Why? Well, the truth is there are many credit counseling organizations out there that may not have your best interest in mind. And the last thing you need right now is to lose money.
Credit counseling is usually offered by private businesses, non-profit organizations and local churches. To find a reputable service, you can check with the Better Business Bureau or a nationally accredited organization like the NFCC (National Foundation for Credit Counseling).
The Better Business Bureau ratings of credit counseling companies can be viewed on line. Once you find a "AAA" service in your area be sure to ask for a personal reference. With the contact information of a previous customer you can get all your questions answered by someone who actually has experience in dealing with the company.
Another good way to check out credit counseling services is to go online to message boards and websites where you can ask others for their recommendations or get your specific questions answered about a company you're considering. Hearing people's different experiences with various companies can be invaluable.
When making your choice, keep these things in mind:
1. The company should offer a full range of services. You never know what you might need until after you start the counseling. For example, maybe you'll just want someone to help you sort out all your creditors and make a plan that you can carry out all by yourself. Or perhaps you'll need a full-scale debt management or consolidation plan. Whatever you end up with should be what's best for you. That's why you need a variety of choices.
2. All the money you give to the company for paying off your debt should go to your creditors. Some organizations actually take your entire first payment as a fee for themselves. You don't want that. Besides being expensive it can damage your current credit score. Other companies help themselves to a $10 to $20 "donation" off the top of each payment. This is both expensive and takes longer for your payoff.
3. The credit counseling company you choose should be bonded and insured and willing to work with all your creditors. Although some creditors refuse to interact with credit counselors or debt management organizations, your counselor should be willing to work with everyone - whether or not the creditor pays them. Often, if the credit counselor is willing, they can work out some kind of agreeable solution with the creditor.
A credit counseling company can't magically make bad things disappear from your credit report, raise your credit score or any of the other "it's too good to be true" things that many companies promise. (So buyer beware).
However, a good company can give you quality advice, help you to pay off your debt and guide you in reestablishing good credit to rebuild poor scores. And that could give you a new beginning.
Consumer Credit Counseling Complaints
You often see the ads for credit counseling during the commercial breaks, and you might think you are too far in debt to bother with such a service. However, if you take the time to discover the benefits of having an independent counselor review your debt situation, you would be better off for it. Debt counseling is not for people whose debt situation is beyond repair. In that case you make want to talk with a bankruptcy trustee. But if you have moderate debt, you may want to take the time and visit one of these credit counselors in your local area.
Credit counselors act as a go-between you and your creditors. They negotiate with your creditors to allow you reduce your monthly payments. Sometimes, depending on your situation, and how you manage your credit, they could arrange to have some fees reduced or removed. But their main task is working out a manageable repayment plan that both you and your creditors can live with. Creditors don't like to accept reduced payments, but they much prefer to have a reduced amount than to have you skip town owing the full amount of your debt. Your creditors will work with the credit counseling agency to secure their money, and give you some breathing room.
However, once you decide to seek counseling for your debt, you would need to consider several factors before deciding on the right credit counseling service. Pay attention to these four points as you narrow your search for helpful advice:
It is important the firm have qualified employees who have enough financial training to help you. They don't have to be accountants, but must have the basic education in credit counseling.
Is the agency accredited? It takes money to have your firm accredited by most standard setting bodies, so some firms shy away from such accreditation. On the other hand, some firms hide their shady dealings behind the same standard setting bodies. And it is sometimes difficult to tell who is legitimate. So start with the accredited agencies, but check them out before you decide to choose one. However, keep in mind that many of the agencies listed are nonprofit bodies.
The Fees that they charge. Any of the better credit counseling services will only charge their clients a small but reasonable monthly fee around $30 for the use of their services. However, you may find that some also charge an up-front fee around $50.
Application to a Credit Counseling Service. When applying for the services for credit counseling the company should clearly state what their fees are, what are the services they provide, and how long it takes them to work on your application.
You should have these four points in your mind before you begin working with a reputable credit counseling agency. Once the application phase is over, you should be well on your way to
managing your debt. This means, you can reduce the stress that comes with carrying a heavy debt load.
Both Cris Stanford & Antonio Silver are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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