"If there's one thing that I can impress upon you that would make you a 10 times more powerful negotiator, it's this" says Roger, "Learn to develop walk-away power."
I've often seen this in mediations. These, in injury cases, often take place when the lawsuit is nearly done. There may be a trial date scheduled. (Which, by the way, greatly increases the chances of a successful settlement.)
Mediations are a non-binding way to resolve disputes. They usually take place at the office of one of the lawyers. A mediator is chosen by mutual agreement of both sides. The mediator will usually be a retired judge or an experienced lawyer.
Everyone meets in a conference room where each side has a chance to tell his story. The mediator then lays the ground rules and the sides split up into separate rooms.
The mediator then travels from room to room working with each side to reach a resolution.
Be Patient
One of the keys to a successful mediation is to feel no pressure whatsoever about settling the case. The best position to take is: we're ready to go to trial so if we can't get what we want to today "we'll see you in court."
Just having the right attitude can help you get the case resolved. But, if necessary, you leave at the end of the mediation and you have additional chances to settle the case before trial and even after trial starts.
My Roman Flea Market Experience
Maybe it wasn't a flea market but it was definitely outdoors and in Rome. My Italian companion of the day was helping me to buy a coat and guiding me through the process.
When I found a coat I liked (loved, actually) I was coached to act disinterested by stating it was not exactly what I was looking for. I made a very low offer which was promptly rejected.
We visited some other booths then returned. The coat really did not meet my needs I explained, raising my offer just a little.
After nearly an hour of this exercise the vendor sold me the coat for far less than I had expected to pay. The vendor was obviously angry. But I was prepared to walk away. And it paid.
Point of No Return
“The minute you pass the point when you're willing to say, ‘I'm prepared to walk away from this,' you lose in the negotiations” says Dawson.
Dawson tells the story of his daughter Julia who fell in love with a used car. The salesman knew it and the price showed it.
When Julia asked her father to help negotiate a better deal he asked her, “Julia, are you prepared to come home tonight without the car?”
“No, I'm not” she said, “I want it. I want it. I want it.”
“Julia” he said, “you might as well get your checkbook out and give them what they're asking, because you've already set yourself up to lose in the negotiations. We've got to be prepared to walk.”
And walk they did. Twice. And bought the car for $2,000 less than Julia would have paid for it.
Conclusion
Be prepared to walk away in an injury case or any other type of negotiating.
Damages For Personal Injury
1. Not Knowing the Value of Your Case
Insurance claims adjusters are skilled at developing the trust of injured people. They will convince you they are your friend. Once they have done this they will sometimes offer you an amount which is far less than the true value of your case.
The only way to protect yourself is to know what your case is worth. This can be done in many ways. One is to use jury verdict research.
Regardless of how you do it, you need to know what cases like yours settle for in your area. And that is based on what your local juries award for those injuries.
2. Going to Trial When You Should Be Settling
Principle number two follows from number one. If you don't know what the case is worth then you may go to trial when you should settle. According to research, going to trial, when you should be settling can cost you an average of $43,000.
So if your lawyer tells you to go to trial ask him about the verdict research. What does it show?
At a mediation last week here in Salt Lake City the mediator shared a sad tale about a recent case of his. The insurance company had offered $750,000 to settle a claim. The claimant wanted more. So they went to trial and the jury awarded nothing. Zero. Zip. Nada.
In the words of Kenny Rogers, “you have to know when to hold them….”
3. Not Getting All of Your Injuries Diagnosed
Yes, there was a time when this was strictly the doctor's job. As injury attorneys we have found it is not workable to rely on the doctors to find all the injuries. Things get missed.
I'm reminded of a young man with low back pain. His doctors thought he was faking because they found no source for his problem. But he persisted. In the end, a doctor in a nearby town spotted the problem. It was not a common injury but finding it resulted in a very favorable settlement.
Another time I heard a "clicking" sound every time my client opened his mouth. I sent him to a specialist who diagnosed and treated a jaw disorder. This one had been completely overlooked by the treating doctors.
Ultimately it is your job to make sure all your injuries are spotted and diagnosed.
4. Failing to get all of Your Injuries Properly Treated
Failing to get the treatment your doctors recommend can sorely hurt your case. Insurance defense lawyers call it “failure to mitigate damages.” And they are sure to bring it up at trial. And the jury will adjust your award for it.
5. Failing to Negotiate Wisely
Build rapport with the adjuster. Ask for more than you expect to get. Be patient and be prepared to walk away. Careful and shrewd negotiating can add value to your case. There are books on the subject. Read them.
6. Failing to Include All Medical Bills and Records
When you put together your settlement brochure, be sure you include all records and all bills. Failure to do so will cost you money.
The most important factor in injury case valuation is your injuries. These are determined from the medical records. Nobody cares about your pain unless it can be tied to a medical condition that a doctor has mentioned in the records.
Second, in importance, after your injuries, is the amount of your medical bills. Many years ago, cases were settled by multiplying the number "three" times the amount of the medical bills. That method of valuation is less common today but multipliers are still used to some degree.
7. Not Hiring a Lawyer
Sometimes you are better off without a lawyer. But be careful. Injury cases are full of pitfalls. And if you fall in a pit, you might not get out.
Besides the pitfall factor, studies have shown that most injured persons are better off having a lawyer. Insurance industry expert, Jeffrey O'Connell, reports that having a lawyer puts more money in the pocket of an injured person. Even after paying the attorney fee.
Conclusion
Know the value of your case and use that information to decide whether to settle or go to trial. Get all your injuries diagnosed and treated. When you do a settlement brochure include all the medical records and all the bills. When negotiating, build rapport with the claims adjuster. Ask for more than you expect and be patient. There are times when you can get by without a lawyer but as a general rule you'll get more money with one.
Rex Bush, Doctor Of Jurisprudence, Attorney At Law has sinced written about articles on various topics from Auto Insurance, Car Accidents and Legal Matters. In 25 years as an injury attorney Rex Bush has successfully handled over 1014 cases, his largest settlement to date is 3.25 million dollars. Visit his website:. Rex Bush, Doctor Of Jurisprudence, Attorney At Law's top article generates over 49500 views. to your Favourites.
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