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Doing Business In France

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"Let me give you an example of what life is like in Paris for foreigners. I was in Paris on business. I had my wallet in my jacket pocket, and my pocket was picked. Fortunately, I had some cash in the other pocket and my bank card from the U.S. I went to the bank that was aligned with my bank back home and put my ATM card into the machine. The card did not come out. It must have gotten caught or something. So I went inside and with my best French, I asked the bank to help me get back my ATM card from the machine. They asked me for ID. I said that I was robbed, so I did not have any ID on me. The bank teller said back to me in French then we cannot help you until you have ID. After some dialog and lots of frustration, I jumped into a taxi to get back to my hotel to get my passport so that I could get back to the bank and get cash before it was too late. I gave the taxi driver the name of my hotel, again in my best French, and he said, "Get out and walk, the drive is not long enough." After a lot of arguing, he took me to the hotel where I went to get my room key, which you have to leave at the front lobby on your way out. The front lobby manager said to me, "Where is your ID for your key'Õ I was very frustrated by now, but said in my best French that the ID was in my room as my wallet was stolen. After a lot of arguing, they took me to my room to watch me get my ID to prove who I was. I then returned to the bank. I showed the bank person my ID and again asked for my bank card. They gave it back to me and said, "We don't take bank cards here. "I said why didn't you tell me that before, and they said, "But we did not know who you were." Very frustrating. Only in Paris will you find this absolute arrogance! (Atherton)



French Culture

The French as a people are determined to retain their heritage of the arts, culture, and history. They are very proud of their culture, and Americans many times interpret this pride as arrogance and attitude. Most French believe that they value their history, their culture, and their language more so than any other country in Europe. For many centuries, they were the dominant culture and language in Europe, and they still see themselves as a class above. The French and the Americans are often both described as individualistic cultures. However, our views of individualism are quite different. For the French, it is the uniqueness and competence of the individuals that sets them apart. A French person is very comfortable working and competing with colleagues. For the most part, the labor laws protect the employee who is openly expressive, so it is not as much of an issue as it would be in the U.S. The French are less likely to collaborate on working teams. For Americans, individualism is viewed as self-sufficiency which is achieved by the individuals hard work, personal achievements, and accomplishments. An American may view herself as an individuals because she accomplished her goals " her way." In a corporate environment, this may mean that she needs to work on teams to achieve her individual goals, and she will become a team player, if necessary. She may be less likely than her French counterpart to express her individuality in the work setting.

The French are a friendly culture; however, their humor tends to be more sarcastic than Americans are used to. Some women say that the French are almost sardonic or cutting at times. Americans in general prefer to make friends and to be liked by the people with whom they come into contact, as it paves the way for a good business relationship. The French do not. It is not important to them. Americans like to have people agree and cooperate, as that is how we gain recognition in our workplace. The French almost prefer to disagree because it is far more interesting, and perhaps that is how they get recognized. Where the Americans prefer consistency and predictability, the French do not mind contradictions. It is a challenge.

Americans are very achievement-oriented. We observe titles, look at accomplishments, and tend to tell others what we have accomplished because it is important to our society. We tend to measure each other in this way as well. The French are not so accepting of titles, achievements, etc. They look at the person in terms of the personality, integrity, character, and search for intrinsic qualities, as they view these as much deeper character traits. The French are more formal than Americans and appear to be more reserved. They are much more sensitive about their culture than we are about ours. They are obsessive about preserving their identity, whereas Americans are more accepting of differences, coming from a melting-pot society. They are particularly obsessive about preserving the French language, and if your pronunciation if not good, they may not respond. The French are far more argumentative and tenacious than Americans when deliberating a point.

Parlez-Vous France?

