VIRTUATel is an innovator, the driving market, service of inspection whose seat is in Great Britain of satisfaction of the customer for the world centers of call. With our single range and extended experiment, the outlines, your customers can provide feedback, on some channel is most convenient. We ofer
* Powerful investigations of Web
* Effective investigations of email
* Entirely automated investigations of telephone
* Investigations of SMS for your mobile customers
Externalize with our service of inspection of ASMA and you see results immediately, allowing you to react to the behavior and with the model changes, as well as complaints of customer, more quickly than your competitors. Our principal components are;
ASMA (measurement and analyzes automated satisfaction), the UK's largest voice based the investigation of satisfaction of the customer and the platform of conservation of customer. Using the last technology of VoiceXML we provide the fast delivery and without interruption the gathering and the report of the feedback of satisfaction of the customer and the opinions for our customers - voice of the customer moreover about ASMA.