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Fair Wear And Tear

    View: 
Is this my property?



We've all come across it. The tenant moves out and you are confronted with a place that you don't recognise as yours. The walls are scuffed the appliances are dirty and the laminate floor looks as if the tenants have been having salsa parties every weekend. Your pristine apartment is looking decidedly dishevelled and you get the feeling that this is not right. What can you do about it?

Starting point for action

Firstly, you of course have should have taken a deposit. If the tenancy was pre 6th April 2007 then you are likely to be holding it yourself. If not, then it will be under the provisions of the Tenancy Deposit Scheme. Either way what you need to do is go back to the inventory you prepared when the tenants moved in. This is the starting point for any action.

Quality of your paper work

Your success is going to depend on the quality of the ?paper work? prepared during ?check in? / ?check out? and in particular the inventory recording the condition of the property. You will have ideally used a pro-forma such as the FREE Inventory Form available on Property Hawk together with a selection of photos illustrating the condition of your lovely gleaming apartment. Most importantly all these should be counter signed by all the tenants to confirm that they agree with them.

How to make that judgement

Assuming you have a well prepared inventory you are now ready for the difficult bit. This is where having decided on what has changed between the ?check in? and the ?check out? you have to make an assessment of what was down to ?fair wear and tear?; and where the tenant should legitimately pay for damage.

This is where disagreements between you and your tenant are likely to a rise. Up to now they have been all very amicable anticipating that this will help them secure the return of their full deposit.

However, when you have to break it to them that having blue tack all over the walls was not really in the rental agreement & red wine stains on the carpet are not enhancing the look of your apartment, this is when things can get interesting.

The tenant is likely to insist that you can't expect the place to be in the same condition as when they moved in because of the shear fact that scuffs and marks occur during day to day occupation. Where do you stand?

Understanding fair wear & tear

This is where landlords have to apply the principle of fair wear & tear to the condition of their property

There is nothing in statute which defines ?fair wear and tear?; the concept is too wide ranging to be enshrined in law. The Association of Residential Letting Agents (ARLA) has however produced some useful guidelines for its? members on what to consider when coming to a view on it.

These are:

* The original age, quality and condition of any item at commencement of the tenancy

* The average useful lifespan to value ratio (depreciation) of the item

* The reasonable expected usage of such an item

* The number and type of occupants in the property

* The length of the tenants? occupancy

Legally a landlord should not end up, either financially or materially in a better position than he was in at the commencement of the tenancy or than he would have been at the end of the tenancy having allowed for fair wear and tear.

It follows therefore (and is an established legal tenet) that a landlord is not entitled to charge his tenants the full cost for having any part of his property, or any fixture or fitting ?put back to the condition it was at the start of the tenancy.? This would constitute betterment.

Therefore, appropriate remedies available to the landlord might range from:

* Replacement of the damaged item where it is either severely and extensively damaged beyond economic repair or, its condition makes it unusable

* Repair or cleaning

* Compensation for diminution in inherent value of the item or the shortening of its useful normal lifespan

The apportionment technique

There is a technique for taking into account fair wear and tear and also avoiding betterment and this is called apportionment. Apportionment is the process of breaking down the costs of ?fair wear and tear? into measurable chunks and thereby allowing you to assign a monetary value to items in what can appear to be a very subjective process.

It is probably best illustrated by way of some very general examples:

1. Minor damage to an item, a small to medium stain or mark on a carpet or mattress etc ? perhaps ?15 - ?35 e.g. the cost of a ?spot? clean or, this amount as the tenant's contribution to a full clean of the whole item, or as compensation for the diminution.

A small to medium size chip or mark, scratch or burn on a kitchen worktop ? perhaps ?5 - ?25. A landlord could of course decide to a purchase a new item, to have a new carpet put down or a new kitchen worktop installed if they wished, but they cannot lawfully charge the tenant for the full cost.

The costs should be apportioned and shared between the parties on the principles given above. E.g. cost of new carpet ?500 ? apportioned ?465 to landlord, ?35 to tenant.

2. In the rare circumstances where damage ( to the worktop/carpet/mattress/ item etc) is so extensive or severe so as to affect the achievable rent level/lettability or quality of the property the most appropriate remedy might be replacement and to apportion costs according to the age and useful lifespan of the item.

Below is an example of how this might be calculated.