"I was offered an opportunity by my U.S. firm to assist with financial operations in our European offices. I had a choice of either locating to Paris or to Brussels, so I went to Europe to see where I wanted to stay. I initially thought that I would want to stay in Paris. I had hopes of learning the language, seeing the museums, and absorbing the culture. Paris was more enticing than Brussels. When I attended a business meeting in Paris, however, I felt very uncomfortable for the most part because I did not speak French. Now this was a recent offer, and I was certainly planning to take language classes as soon as I was settled on where I was going. However, despite the fact that this was a subsidiary of a U.S. firm, all the meetings and hallway dialogue was in French. That was fine, except that I was supposed to be an active part of the meeting. From time to time, someone would notice me sitting there with a blank look on my face, and then they would summarize what was being said in English for me. It was obvious that they were not very happy about it. Later that week I went on to Brussels. The overall reception was much warmer, and people always spoke English on my behalf. They included me in all discussions. So in the end I decided to live in Brussels and to visit Paris on weekends." (Expatriate living in Brussels)

Women in Management

In 1991, the proportion of women in the work force was 43%, with 72% percent of these women between the ages 25Ð49. In 1988, 52% of working women were employed in services, 35% in agriculture and 24% in industry. The unemployment rate in March, 1992 was 8% for men, 13% for all women, and 26% for women between the ages of 15Ð24. The pivotal point of change for working women in France was in 1968, following the cultural revolution. Young women began to assert that they wanted careers like men. The majority of French women have full-time jobs. At 24%, France has the lowest rate of part-time workers in Western Europe. (1)

French women state that they have come a long way in being treated equally in business, but they are not as far along as women in the U.S. French men say American women are hypersensitive about gender and sexual harassment and wonder what all the fuss is about.

The birth rate in France is low, at a rate of 1.8 children per family. (1) The French have a system of subsidized creches, or day care systems, and nursery schools, which helps allow continuous full-time employment. The school schedule is synchronized with work schedules. There is a 2-hour lunch from 11:30-1:30 so that the child can lunch with the family, or lunch can be arranged at the childcare center. There is also an after- hour baby-sitting service. There are not enough daycare centers to provide services for all the working parents, so there is a parental leave of absence, which includes a choice of 2-year's leave or part-time work. Women are allowed 16-18 weeks of paid maternity leave with a guarantee of re-employment. An employer may not fire a woman on grounds of pregnancy.

Thus socialized medicine and protective company labor laws allow women to have children without loss of job seniority. For example, a company manager would get up to 2 years of fully paid leave following the birth of her baby, and she could go back to work part- time without loss of her job. No wonder French women seem to be more relaxed about motherhood compared to American women, who are part of dual- income families, and who might only get 4-weeks maternity leave. (Raleigh)

Women account for about 20% of the students in the universities. Until recently, they were a minority in economics, scientific, technical, and other highly valued disciplines. Women account for 50% of the students in business schools. (1)

Since 1981, the French ministry has supported women's entry into nontraditional jobs. In 1987, only 37% of the participants were in technical training programs. In 1987, women earned on average 24% less than men. Between 1975 and 1984, Serdjenian observed the relationships between male and females experiences in similar positions in a high-tech firm. The study included 3500 women, of whom 350 were managers. The study indicated that while women were working for both financial and personal gains, they felt on the whole that their careers were more uncertain than those of men. The women reported disliking the remarks and compliments concerning their physical appearance and comments that concerned how their behavior differed from men's. Their preference was to be recognized for their abilities. The women also expressed dissatisfaction with men's comments stressing their maternal responsibilities, interpreting it as a method to remind them of their traditional place in the hierarchy. Highly skilled managers in the study commented that the legislative support for women's sick days to take care of children reinforces their unavailability and thus becomes a career inhibitor. The study indicated that women used two career strategies: serving as staff assistant to the male decision-maker or pursuing a more traditional male job. The study indicated that when women elected the same career path as men, they rarely received the same career opportunities. The path to top management included moving up to eight times in a career, which created obstacles for families with two working parents. Short-term assignments were not promoted by the firm. Women found increased burdens internally from the firm when trying to establish their reputations as leaders. Women were not seen spontaneously as leaders and were not given access to the necessary information to make wise career decisions. (1)
Doing Business In France
"Let me give you an example of what life is like in Paris for

