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[P99]Patient Satisfaction In Hospitals
by Aderson James, Ade
And it's all right there at their bedside and on the screen. Television has long been a fixture in hospital rooms, but its scope was largely limited to entertainment programming. Today, advancing data networks, web-based applications and multi-media content are turning TVs into virtual portals. They not only connect patients to a wide range of entertainment options, but to educational content, the internet, hospital services, health care personnel, and more.

Patients who know more, do better
Studies show that educated, informed patients who are encouraged to become active participants in their care tend to have better outcomes. Comprehensive interactive networks can guide in-patients through daily events in their care plan, while providing specialized information on the treatment of their conditions.

Patients who are well-informed during their hospital stays may also be better prepared to manage their condition after discharge and to complete successful recovery at home.

On-demand connectivity increases satisfaction
New approaches to interactive care offer in-patients the opportunity to exert a measure of control over their environment, linking them to support tools, resources and members of their care team.

Interactive networks allow patients to deliver real-time feedback, such as pain assessment to care givers, and to check scheduling for medical treatments, procedures or other elements of their care. Making menu selections and scheduling meal service within the parameters of their care plan is just a mouse click away for many in- patients.

Interactive platform delivers Web access, entertainment options
Even patients who enjoy frequent contact with family and friends during hospital stays report that access to the outside world eases feelings of isolation, boredom and anxiety.

Easy-to-use menus of movies, television programming, health education videos, and on-line games help keep patients engaged. Web and email access at their fingertips allows real-time communication with family, friends and health care professionals.

High patient satisfaction sharpens competitive edge
Hospitals today operate in an increasingly competitive environment. State-of-the-art facilities, the latest in diagnostic and treatment technologies, plus the best and brightest health care professionals continue to rank with patients and attract referrals. But health care organizations are increasingly focused on patient satisfaction to build and keep competitive advantage.

The most successful organizations are moving now to integrate new technologies, infrastructure and software applications to deliver individualized care, to maximize utilization of staff and to gain operational efficiencies. There's a brave new world of interactive solutions out there, and it's poised to revolutionize patient care at bedside.

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?I find that with each upgrade in the technology of dentistry, my smile makeover patients have better care, higher quality work and less pain.?, explains Dr. O'Malley. ?It is exciting to see year-to-year what comes. The caliber of care that we can now provide our patients with these state-of-the-art tools is superior to anything I ever imagined five years ago.?

One patient, SE, describes his experience with the office. ?I especially liked the high technology in his practice. He has the best technology to limit the time and the pain. After seeing all the technology I realized a person really wants the best technology. The IntraOral Camera alone is impressive. Also, the computerized X-rays ? they are so fast. I'm from back east and I can tell you a lot of dentists are not up to speed. I recommended a friend of mine at Virgin Records to the office. The doctor put veneers on his teeth and he has been real happy!?

?I came into the office and met everyone.?, he continues. ?The way I was spoken to on the phone and the way I was treated by the assistant ? he walked me to the bathroom like an old school gentleman. Then, all the high tech X-rays that take 1/10th of the time ? no discomfort. The office manager was amazing, gentle professional, encouraging on the phone.?

Dr. O'Malley uses IntraOral Cameras, which are pen-shaped cameras that the dentist uses to show patients with clarity each tooth and gum surface in the mouth. The digital X-ray system takes three seconds to transfer the image to the computer and gives the doctor the ability to magnify, colorize, and alter the density of the image. With digital x-rays the patient receive 90% less radiation than conventional x-rays and they can be emailed. There is no bio-hazardous x-ray solution required; therefore there is no negative impact on the environment.

Finding a dentist with high-tech tools is a good move toward high quality cosmetic dentistry and overall patient satisfaction. Smile makeovers are more efficient and therefore completed faster with state-of-the-art equipment.

Beverly Hills cosmetic dentist, Dr. Paul O'Malley, previously led the field of cosmetic dentistry in West Texas for 15 years then relocated to Southern California seven years ago, totaling 22 years of polished skills creating beautiful smiles. Dr. O'Malley is located in the dental offices of Beverly Hills Cosmetic Dentist, Kourosh Maddahi at 436 N. Roxbury Drive, Suite 202 and can be reached at 310-888-7797.
Article Source : Pg. 194

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Both Aderson James & Jayden Adams are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Aderson James has sinced written about articles on various topics from Kitchen Home Improvement, Home Accessories and Fitness. As the leader in , GetWellNetwork is enabling hospitals to achieve breakthrough results in the areas of. Aderson James's top article generates over 4400 views. to your Favourites.

Jayden Adams has sinced written about articles on various topics from Family, tax and Bad Breath. For more information on this article, go to: or. Jayden Adams's top article generates over 1220000 views. to your Favourites.
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