(a) Cost of similar replacement carpet/item = ?500-00

(b) Actual age of existing carpet/item = 2 years

(c) Average useful lifespan of that type of carpet/item = 10 years

(d) Residual lifespan of carpet/item calculated as (c) less (b) = 8 years

(e) Depreciation of value rate calculated as (a) divided by (c) ?50 per year

(f) Reasonable apportionment cost to tenant calculated as (d) times (e) = ?400.00

Armed with the facts

Armed with this understanding the next time a tenant raises this issue you can clearly demonstrate why they should not get their full deposit back. Remember though; the arrival of the Tenancy Deposit Scheme means the chances are that you will not only have to justify your decision to your tenant but also prove it to an arbitrator or the courts. This is why you should always have the correct paperwork that proves what you know to be right.
Fair Wear And Tear
A lease company does not make its money from a car until it has been returned to them and sold on. To a lease company, the resale value of the car is as important as your monthly payments and interest rates ? so they want it back in good condition. As I'm sure you can imagine, there are people out there who are unwilling to care for their lease cars and every lease company has its horror stories? There is the famous case of the driver who returned a car with the engine on the back seat; another driver only returned pieces of his car in a holdall! Even without these 'drivers from hell' accidents will happen and the lease company needs to recoup the effect this damage has on the resale value. Contrary to the commonly held view that these recharges are just a way for lease companies to screw extra money form their customers, our experience is that they are generally very fair, even generous.

While it is understandable that lease companies charge for damage which devalues a car, a certain amount of wear is only to be expected on a vehicle which is a couple of years old and so you won't be charged for any wear or tear which is deemed to be fair.

In the UK, the fair wear and tear standard is set by the British Vehicle Rental and Leasing Association, and most lease companies are members and will closely follow these guidelines. The standard is available to the general public and if you weren't issued one when you collected your lease car you may be able to buy one either through your lease company, lease broker, the BVRLA or from an independent retailer. We strongly recommend that you do arm yourself with this guide and refer to it should you notice any damage or wear to your vehicle. It is also advised that you compare this to the terms of your lease, because although most companies follow it closely, many don't follow it exactly. In the past it has been the case that some are more lenient on things like dents (especially companies like Motability who supply cars to disabled drivers) but more recently the trend has seen companies being stricter with things like smoking in cars.

Although I believe the lease companies to be fair in the charges they make, it is worth noting that most of the time, the prices they charge will be based on the devaluation effect of the damage or the average cost of a bodyshop repair or replacement of parts. Sometimes it's worth just accepting the charge, for example, at the time of writing the recharge for a scuffed wing mirror is approximately ?40+vat. But to have a wing mirror repaired or replaced and repainted is most likely going to cost you ?60-?70+vat. But some areas of damage are well worth getting fixed yourself. For example, damage to a door is likely to incur a penalty of around ?175+vat which is not an unreasonable amount for covering the cost of a bodyshop repainting the door, but does the door really need repainting?

You are likely to get charged this amount even if you have chips on the door edge which are through to the metal. Touching these in before they rust with a ?5 touch-up paint may be all it takes to avoid the penalty. If the afore mentioned door has a dent, there is a possibility that your lease company will only charge you the cost of paintless dent removal, but they may charge for a bodyshop repair which is likely to be more than twice the price. So the smart thing to do is usually to have the work done yourself, this way you can ensure that you get the cheaper option. In fairness, it's not usually such a simple choice because there is rarely just one item of damage to a car, more often there will be 3-7, and of course, you will get a cheaper price from a bodyshop for doing the lot (He may even do the wing mirror into the bargain!)

But before rushing of to a bodyshop and having them respray any panel on a car that has damage, consider using smart repair services. S.M.A.R.T. stands for Small Medium Area Repair Techniques and it can be a much cheaper alternative to a bodyshop respray. It is especially useful for repairs on interiors such as scuffs on dashboards.

If the damage you have is beyond smart repair, then you should possibly look for a bodyshop to do the work. It is easy to find cheap bodyshops, the problem is that some of them are too cheap! On a number of occasions we have seen lease companies charge penalties because a repair has not been properly done (and for this reason its worth noting that you should never try and save money by having a smart repair on damage that needs a bodyshop repair, you will only end up paying twice). The best way to find a good (but cheap) bodyshop is to phone a few used car dealers and see who they use. If you think your car needs replacement parts, especially interior trim, light units etc., then consider sourcing them yourself. There are many online companies that specialize and give very good prices... shop around.
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Both Propertyhawk & Danny Argent are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Propertyhawk has sinced written about articles on various topics from Shopping, Real Estate and Insurance for Business. a site aimed directly at UK Landlords. The site incorporates free property management software that enables landlords to track all their financial data r. Propertyhawk's top article generates over 9900 views. to your Favourites.

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Attaching Deck To House
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