Software Customisation and Development Services
Total Solution with the right tailored software system to streamline unique business processes to improve productivity
Platforms Supported
DOS - Legacy Application Development
Windows - Client/Server Application Development
Web- Browse/Thin client Application Development
Windows CE - Application Development
Windows Mobile - Application Development
iPhone/iPad/ - iOS Application Development
Android - Application Development
Blackberry - Application Development
I.T. Support and Maintenance Services
Complete I.T. Services covering Setup, Configuration, Installation, Implementation, Support, Troubleshooting and Maintenance...
ITCareline™ - An exclusive corporate membership service designed for your businesses. It combines technical case spontaneous one-to-one support, preventive maintenance housekeeping services, immediate diagnosis and technical resolution; all in a simple - affordable Credit System service model with members privileges. Just one corporate membership and everyone in your company can share our experts. Like a life-line for your company, it save precious time and enhances your business productivity, every time and everywhere.
Onsite/Offsite Services
Support - Respond to technical or user support requests
Maintain - Perform preventive maintenance and optimization
Tests - Plan, schedule, implement tests and compile outcome/feedback
Patches - Conduct periodical checks and apply any updates or security patches
Troubleshoot - Assist in identifying, searching and resolve issues
Setup - Assist in setting up physical devices or services
Configuration - Assist in create/modify settings for devices or services
Monitor - Conduct periodical checks and alert parties before issues become operation issues
Consultation - Provide unbiased and professional I.T. advisory
Administration - Perform administrative tasks on OS and application systems
Services Scope
Infrastructure Layer - Connectivity/Network Devices/LAN/WAN/WLAN/VPN/RDC/FTP/sFTP/IIS
Hardware Layer - Servers/PCs/Laptops/Printers/Wireless APs/UPS/Rack Cages/Switches/Routers/Firewalls/Barcode Scanners/Handhelds/Touch-Screen Kiosk/Backup Storages
Software Layer - Windows OSes, Server Active Directory/Domain Controller, MS Office, Symantec and misc apps/utilities
Interfaces Layer - FTP/sFTP, Data Imports/Exports, DTS, Remote Data Backups, Interface files checkers
Databases Layer - Oracle, Microsoft SQL, MY-SQL, MS-Access
I.T. Infrastructure and Facilities Services
Enterprise Infrastructure and Facilities Outsourcing and Managed Services
OFTM™ - A special Outsource enterprise Facility Data Centre and Technology Management capabilities
Network Infrastructure - Setup, Configuration, Implementation and Management Service
Remote Data Centre Backup - Advanced Automated Offsite Backup Facility and Management Service
Dedicated Web Server - Advanced Dedicated Hosting Service for high-traffic web servers
Dedicated Email Server - Advanced Dedicated Hosting Service for high-traffic email servers
Data Centre Co-Location - Special tailored facility support allowing co-location of your enterprise servers at our data centre facilities
I.T. Consultancy and Administrative Services
Professional Consultancy and Administrative Services
Corporate I.T. Needs - Assessment and Analysis
Corporate Business Processes - Streamlining, Advisory and Consultation
Corporate I.T. Projects - Administration, Implementation and Management
I.T. Procurement - For Hardware and Software
Domain Name and SSL Certification - Registration and Implementation
Corporate I.T. Infrastructure - Design, Implementation, Enhancement and Documentation
Preventative I.T. Healthcare - Common I.T. issues prevention with this service
I.T. Asset Management - Documentation and Managing of Hardware and Software Licenses
I.T. Policy and Procedures - Corporate Wide Enforcement and Compliance of I.T. Policy and Procedures
Corporate I.T. Migration - Management and Administration during Office Relocation
Creative, Design, Marketing and Other Services
Going beyond technology capabilities
Corporate Static Website - Entry Level Corporate Website Development
Corporate Dynamic Website - Intranet Portal and Web-Apps Development
Corporate CMS Website - Corporate Website with Content Management System for high-update frequency/turn-around
Enterprise eCommerce Website - Advanced eCommerce Website Development with CMS and Back Office Processing Modules
Kiosk User Interface - Creative Design and Artwork
Professional Logo Design - Conceptualization, Creative Design and Artwork
eNewsletter Design - Conceptualization, Creative Design and Artwork
SEO and SEM - Search Engine Optimisation and Search Engine Marketing Services