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About Us
Communication Services Pte Ltd (Commserv) began in Singapore in 1973, providing banks with treasury dealing systems and hotels with state-of-the-art PBXs. Our client list has since evolved to include Fortune 500 companies, government enterprise and many successful SMEs. We have since continued to expand the breath of our offerings by consistently invest resources in embracing new technologies and trends such as IP, Contact Center, UC & FMC. CommServ is committed to assisting clients achieve business objectives through the provision of optimal telecommunication platforms, Through a philosophy of consistently developing creative communications packages, our sales consultants create solutions which are ideally suited to your actual needs.
Delivering Solutions and Results: CommServ brings a fresh and innovative approach to consulting services, acting as an effective liaison between the end-user and equipment manufacturers. As specialists in enterprise telephony solutions, CommServ is involved in every stage upon client selection of Enterprise telephony solutions from implementation to completing, offering continual functional and technical support. Our extensive skills encompass all aspects of implementation and operations, including business requirements definition, development of functional specifications for client approval, system design and overseeing development teams customizing software to fit to specific client needs.
Your Global Enterprise Companion: Typically, we are on-site at the corporate location handling client contact, providing functional and technical training and support, and resolving any and all troubleshooting issues that may arise when the client initiates the telephony usage in a live setting. Unlike many suppliers of telecommunication equipment, at CommServ our 40 years of experience has been strictly focused on the business enterprise. Our associates are well versed in all aspects of telephony systems for organization; from budgeting to establishing and maintaining business partnerships. Our successful implementations throughout various locations in S. E. Asia can be attributed not only to the deliberate transfer of product knowledge but also to our focus on the practical aspects of project management. This ensures that all business requirements are met within budget restraints and time schedules. Our extensive experience include interface of IVRs, CRM Systems, Email server, ERP systems and other third party applications. Specialty
Supporting enterprise in Singapore to integrate Unified Communication (UC) into their business process. *Use in offices, buildings, complex, remote/overseas branch, hotel, warehouse, factory, Vessels, FPSO, schools etc You might like this
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