foreigners. I was in Paris on business. I had my wallet in my jacket pocket, and

my pocket was picked. Fortunately, I had some cash in the other pocket

and my bank card from the U.S. I went to the bank that was aligned with

my bank back home and put my ATM card into the machine. The card did

not come out. It must have gotten caught or something. So I went inside

and with my best French, I asked the bank to help me get back my ATM

card from the machine. They asked me for ID. I said that I was robbed, so

I did not have any ID on me. The bank teller said back to me in French

then we cannot help you until you have ID. After some dialog and lots

of frustration, I jumped into a taxi to get back to my hotel to get my

passport so that I could get back to the bank and get cash before it was

too late. I gave the taxi driver the name of my hotel, again in my best

French, and he said, "Get out and walk, the drive is not long enough."

After a lot of arguing, he took me to the hotel where I went to get my

room key, which you have to leave at the front lobby on your way out.

The front lobby manager said to me, "Where is your ID for your key'Õ I

was very frustrated by now, but said in my best French that the ID was

in my room as my wallet was stolen. After a lot of arguing, they took me

to my room to watch me get my ID to prove who I was. I then returned to

the bank. I showed the bank person my ID and again asked for my bank

card. They gave it back to me and said, "We don't take bank cards here.

"I said why didn't you tell me that before, and they said, "But we did

not know who you were." Very frustrating. Only in Paris will you find

this absolute arrogance! (Atherton)

French Culture

The French as a people are determined to retain their heritage of the

arts, culture, and history. They are very proud of their culture, and

Americans many times interpret this pride as arrogance and attitude. Most

French believe that they value their history, their culture, and their

language more so than any other country in Europe. For many centuries,

they were the dominant culture and language in Europe, and they still

see themselves as a class above. The French and the Americans are often

both described as individualistic cultures. However, our views of

individualism are quite different. For the French, it is the uniqueness and

competence of the individuals that sets them apart. A French person is

very comfortable working and competing with colleagues. For the most

part, the labor laws protect the employee who is openly expressive, so it

is not as much of an issue as it would be in the U.S. The French are

less likely to collaborate on working teams. For Americans, individualism

is viewed as self-sufficiency which is achieved by the individuals hard

work, personal achievements, and accomplishments. An American may view

herself as an individuals because she accomplished her goals " her

way." In a corporate environment, this may mean that she needs to work on

teams to achieve her individual goals, and she will become a team

player, if necessary. She may be less likely than her French counterpart to

express her individuality in the work setting.

The French are a friendly culture; however, their humor tends to be

more sarcastic than Americans are used to. Some women say that the French

are almost sardonic or cutting at times. Americans in general prefer to

make friends and to be liked by the people with whom they come into

contact, as it paves the way for a good business relationship. The French

do not. It is not important to them. Americans like to have people

agree and cooperate, as that is how we gain recognition in our workplace.

The French almost prefer to disagree because it is far more interesting,

and perhaps that is how they get recognized. Where the Americans prefer

consistency and predictability, the French do not mind contradictions.

It is a challenge.

Americans are very achievement-oriented. We observe titles, look at

accomplishments, and tend to tell others what we have accomplished because

it is important to our society. We tend to measure each other in this

way as well. The French are not so accepting of titles, achievements,

etc. They look at the person in terms of the personality, integrity,

character, and search for intrinsic qualities, as they view these as much

deeper character traits. The French are more formal than Americans and

appear to be more reserved. They are much more sensitive about their

culture than we are about ours. They are obsessive about preserving their

identity, whereas Americans are more accepting of differences, coming

from a melting-pot society. They are particularly obsessive about

preserving the French language, and if your pronunciation if not good, they

may not respond. The French are far more argumentative and tenacious

than Americans when deliberating a point.

Parlez-Vous France?

"I was offered an opportunity by my U.S. firm to assist with financial

operations in our European offices. I had a choice of either locating

to Paris or to Brussels, so I went to Europe to see where I wanted to

stay. I initially thought that I would want to stay in Paris. I had hopes

of learning the language, seeing the museums, and absorbing the

culture. Paris was more enticing than Brussels. When I attended a business

meeting in Paris, however, I felt very uncomfortable for the most part

because I did not speak French. Now this was a recent offer, and I was

certainly planning to take language classes as soon as I was settled on

where I was going. However, despite the fact that this was a subsidiary

of a U.S. firm, all the meetings and hallway dialogue was in French.

