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The problem with paper is that it is simply tooexpensive to handle. Posting, printing, filing, copying it for others -expenses we can all do without. The beauty of paperless systems is that filesof information can be held in a central place and looked at by anyone you wantto look at them. Taking files home to work on them has to become a thing of thepast.
Did you know that avoiding printing copies ofemails and a 10% decrease in paper post worldwide saves millions of tonnes ofcarbon emissions every year? So why do we continue to post bills, cards,letters, brochures that have to be flown, driven, and walked to theirdestinations?
So we need to develop systems that make using screen based files as easy asusing paper files, where the file can be searched easily and quickly and wherethe file contains all the information that we need. Once such a software needhas been developed we as users have to be become comfortable using it.
Case management has been in the legal market foryears serving applications such as , Personal Injury, Probate,Criminal Billing and general litigation so well. A typical personal injurytransaction can generate over 10,000 pages of documentation that has to bestored, copied, and distributed. Case management software can help avoid thishuge expense.
This type of software now has to focus on paperbased systems outside the legal market. Accountants, doctors, small businessesall store paper based files and they account for a huge number of documentsthat could be stored electronically.
If we adopt these changes then we benefit notonly ourselves but all our successors on the planet and in our own smalltechnological way help avert the disaster of climate change.
One of the biggest culprits, when it comes topaper storage, is MS Outlook?. Itaccumulates a lot of information that is passed from one person to another andeach person in an attempt to store it may print it out. The problem is thenmultiplied many times.
The answer is to integrate case management intoOutlook.
Microsoft has for some time urged developers topush their products into Outlook as add ins and some manufacturers of legalcase management systems have done exactly that. The benefits are enormous inthat users that know and ?love? Outlook are instantly familiar and need littletraining to use the new systems. Since Outlook is part of the email solution,and integrated to the phone using TAPI, the file being stored inside outlook isa natural extension. Some software houses have gone further and integrateddigital dictation into Outlook as well meaning that the solution becomes acomplete communications centre.
The point is that we all need to make acontribution to saving the planet and if that contribution can also save moneyand time and makes our lives easier, then saving the planet becomes moreattractive all of a sudden!