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Document Management System Requirements

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In this article we look at the specific benefits of a good document management system in engineering. We look at the activities covered by the term engineering. We also look at the kinds of documents typically generated during these activities. Finally, we will look at how the processes of engineering could benefit from using a good document management system.



The Activities Involved in Engineering

Design: The engineer starts with the results to be achieved and then looks at the resources available to achieve them. He then works on the problems involved and how they could be solved with the resources available.

For doing the above work, he would need a great deal of reference material and would produce a considerable quantity of worksheets. 3D models, 2D drawings and design schematics are typically the final outputs that constitute the solution specifications.

Testing: The design is proved through different kinds of testing. Testing could involve:



  • Prototypes


  • Scale models


  • Simulations


  • Destructive tests


  • Nondestructive tests


  • Stress tests




The testing process would produce a large volume of documents such as test specifications, test reports and reports on findings and suggestions.

Construction or Production: The design becomes useful when it is used in actual construction or production. Converting the design into production operations is usually a big project ? premises have to be arranged, equipment would have to be organized, utilities like power, water, fuel and others have to be made available, skilled personnel hired or trained and a coordinating organization would have to be put in place.

Operating manuals, schedules, production reports, problem reports, inspection reports, materials movement tickets and several other kinds of documents would typically be generated during regular operations.

Attendance tickets, payrolls, materials purchase invoices, sales invoices, materials receipt documents, merchandise shipment documents, correspondence and management & statutory reports are other kinds of typical documents created during the business? operations.

Tools Used by the Engineer

Computers provided a new dimension to the complexity that the designer could now tolerate. CAD software could generate 3D models, 2D drawings and design schema documents. CAE software and digital mockups could not only speed up testing but could also save time and costs by avoiding the need to develop prototypes etc.

Product Data Management Software could manage product data including:



  • Design specifications produced by CAD


  • Requirements and Specifications


  • Manufacturing plans and Assembly plans


  • Test plans and test procedures




These days, Product Lifecycle Management through computer software has become one of the key functions in manufacturing businesses along with Customer Relationship Management, Supply Chain Management and Enterprise Resource Planning.

Product Lifecycle Management (PLM)

A process that is engineering in practice, covering all stages from conceiving a product to its disposal. PLM depends on documents to store knowledge, and document management to make it easy to access that knowledge when needed.

Performance Specifications

A product or service is conceived to meet a practical need.

Whether this is done in one's mind at an individual level, or at a meeting of marketing, technical, engineering, costing and other specialists, the result would have to be documented in the form of performance specifications.

Before you start designing something, you need to know what it is supposed to do. You also need to know the constraints under which it has to do it. This is what a performance specification clarifies.

It goes without saying that designers working on the entire, or a part, of the detailed design should have access to the relevant performance specifications. The easier this access, the better and faster they could do their work. Document management thus comes into the picture quite early in the PLM process.

Design Documents

Unless properly documented, designs are of no practical use. Design documents typically come in the forms of three dimensional models, two dimensional drawings and design schematics presented in different forms. These documents could be generated in a digital format by software tools like CAD ? Computer Aided Design ? and stored as computer documents.

These design documents would typically be supported by numerous worksheets that explain how the final results were derived. The worksheets also form part of the knowledge database that should be available for current and future projects.

Software tools like CAE ? Computer Aided Engineering ? and Digital Mockups come to the aid of the engineer for carrying out and documenting the tests.

Often, the products are new and the tools to produce them would also have to be designed. That would give rise to a new set of design and validation documents.

Document Management

Activities like product design are highly interactive and iterative. Many people would have to work together in these activities. A good document management system would:



  • Ensure easy retrieval of and access to relevant documents by authorized (and only authorized) persons


  • Make collaborative working an efficient and effective process


  • Preserve the documents, particularly those that make up the knowledge base, free from damage and loss for a long time


  • Exercise proper version control to avoid erroneous use of obsolete documents and for keeping track of different aspects




Effective and efficient document management is absolutely essential for successful PLM. And a successful PLM could bring concrete business benefits in the forms of:



  • Getting products from conception to market faster


  • Better product quality and market acceptance


  • Reduced product development costs


  • Creation of a knowledge database that could aid future design and development


  • Better control over production efficiency and costs




The above would in turn mean Product Leadership, Market Acceptance, Lower Costs and a continuous Flow of New Products ? leading to higher profitability and continued survival and prosperity.
Document Management System Requirements
In this article we look at document management in educational organizations. We look at the typical functions of these organizations and the kinds of documents generated during these functions. We will also look at the management of these documents and the specific benefits that could be expected from a good document management system.