That was fine, except that I was supposed to be an active part of the

meeting. From time to time, someone would notice me sitting there with a

blank look on my face, and then they would summarize what was being said

in English for me. It was obvious that they were not very happy about

it. Later that week I went on to Brussels. The overall reception was

much warmer, and people always spoke English on my behalf. They included

me in all discussions. So in the end I decided to live in Brussels and

to visit Paris on weekends." (Expatriate living in Brussels)

Women in Management

In 1991, the proportion of women in the work force was 43%, with 72%

percent of these women between the ages 25Ð49. In 1988, 52% of working

women were employed in services, 35% in agriculture and 24% in industry.

The unemployment rate in March, 1992 was 8% for men, 13% for all women,

and 26% for women between the ages of 15Ð24. The pivotal point of

change for working women in France was in 1968, following the cultural

revolution. Young women began to assert that they wanted careers like men.

The majority of French women have full-time jobs. At 24%, France has the

lowest rate of part-time workers in Western Europe. (1) French women

state that they have come a long way in being treated equally in

business, but they are not as far along as women in the U.S. French men say

American women are hypersensitive about gender and sexual harassment and

wonder what all the fuss is about.

The birth rate in France is low, at a rate of 1.8 children per family.

(1) The French have a system of subsidized creches, or day care

systems, and nursery schools, which helps allow continuous full-time

employment. The school schedule is synchronized with work schedules. There is a

2-hour lunch from 11:30-1:30 so that the child can lunch with the

family, or lunch can be arranged at the childcare center. There is also an

after- hour baby-sitting service. There are not enough daycare centers

to provide services for all the working parents, so there is a parental

leave of absence, which includes a choice of 2-year's leave or

part-time work. Women are allowed 16-18 weeks of paid maternity leave with a

guarantee of re-employment. An employer may not fire a woman on grounds

of pregnancy. Thus socialized medicine and protective company labor laws

allow women to have children without loss of job seniority. For

example, a company manager would get up to 2 years of fully paid leave

following the birth of her baby, and she could go back to work part- time

without loss of her job. No wonder French women seem to be more relaxed

about motherhood compared to American women, who are part of dual- income

families, and who might only get 4-weeks maternity leave. (Raleigh)

Women account for about 20% of the students in the universities. Until

recently, they were a minority in economics, scientific, technical, and

other highly valued disciplines. Women account for 50% of the students

in business schools. (1)

Since 1981, the French ministry has supported women's entry into

nontraditional jobs. In 1987, only 37% of the participants were in technical

training programs. In 1987, women earned on average 24% less than men.

Between 1975 and 1984, Serdjenian observed the relationships between

male and females experiences in similar positions in a high-tech firm.

The study included 3500 women, of whom 350 were managers. The study

indicated that while women were working for both financial and personal

gains, they felt on the whole that their careers were more uncertain than

those of men. The women reported disliking the remarks and compliments

concerning their physical appearance and comments that concerned how

their behavior differed from men's. Their preference was to be recognized

for their abilities. The women also expressed dissatisfaction with

men's comments stressing their maternal responsibilities, interpreting it

as a method to remind them of their traditional place in the hierarchy.

Highly skilled managers in the study commented that the legislative

support for women's sick days to take care of children reinforces their

unavailability and thus becomes a career inhibitor. The study indicated

that women used two career strategies: serving as staff assistant to the

male decision-maker or pursuing a more traditional male job. The study

indicated that when women elected the same career path as men, they

rarely received the same career opportunities. The path to top management

included moving up to eight times in a career, which created obstacles

for families with two working parents. Short-term assignments were not

promoted by the firm. Women found increased burdens internally from the

firm when trying to establish their reputations as leaders. Women were

not seen spontaneously as leaders and were not given access to the

necessary information to make wise career decisions. (1)

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