No. 22 Jalan 2/109E Desa Business Park Taman Desa, 58100, Kuala Lumpur
Tel: 7980 8266 | Fax: 0379807366 | Website

@Documentrend Sdn Bhd 
About Us

Documentrend is committed to bringing you a consistently high level of service. We specialise in Printer Service and HP DesignJet Repairs.

We are indispensible asset to hundreds of successful enterprises and has been providing the most dependable and speedy on-site printer and plotter repairs/service for many years.

Why Our Service?

  1. Trained Product Experts
  2. Genuine Parts
  3. Most Current Service Knowledge
  4. Quick Response Times
  5. A commitment to Quality and Continual improvement

Products & Services

Printer/ Plotter Service Check list:

You have a choice of 3 Level of Services:

  1. Silver (AdHoc - charge based on per call basis)
  2. Gold (1 Year Service Contract with Quarterly/ Semi Annual Preventive Maintenance Support )
  3. Platinum (1 Year service Contract inclusive of parts and Preventive Maintenance Support )


To better assist you on the level of service, contact us and we will advise base on your requirements.


Our 10 Steps Printer Service Check-Point

  • Remove Toner & Paper Dust
  • Inspect and Clean Pickup Rollers & Separation Pads
  • Clean Fusing / Duplex Assembly
  • Clean Auxiliary Paper trays
  • Tighten & Replace Screws
  • Run Test Page, Adjust Density
  • Check & Adjust Registration & Print Skew
  • Check Fusing of Toner on Page
  • Clean Exterior / Printer Case
  • Report Possible Trouble Areas

All our service support is inclusive of 3 months warranty.
Specialty
  1. Service and Repair of All Major Brands of Printers and Plotters
  2. Service Support and Repair of HP Design Jet / Plotter
  3. Printer Rental - from 6 months - 60 months
  4. Toner and Cartridge (Original)