In my capacity as an outpatient child psychologist, I have seen zillions of kids over twenty years. They come with all kinds of problems and are embedded in families that usually are not doing so well, either. In my first year of practice, I realized something. It took me about a year to figure this out. When I first started working with families, I noticed that some families just "clicked." They worked better with each other; whereas other families only partially succeeded, or failed. I did not know why. It did not seem to matter if they were positive--all of them tried speaking and acting positively because we are all know we should "think positively." When comparing the successful to the less-than-successful families, it did not matter what was their socio-economic status. Race, education, religion and other factors made no difference. What turned out to be the deciding factor was not whether there was positive communication among family members. No, it was the "ratio" of positive-to-negative messages that was different in the successful families. It turns out that we as mammals just need a greater amount of positive feedback to feel good about ourselves, plus respond to changes in our environment. Positive feedback makes us feel well (positive reinforcers) and "other" feedback is anything else--negative, or just neutral, which do not help us to feel so well. The Four-To-One (4:1) rule is about the ratio of rewards or positive things we say or do to our children compared to the number of negative or other things we say or do. In all interactions, there should be four positive messages for every "other" (usually but not always negative) message. (This also works with everybody. In other words, there should be four positive messages embedded in our conversations with anyone, anytime, relative to any other statements. The 4:1 rule should be common to all these aspects of communication, because we as mammals seem to need that much to nurture our good behaviors. It is the way we are wired.) It turns out, the families that succeeded in making meaningful psychological changes used the 4:1 rule, often without realizing it. How did they do it? They picked positive behaviors and "noticed" them four times as often as they "noticed" negative behaviors. And crucial to this process, the families picked the positive behaviors that "just happened" to be the opposite of the negative ones they didn't like. For example, little Jimmy has a habit of ignoring his sister. The parents did not just focus on "not ignoring." They focused on listening. The former is the absence of something negative, which does not work well when trying to change behaviors. The latter is the presence of something positive, which does work very well when changing behaviors. (You cannot encourage the absence of something, only the presence of something.) In this case the family paid four times as much attention to Jimmy when he listened to his sister and gave him a hard time a lot less for ignoring her. The correct ratio to do this is 4:1; that is, speak up positively about Jimmy's listening for every one time you jump down Jimmy's throat for ignoring. This family spontaneously did just this. This works extremely well for changing specific behaviors. And, when the whole family is in on it, the process takes on almost magic qualities. Each member of the family unwittingly becomes part of a larger process whereby each reinforces not just Jimmy's now wonderful behavior, but their own and others in the family. Do not misunderstand the process though. It is not that the family members are now going around criticizing each other's "ignoring" or similar behaviors. Rather, the family is now going around speaking positively about any of the family's behaviors ("relative" to their shortcomings.) It is just that the whole family is now mindful of the correct ratio. This and a whole bunch of very successful techniques for changing children's behavior can be found through my website.
Dr. Griggs
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