Meta-morphose has been providing graduate sales training since its incorporation in 1994. The company has since built a good reputation as one of the leading graduate selection and sales training companies. This is primarily because meta-morphose has been able to successfully transform many graduates and graduate calibre people into best-performing sales professionals. As a result of their specialist knowledge and extensive experience in graduate sales training, meta-morphose has been able to make effective contributions to the growth and profitability of many client companies. The company believes that there is nothing sales professionals cannot achieve provided that they are equipped with an attitude and enthusiasm for sales. This is why the company particularly looks for these innate attributes in all prospective sales professionals. The fact is that there are not many sales consultancies which offer the same comprehensive sales solutions. As such, all meta-morphose? graduates possess a distinct edge over others.
Business sales simulations are no doubt an important aspect of graduate sales training. For this reason, meta-morphose has incorporated an innovative sales simulation training programme. This programme is called Mission-based training and it was designed to ensure that sales professionals are kept consistently motivated. The Mission-based training also helps sales trainees to develop proven sales skills. Upon successful completion of the meta-morphose graduate sales training, trainees can be sure that they would have been equipped with every skill required for a successful sales career. The advantage which the meta-morphose sales training provides is worth stressing because the sales job market is highly competitive. Furthermore, without adequate graduate sales training, employers are also more likely to go with seasoned/experienced sales professionals.
Without a doubt, with meta-morphose? assistance, graduates and graduate calibre individuals, stand a better chance of securing a suitable sales position. This is not only because of the sales training provided by meta-morphose, but also because of broad base of client companies who patronize their services. It should also be mentioned that after, meta-morphose has secured a job placement for their trainees, they provide them will extensive support and guidance for a period of one year. This enables their graduates to immediately settle in their new job roles. Once graduates settle, they can then begin to make effective sales contributions. So, it can be said that with all the sales coaching and support provided by meta-morphose, graduates have an increased chance of having a successful and fulfilling sales career.
As a sales coach I've had many people come to me for training, and it's sad to hear that their employers have their own programs that won't allow them to change their basic phone script. Some of these scripts have "Serious" flaws that are causing their companies enormous loss, becuase they simply aren't effective.
The call center operators have told me, they know it's what they've been told is causing respondents to hang up, swear at them, be resistant and shut down completely towards the call.
I've also had some of the worst case scenario call center operators, who have been allowed to change their script (or not allowed, but tried an alternate way anyway) and acheived very positive results.
The flaws that are inherent with many thousands of call centers sales scripts that are derivitives of scripts by sales champions from years ago, who are now sales managers and call center owners are "no longer valid" in todays sales environment.
The reason why these scripts are so innefective is they prey on those who cannot "say no" and utilize high-pressure tactics, that "push" the listener down a linear path towards a close on the first call.
The amount of distrust and discomfort felt by recievers of these calls are enormous, and most importantly, the unneasy feeling from call center employees is what's most disturbing and call center management turns a blind eye to it stating "this is how it's always been done, it worked for us it should work for you too!!"
I believe that it's becuase call center sales training administrators are so "rigid" in employing or at least allowing the testing of new scripts, their failing their companies big time.
There is unfortunately no hope for you, if your currently undergoing an old school call center sales training program. And the best advice I could give you is "get out" and find another call center that allows you some freedom in the way you make your calls.
At this point you need to have a good hard look at alternate cold calling education also, where you can learn a completely new mindset for building trust and opening a conversation with prospects. The advantages of this I've found, both as a sales coach (coaching 1000's of sales people in 100's of industries) and when I was a salesperson myself is the way it sets you up to think differently.
You learn how to "let go" of the pressure in your own mind first, and this will transfer to eliminating pressure with your prospects when on the phone with them.
Everyone I speak to who has used this unique (and not taught anywhere else mindset) both for call center sales training and other industries recieved positive results. And the ones who didn't recieve positive results initially, did have success after they undertook live sales coaching with specialist trainers in this area.
I know this, because I'm the coach they used and I turned their situation around in something like 10 minutes, they were ever so grateful and so was their company.
Please take a good look at doing something different if you're a sales person who's "stuck" in a rut, or under the pressure of using an old script by your company. You won't regret it!
Both Scott Deane & Adam Price are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Scott Deane has sinced written about articles on various topics from Sales letter, Recruiter and Sales Training. Scott Deane, Marketing Manager for meta-morphose International , a leading provider of. Scott Deane's top article generates over 246000 views. to your Favourites.
Adam Price has sinced written about articles on various topics from Finances, Business Marketing and Sales Training. Adam Price is a professional business networker, sales trainer and information marketer. Learn how tap into the powerful world of professional networking, online sales and trust building by visiting:. Adam Price's top article generates over 40500 views. to your Favourites.