I am always surprised when I call a company and get a scratchy voicemail message, a computer voice telling me that the wireless caller I am trying to reach is out of their calling area, or a fax tone screaming in my ear. When this happens, my first impression of that business, right or wrong, is that they are unprofessional, a fly by night operation, not established, and I am frankly not comfortable doing business with them.
The reason that it continually surprises me is because it just doesn't need to happen. Here are 3 simple and inexpensive things that you can do to make sure that the image you are presenting when someone calls your company enhances your professional image, not takes away from it.
1.Marilyn Monroe or Olive Oyl- Some of us were blessed with wonderful phone voices. They are warm, have wonderful intonation and exude confidence while putting people at ease. Some of us were not so blessed. You know which one you are and should take that into consideration when creating outgoing messages that your callers will hear. If necessary pay the money to have someone professionally record your messages for you. It will pay for itself in the confidence you give to your callers.
2.Fax Tones Cause Irritation- In the year 2007 you should no longer have a fax machine that shares your phone line. If you have to say, "Okay give me a few minutes to turn my fax machine on before you send the fax," and then give anyone else that calls during that time a piercing scream to the ear, it is time to upgrade. There are internet fax options as well as virtual phone numbers that allow you to still have the one number for phone and fax, but will also allow both kinds of calls to come in at the same time without having to flip any switches.
3.Cell Phone Voicemail Is A No-No- In today's world, it is not unusual for people to work on the go. Most people you see nowadays have a cell phone held up to their ear, and it won't be long before they are surgically implanted at birth. All the world's an office. However, you don't want your callers to think that you don't have one. If you want to take your business calls on your cell phone, get a virtual number that will forward your calls to you there. That way if for some reason you can't answer the call, or were abducted by aliens and are now out of your service area, your virtual number will handle the voicemail.
Image is so important in the business world. The first impression people will get of your company is what they hear when they call you. Are your callers left with a warm and fuzzy feeling of "mmmm" or an icky feeling of "eeeww"? Take the few extra steps to make sure your phone system is not killing your business.
The Alcatel-Lucent Omni PCX PABX Phone System combines a range of applications including voice, email, internet and other applications into a single east to use and easy to manage platform. Applications include email, voicemail, Internet access and more. Purchasing this phone system will guarantee your business PABX phone system needs are always able to be met, whether for todays or future business requirements.
What we liked about the Alcatel Omni PCX Phone System was the range of inclusions at no additional cost including free built in Voice Mail & the free Auto Attendant. Simple to use, these features can be easily modified to incorporate free messages or music on hold and a free virtual receptionist with an afterhour's message service whereby the message can be changed. Overall, all these features work towards making this phone system exceptionally good value for money.
The speaker phone models on the Omni PXC Phone System have a high sound quality and with its one touch redial, speed dials and the simple action to transfer on hold, this phone system is unbeatable. This system has many different features and will be second to none. You can find many handsets with intuitive icons, soft keys ergonomically optimized design and alpha numeric keyboards if it's required. This phone system is equipped with DECT cordless handsets which will give it greater mobility. With a broad selection of Bluetooth cordless headsets you can find a model for any requirements.
Majority of people will probably prefer the mid range Alcatel 4029 handset on their desk over the standard 4019 or the higher end System Manager 4039. The biggest difference between the models is that the 4039 comes with 10 soft keys whilst the 4029 handset only features 6 soft keys.
On the Alcatel 4029 Phone System handset the screen is large and the handset features an easy to read layout providing you with a 6 line LCD display and 4 way navigator keys. These navigator keys will be practically used to access all function needs. There is also good use of colour lighting on the handset where orange is to activate the speaker phone, yellow is to mute and red flashing means you have voicemail.
It has a qwerty keyboard on the bottom half of the handset which will allow users to enter and store info directly from the handset; it will also allow faster access to speed dial numbers. If you enter the first 2 letters of the person you wish to call, their number will appear on the screen, simply press ok and it dials the number for you.
Other advantageous features of this phone system include put the caller on speaker phone, redial, the ability to transfer a call, mute, place the caller on hold, dial a number from the computer address book (CTI) and hold up to as many as 3000 speed dial numbers. If you need to use a blue tooth headset you have the option of getting a headphone jack. The Alcatel Omni PCX Phone System also has a range of advanced features available including call accounting software, Computer Telephony Interface (CTI) which can be used to dial numbers using your Computers address book.
Both Brandi Cummings & Michiel Van Kets are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Brandi Cummings has sinced written about articles on various topics from Communications, Customer Service and Debt Reductions. Brandi Cummings, an expert in the field of virtual telecommunications, recommends checking out Freedom800.com (), a leading provider of. Brandi Cummings's top article generates over 49500 views. to your Favourites.
Michiel Van Kets has sinced written about articles on various topics from Recreation and Sports, Air Purifier Cleaners and Recreation and Sports. Michiel Van Kets provides article services for Tony Dunphy who is Managing Director of Telaustralia an Australian Business Telecommunications company offering services and products such as Internet & Networks,. Michiel Van Kets's top article generates over 40500 views. to your Favourites.