Education

Though a great deal of documents and collaborative working are involved in developing syllabi and training materials, we do not look at this specialized area in detail. This academic function is a separate topic by itself.

Student Administration

A vast amount of information has to be maintained about each student, starting with the admission process itself and typically ending with the issue of a course completion certificate when the student completes the course and leaves the organization.

The records must show any changes in the students? contact and other personal details, course and billing details, and progress details, including achievements in different areas.

Different departments such as faculty and administration departments would access the student records. They must get uniform and up to date information at all times.

Access to student records should be allowed only for authorized persons. Information communicated about students should be accurate and should also be done in a confidential manner.

Parents and guardians should have access to the records of their wards.

Student Administration

In an electronic system, data does not need to be duplicated for reference purposes by different departments. Instead, student data can be entered just once into a central computer. Terminals attached to this computer can then be installed at all the departments for accessing student details whenever needed.

Password protecting access ensures appropriate system permissions are respected at all times. Parents and guardians could also be allowed access to the data, in this case limited to data about their wards. They can do this from their homes or even from abroad.

Compared to paper, a computer based system offers several advantages:


  • Reference is easy and can be done from anywhere. Paper documents have to be moved among people who want to refer to these types of documents. Such movement poses the danger of damage and loss.


  • With proper backup and other kinds of measures, damage and loss to computer-based data can be minimized, and preservation is easier.


  • Operating efficiency is far higher with instant access under a good document management system. Such a system makes retrieval of stored documents easy and intuitive. Locating and retrieving paper documents is a cumbersome process.


  • If paper documents are duplicated for ease of reference, possibilities of working with obsolete data becomes a risk. On the other hand, if everyone refers to the same data source in a central computer, where the latest update is clearly marked, this risk is eliminated.


Financial Management

Controlling expenditure is a difficult task with a paper-based system. The efficiency of the processes is so poor that you would be left behind competitors who use computer-based systems. This becomes clear if we look at the purchasing process.


  • Departments might initiate purchase requisitions unaware that the item is already in stock. In a computer-based system, they could check the stock position from their terminal before placing requisitions. Even though checking stock position is possible even in a paper based system, the personal interactions and time consuming verifications required often leads to it being neglected.


  • Several departments might place requisitions for the same item. If a purchasing process is initiated separately for each requisition, it would not only lead to more paperwork and time, but also to loss of quantity discounts and higher shipping costs. In a computer-based system, it would be easy to flag all such requisitions and club them into a single purchase action.


  • The purchasing process itself is made far more efficient and effective in a computerized environment. Requests for quotes can be emailed for immediate response, quotations can be compared faster, negotiations can be recorded automatically and orders placed quickly. Pending orders can be tracked more efficiently using flags to alert you when shipments are delayed.


Areas like recovering your dues could also be facilitated and even automated to some degree by using computerized document management systems. Student billing and reminders could be automated and up to date status reviewed at any time.

With budgets, you could develop a financial plan that considers availability of funds. With computerized accounts, expenditure can be tracked against budgets and flagged when the levels reach allocated amounts. The danger of running out of cash is thus minimized.

Alumni Management

A Web community of your alumni could be developed for maintaining a continuing and interactive relationship. Students leaving your organization could be encouraged to register at the community, enabling them to keep in touch with their old schoolmates.

You could use the community to keep your alumni informed about the developments at, and achievements of, their old school or college.

In such an environment, it would be far easier to receive donations and other kinds of support from your old students.

Benefits of A Good Document Management System

As detailed above under relevant sections, with a well-designed and computerized document management system, particularly one that is Web-based, it becomes possible to derive specific benefits.


  • Keep student information up to date, confidential and yet accessible to authorized persons


  • Improve both internal and external communications for building good relationships and facilitating effective performance


  • Exercise tight budgetary control over expenses and streamline purchasing procedures to keep outgo of funds within its availability


  • Improve availability of funds through prompt collections of dues and effective management of donations


  • Improve accountability at all levels and help build a professional image of the organization among donors, parents and the community
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