The innovative use of information technology in NLB's processes has made the public library system more convenient, accessible and useful to our customers. The following services are available in the reference, regional and public libraries unless otherwise stated.

Books and Special Collections

In general, the library has a collection of English, Chinese, Malay and Tamil books, magazines and other materials such as:

The NLB welcomes schools and learning centres, social, welfare, and community organisations which are embarking on the promotion of reading initiatives to borrow books in bulk for their members' use. This service, called DEAR@Schools and DEAR@Community, is provided free of charge and subjected for renewal on a yearly basis.