovery from downtimes.
The following optional service/deliverables can be added: 1. Syslog server..where network or device events can be posted automatically for review (10 SGD per device per month) 2. Graphs and charts for executive briefing (15 SGD per report)
To enroll in the program, kindly email marketing[at]futuregen.sg or visit: http://www.futuregen.sg/call-center-singapore/network-monitoring-service-promotions/
Both David Link & Hamid Reside are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
David Link has sinced written about articles on various topics from Information Technology, Software and Information Technology. David Link is president and CEO of ScienceLogic (). He and his partners built a thriving company from the ground up by focusing on delivering. David Link's top article generates over 14800 views. to your Favourites.