At first I didn't quite fully understand what this meant. In fact, it took a few years for me to completely wrap my head around it. I paid attention to the concept most of the time but, as we all do, I tended to let my ego get in the way and started showing people how much I knew about a product, about how much research I had done, instead of telling them about what my product could do for them.
That was 15 years ago and we could get away with it every once in a while back then. Now, however, the importance of keeping this principle in mind in sales and marketing activities is crucial. The market is so competitive and purchasing dollars are so closely guarded that we all have to remember what's most important to the client: WIIFM, What's In It For Me?
Here's the concept in a nutshell. Your clients don't care how good you say you are and they really don't care what the horsepower is under the hood of the new program or piece of hardware. They only care about What's In It For Me (WIIFM). In other words, how are you going to help them solve their problems, challenges, issues, etc? What can you do to make their company or home run smoother, easier, cheaper?
For example, does your web site talk about all the awards and certifications you get? Does your client really care? Probably not. What they DO care about is how you can help them implement a solution that can solve their problems and that you do it the way you say you can.
Position your website from the customers WIIFM standpoint. Whenever you plan to do anything in your business, think about WIIFM. Your clients or customers will be thinking about it. This way you can give them what they need to help make a decision without them having to either be a mind reader or taking the initiative to contact you to find out more information.
Create sales presentations the same way. What's in it for your customers? Tell them before they have to ask you. It will come through clearer to them and make more sales for you and That's What's In It For YOU! See? Easy!
Coca Cola Marketing Strategies
It's important to realize that you must become an even better small business marketing expert than you are a coach, designer, organizer, etc.
But, marketing your business doesn't have to be overwhelming. The trick is to create effective marketing strategies and rituals that are easy to execute each day.
Here are six marketing strategies I use to make sure my marketing plans get implemented so I continue to generate a steady stream of new clients.
Marketing Strategy #1: Schedule It - Don't Wing It!
I use a "marketing calendar" which lists the small business marketing actions I'm scheduled to do on a daily, weekly and monthly basis. This way, I don't have to think, I just have to act (and, there's less likelihood of putting off taking action on marketing plans since it's on my to-do list for the day).
Marketing Strategy #2: Save the Excuses for Something Else
It's too easy to say, "I'm not ready yet", "I don't know enough yet", or to let other excuses get in the way of small business marketing. Unless you're like me, a marketing coach who loves marketing, chores like washing dishes or folding laundry can provide happy distractions from making outbound calls or writing your newsletter.
If you use an excuse to get you out of exercising you just end up with a few extra pounds around your middle. But, if you use an excuse to get out of small business marketing, you can end up with no business! So, save the excuses for something else that isn't as important and get into action.
If you track some very basic information you'll quickly see your progress, including what's working and what needs to be tweaked. I track the number of articles I write, new newsletter subscribers, website visitors, sales by dollars and average dollars per sale on a simple piece of paper using my old-fashioned mechanical pencil. You can see this is real high- tech stuff here!
Marketing Strategy #4: Find Something About Marketing Which Resonates With You
Marketing isn't a cold, unfeeling activity. It's connecting with people, making new friends (my clients are now life-long friends whom I adore!), helping people, being a valued resource; it's an opportunity to express your uniqueness and more. Choose ONE aspect of small business marketing that resonates with your soul, and then let yourself feel that feeling with each marketing action you take. Trust me. It will make a big difference in what you accomplish AND in your results!
Marketing Strategy #5: Use the Power of One
The Power of One means doing one marketing action each day. You can send one email, make one phone call, and write one article...your choice. Just do it!
Marketing Strategy #6: Be a Marketing Hero
I don't love taking vitamins or eating broccoli, but I do it because I know the health benefits are worth it. Ditto with your marketing. The benefits of more clients, greater prestige and profitable opportunities are well worth the momentary stretch of your comfort zone.
Try making your marketing a ritual. When you see how quickly it becomes part of your daily habit, you will enjoy the rewards of new clients and breakthrough growth for you and your business!
Both Ramon Vela & Kendall Summerhawk are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Ramon Vela has sinced written about articles on various topics from Entrepreneurship, Marketing Strategies and Sales and Negotiation. Ramon provides more marketing information, especially created for the IT VAR industry but also applies to everyone who wants to improve their sales. Stay up-to-date at
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