You can visit a mobile service centre and they should be able to reset the lock code for a small fee. Alternatively you could try entering the lock code incorrectly 3 times or until it asks for your PUK code. Once it asks for your PUK code, you can enter it and your lock code should be reseted to default settings (maybe 12345). This is the case with alot of Nokia phones, but it could erase your contacts. To be safe, you might be better off going using my first suggestion.
The wireless providers use either the SIM card number from GSM providers (Cingular and T-Mobile) or the ESN number on a device (Verizon and Sprint) to associate your wireless number. These numbers should never be given out to anyone except your provider (or authorized reseller). I can't imagine why a game company needs your IMEI number, except because they may put that into a database to associate you with the "license" he is providing to you. There is no way that he can track your IMEI since it is not sent through anything wirelessly. Personally, I would not send your actual IMEI. I would take a look at your IMEI on your device and then change the last three or four digits and send that to him. He won't know the difference, believe me. It's the first 5-7 digits or so that identify the type of device, so if you tell him you have a Motorola Razr, for example, and he knows anything about IMEI's, he will know that the Razr's IMEI starts with 3571234, for example (not real, just an example).
In this case, sending the IMEI number should be fine. The person needs it to prevent software piracy. Each phone has a unique number to identify it, so once the person has your IMEI number, the passcode will only work for your phone. Its just a safeguard to prevent you from passing the game onto someone else.
An IMEI number is also used to disable a phone, so for example your phone was stolen, if you were to contact your network provider quoting your IMEI number, they'll be able to disable the phone, so whoever has it wont be able to use it, even if they were to place their own sim card into it. Of course, I'm sure network providers ask security questions first to make sure you were the owner of the phone.
Your IMEI number is a unique number that identifies your phone. For example, if I had that number I could remotely hack into your phone and empty your credits.
Customer Service On Phone
When viewing movies these locations have absolutely no other buildings around them and typically feature two gentlemen tipping back in a chair watching sparse traffic come and go.
When we view this scenario on television these individuals seem to take pleasure in the discomfort their customers express in having to pay outrageous prices for items they may need.
This scenario is simply a highly identifiable picture of the law of supply and demand. Demand is high and supplies are low so the prevailing attitude is one of take it or leave it.
Two things can happen in a situation where demand is high.
1. The price will be higher than you may believe the product to be worth.
2. Customer service may be less friendly than you expect.
The reason some businesses may have felt they could act this way is simply because their customers had no reasonable choice but to do business with them. When small towns only had one choice for a commodity that commodity wound up costing more than it might in a larger city with multiple stores.
There are some online businesses that still express themselves in a way that cause customers to believe they don't hold customer service in very high regard.
The problem with this mentality is that an online store bears no resemblance to a roadside gas station in the middle of the desert. An online store is more like a newspaper stand in the middle of New York. If a customer doesn't like your attitude they can head on to the next stand to pick up the latest news.
Knowing this helps clarify that exceptional customer service should be a hallmark of every online business. In the end, what leverage do you have when providing poor service? What reasoning is solid enough to indicate it is OK to treat your customers less than the best? Do they have another choice?
It might be mildly amusing to look at old movies with a desert in the background and two older guys wondering which vehicles failed to fill up in the last big town. However, when the supply is high (as it is on the Internet) there can be no excuses for price gouging or inferior customer service.
You don't have to wonder how to treat a customer if you treat every customer as if they are your best customer.
Both Victor Epand & Scott Lindsay are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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