In any organization it is easy to get caught up in the small portion your tasks deal with on a daily basis. If we are in accounting or marketing or customer service then we tend to only see those departments and their needs and issues. Part of this problem is because those are the problems we are trained to see. The other part of the problem is that often leaders in the organization don't share the big picture of things with their staff.
How often does customer service know marketing's goals and their plans for implementation? Or Sales understand how the technology department is going to upgrade? Now this may seem overwhelming to think that every department needs to know the coming and goings of everyone. Well that answer to that is absolutely not! That would be extremely time consuming and certainly not effective.
Everyone in your organization does though need to be able to see the big picture. Often the only people that are allowed or have been educated on where the organization is going are those in leadership positions. They however are not the only ones that would benefit from know what the plan is.
Instead imagine if everyone in your organization knew they goal the company wanted to accomplish. Imagine your guys crunching numbers would be more excited about what they are doing cause they see the impact their job will have. The people talking with customers will value the customer more as they see how important the customer really is to the goal.
If no one knows what the goal is then they are simply doing their job because someone told them they needed to. If they have a vision though of what the bigger picture is then they can work at their job because they want to achieve that goal.
There is power in sharing the big picture with an entire organization because then they can be united under one goal instead of just under a name. It takes strategically management to create an environment that will successfully share this big picture. Leaders have to know the picture and then continually convey that message to their teams.
There are hundreds of ways to do that. Hold a monthly meeting that reviews the goals and the new efforts being made to reach them and include everyone in the organization. Train leaders to focus on those goals when giving feedback to employees. And print up signs and posters with sayings and slogans that visually remind people of what we are all suppose to be working towards.
The most powerful concept in persuasion is framing. When we look at the overall, big picture we can see most everything we do and say as a frame. When I suggest examples based on religion and politics, I'm not (NOT!!) endorsing one side or another. I'm simply showing where our blind spots exist, where we have holes in our arguments. if you have a belief that you fervently or fanatically believe in, you might just be blind to the other side of the issue.
When we talk about the pro-life/pro-choice debate, the other side, no matter which side you're on, is absolutely wrong. No ifs, ands, or buts. The other side is NEVER going to accept your point of view. It's just not an option. There are some that are so certain that this is not a "choice" but murder. Others believe it's not a frame at all, but an elimination of a woman's choice to have freedom over her body. There is no in between, no gray area for either side.
I have absolutely no interest in changing your deeply held beliefs, but my goal is to simply point out that all of these beliefs, ultimately, are different frames.
The ability to reframe is to tell our truth, life the way we see it. It requires us to repeat things deeply carving neuro pathways that show us what to think in any given situation, with any given group or idea, in any setting.
Without naming names, think of the major coffee chain, the one that's taking over the world. They're responsible for putting little mom and pop cafes out of business. They charge A LOT. They may even be slightly overrated. AND yet, they are fair to their employees even providing part time workers with health insurance. They buy their product from sustainable coffee growers in 'third world' (another frame) countries. They also have a delicious organic iced decaf mocha.
It's possible all of these statements are true at once. Maybe it doesn't matter a lick to you either way. But they are beliefs and as a result, they are frames.
You can do this with everything. Try health care providers, for example. They are 'miracle workers', they're caring, nurturing, overpaid, shills for big pharmaceutical and insurance companies.
Your beliefs may include none of these descriptions. At the very least, you can see that each statement is a frame. We've all had good and bad experiences with health care providers and these experiences necessarily color the way you view the profession. If your first memory was of being ill and having to be hospitalized, then that would have an enormous imprint on a fear of hospitals. At the same time, the procedure may have saved your life. This might not help adjust your frame because the negative experience of illness and pain, would be overshadowed by the positive experience of being alive. Only through multiple positive experiences would that change the neuro pathways that make you fear health care providers/hospitals.
It is my hope that in repeating the importance of frames, some of you may begin to view the whole world as a series of frames.
Both Bart Icles & Kenrick Cleveland are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Bart Icles has sinced written about articles on various topics from Body Building, Health and Disease & illness. Bart Icles loves discussing, researching and writing on anything that will help businesses improve and become more successful. He recommends CMOE's training material particularly their. Bart Icles's top article generates over 60500 views. to your Favourites.
Kenrick Cleveland has sinced written about articles on various topics from Vacation, Finances and The Internet. Kenrick Cleveland teaches techniques to earn the business of affluent clients using . He runs public and private seminars and offers home study courses and co. Kenrick Cleveland's top article generates over 40500 views. to your Favourites.