If something is on ripoffreport.com don't automatically assume it is a ripoff. Though I agree the buyer must beware when it comes to the internet, it doesn't mean that everything that is on there is true. Some people post on the site that don't even attempt to resolve their situation, some got a resolution they agreed to, but decided to bash the company anyway. Sometimes competitors just go on there and post to drive traffic away from there.
Some people out there don't even try to resolve something, they just blast out that everything is a rip off. Clickbank products are my favorite example. You know that every single clickbank product out there has a money back guarantee. If you buy something and don't like it, you can get a full refund through Clickbank without even talking to the seller. There really isn't any reason that a product from Clickbank should be on ripoffreport.com.
The second thing is these people who are never happy. You know them. The people who bought something, didnt like it. Then they return it, get their money back, but they want compensation for their wasted time. It is insane some of the expectations people have. If you read the ripoffreport, then make sure you are reading what the customer actually got out of the company. The fact is, all business is in business to make a profit. If they just gave away everything wed all be broke and homeless.
Sometimes even a competitor will go on and say that a business is ripping someone off. This way they might get more people coming to their site. Ripoffreport.com does not do an investigation and make a decision like the BBB. The site will just post anything you post, so people CAN and WILL go on there and lie. Most businesses, by the way, pay no attention to this site and do not respond to complaints.
The best place to go for information like this is to do a search and find independent reviews. You can tell these because they will give you the good and the bad of a program and then you can make your own assessment.