Where LunarPages seems to excel most is in the area of customer support. Many LunarPages clients report that they are almost always able to resolve their issues directly with staff from the LunarPages support system.
LunarPages offers e-mail support for both current customers and those considering using their services. They also offer support through an online form that is forwarded to a support help desk. In addition, they offer a toll-free customer support line. Customers report that the representatives do answer the phones and are friendly and helpful.
Other forms of support include LunarForums where customers can communicate with each other and offer help. Hosting a forum where their customers can openly communicate indicates that they are confident that their customers are satisfied with the services they offer. They also offer a live chat where customers can chat with more than one of the support staff simultaneously.
LunarPages packages begin at $6.95 a month for their basic service. This is a very competitive rate for the services that they offer. With that customers receive free set up, free site transfer, and a free domain name for life and much more. They offer a 30 day money back guarantee.
With up to 5000 MB of storage and 400 GB of bandwidth per month, their basic service is adequate for most basic web sites. They also offer unlimited e-mail accounts.
Customers who report problems frequently say that LunarPages will shut down a website with no notice. Reasons given include using too many resources or being suspected of sending out spam. They also note that these shut downs seem to happen in the middle of the night when it is less likely for site owners to be aware of what is going on.
Another report from some customers is that after signing up for the $6.95 package and getting their site up and running, LunarPages tells them they must pay a higher price. Customers are told they are using more resources than the $6.95 package allows.
Since LunarPages offers customer support before signing up for their services, it would be advisable to discuss your needs with them and ask questions before buying their service.
The technique that allows computers or servers to host web sites is known as web hosting. The facility of web hosting is provided by various service providers. Web hosting is important as it enables a user to access any site in the world. Also, it allows one to store textual and visual information, apart from other Internet matter on the website mediums.
There are various kinds of web hosting services from which you can choose from. Some companies provide you web hosting services for free, while some charge the user. There are certain drawbacks of using free web hosts. This is because there are certain limitations regarding the services they provide. Moreover, a user is not provided with customer service, and is not provided uptime guarantee. The limitations on bandwidth, advertising and edit sites may hamper the growth plans of a company.
Thus, it is advisable that you pay for the web hosting service. However, a user should take into consideration his needs before selecting a web hosting service provider. Depending on a users data transfer, disk space and other necessities, the service can cost him anything between $10 to $5000 per month according to his usage is extensive. Also, the payment can be done on monthly, annually or semi-annually basis.
In addition to your needs, web hosting reviews must also be taken into account before selecting a web hosting service provider. The reviews or ratings of the service providers are available on the Internet. Various service providers can be compared on the basis of price, traffic and space. One should also take into account the bonus or additional features provided by the web hosting providers. It is advisable that one should read the blogs regarding the web hosting service providers. They help you get a realistic feedback and thereby help you in selecting the best web hosting service provider.
Some of the other points that must be considered while choosing a top web hosting service are, 1.Bandwidth 2.Server Space 3.Control Panel 4.Support 5.Script access
The bandwidth capacity should be more than of 500 MB. However, it does not make sense to pay for capacity which you will not use. For people who run small businesses, bandwidth of one gigabyte is enough. The same holds true for server space. For personal use, 50 megabyte capacity is sufficient. Select the web hosting service provider that offers a user 24/7 customer service. This is because, in case of a problem, the customer centers will solve your problem. One can also visit their site and read the FAQ’s, since they add to the knowledge of a person.
The control panel provided by the service providers should be a simple version as will be easy to use. Make sure that the web hosting service providers facilitate you with script access. It may not be required at that moment but, may be useful for future purposes.
Since the best web hosting service adds efficiency and success to the business, due consideration must be given in selecting a service provider.
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