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Food Service Management Careers

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Employment growth in the food service industry will be spurred by increases in population, household income, and leisure time that will allow people to more often dine out and take vacations. In addition, the large number of two-income households will lead more families to opt for the convenience of dining out.



Chefs, cooks, and food preparation workers prepare, season, and cook a wide range of foods - from soups, snacks, and salads to entrees, side dishes, and desserts - in a variety of restaurants and other food services establishments. Chefs and cooks create recipes and prepare meals, while food preparation workers peel and cut vegetables, trim meat, prepare poultry, and perform other duties such as keeping work areas clean and monitoring temperatures of ovens and stovetops.

Chefs and head cooks also are responsible for directing the work of other kitchen workers, estimating food requirements, and ordering food supplies.

Executive chefs and head cooks coordinate the work of the kitchen staff and direct the preparation of meals. Chefs tend to be more highly skilled and better trained than cooks.

The specific responsibilities of most cooks are determined by a number of factors, including the type of restaurant in which they work.

Most fast-food or short-order cooks and food preparation workers require little education or training; most skills are learned on the job. Training generally starts with basic sanitation and workplace safety subjects and continues with instruction on food handling, preparation, and cooking procedures.

Large corporations in the food services and hospitality industries also offer paid internships and summer jobs to those just starting out in the field. Internships provide valuable experience and can lead to placement in more formal chef training programs.

Some chefs and cooks may start their training in high school or post-high school vocational programs. Others may receive formal training through independent cooking schools, professional culinary institutes, or 2 or 4 year college degree programs in hospitality or culinary arts. In addition, some large hotels and restaurants operate their own training and job-placement programs for chefs and cooks. People who have had courses in commercial food preparation may start in a cook or chef job without spending a lot of time in lower-skilled kitchen jobs.

Important characteristics for chefs, cooks, and food preparation workers include working well as part of a team, having a keen sense of taste and smell, and working efficiently to turn out meals rapidly. Personal cleanliness is essential because most States require health certificates indicating that workers are free from communicable diseases. Knowledge of a foreign language can be an asset because it may improve communication with other restaurant staff, vendors, and the restaurant's clientele.

Workers who perform tasks similar to those of chefs, cooks, and food preparation workers include food processing occupations, such as butchers and meat cutters, and bakers. Others who work closely with these workers include food service managers and food and beverage serving and related workers.

Waiters and waitresses, the largest group of these workers, take customers? orders, serve food and beverages, prepare itemized checks, and sometimes accept payment. In coffee shops serving routine, straightforward fare, such as salads, soups, and sandwiches, servers are expected to provide fast, efficient, and courteous service. In fine dining restaurants, where more complicated meals are prepared and often served over several courses, waiters and waitresses provide more formal service emphasizing personal, attentive treatment and a more leisurely pace.

Bartenders fill drink orders either taken directly from patrons at the bar or through waiters and waitresses who place drink orders for dining room customers. They prepare mixed drinks, serve bottled or draught beer, and pour wine or other beverages. Bartenders must know a wide range of drink recipes and be able to mix drinks accurately, quickly, and without waste. Bartenders should be friendly and enjoy talking with customers.

Hosts and hostesses welcome guests and maintain reservation or waiting lists. They may direct patrons to coatrooms, restrooms, or to a place to wait until their table is ready.

Dining room and cafeteria attendants and bartender helpers assist waiters, waitresses, and bartenders by cleaning tables, removing dirty dishes, and keeping serving areas stocked with supplies.

Counter attendants take orders and serve food in cafeterias, coffee shops, and carryout eateries.

Food processing occupations include many different types of workers who process raw food products into the finished goods sold by grocers or wholesalers, restaurants, or institutional food services.

Butchers as well as meat, poultry, and fish cutters and trimmers are employed at different stages in the process by which animal carcasses are converted into manageable pieces of meat, known as boxed meat, that are suitable for sale to wholesalers and retailers.

In animal slaughtering and processing plants, slaughterers and meatpackers slaughter cattle, hogs, goats, and sheep and cut the carcasses into large wholesale cuts, such as rounds, loins, ribs, and chucks, to facilitate the handling, distribution, and marketing of meat.

Bakers mix and bake ingredients in accordance with recipes to produce varying quantities of breads, pastries, and other baked goods.

Other food processing workers - such as food batchmakers; food and tobacco roasting, baking, and drying machine operators and tenders; and food cooking machine operators and tenders - typically work in production areas that are specially designed for food preservation or processing.

With the extent of growth in the industry of food service, managers are going to be in high demand. Management positions in the food service industry are diverse. Succeeding in the industry takes drive, ambition, and the desire to please people as the food service industry is about customer service. It also requires a lot of energy, an outgoing personality, and the ability to be comfortable working with a variety of people from a variety of backgrounds. You also need to be a risk taker and have the ability to solve problems quickly.

The college degree gives the foundation on which to build the management career. And, if your course work included financial and management classes it's even better. Your degree will enable you to start as an assistant manager instead of an hourly employee.

Employers will be looking for evidence that you are interested in the field and understand its demands; experience is your evidence. Ideally, you've served an internship or apprenticeship for a food service employer, but summer and part-time jobs as a waiter, hostess, or cafeteria worker will also show employers that you understand the industry.
Food Service Management Careers
The food service industry generally encompasses the places, institutions, and companies responsible for any meal eaten away from home. This industry includes restaurants, school and hospital cafeterias, catering operations, and many other formats. Major foodservice providers include Compass Group, Sodexho, Aramark, and the Crown Group.

The companies that supply foodservice operators are called foodservice distributors. Foodservice hard goods like ovens and refrigerators are often sold by large buying groups.

Some companies manufacture products in both consumer and foodservice versions. The consumer version usually comes in individual-sized packages with elaborate label design for retail sale. The foodservice version is packaged in a much larger industrial size and often lacks the colorful label designs of the consumer version.

Catering is the business of providing food service at a remote site. A mobile caterer serves food directly from a vehicle or cart designed for the purpose. Mobile catering is common at outdoor events (such as concerts), workplaces, and downtown business districts.

An event caterer serves food with wait staff at dining tables or sets up a self-serve buffet. The food may be prepared on site or shipped in but often some combination depending on the menu and facilities at the site. The event caterer staff is responsible not only for preparing the food but also setting up the dining area and waiting tables. This service is typically provided at banquets, conventions, and weddings. Any event where all the attendees are provided with food and drinks or sometimes only hors d'oeuvres is often called a catered event.

A catering company or specialist is expected to know not just food preparation, but how to make it attractive. A wedding requires working with the entire theme or color scheme of the wedding.

Much catering is sold on a per-person basis, where adding additional people is a flat price per person. Keeping the cost of the food and supplies below this is required to make a profit on the catering.

Industrial catering includes providing food for airline passengers, schools, prisons and other institutional settings. It can include contract management of client foodservice facilities. Airlines often have divisions or hire third parties to provide food for passengers. Food on airlines has dropped in frequency of flights it's offered on. Today a drink and snack item are common on shorter flights. Airline food is often seen as bad by the people who eat it.

A waiter is a male who "waits" on tables, often at a restaurant or a bar. A female who "waits" on tables is often called a waitress. The gender-neutral server and collective waitstaff can also be used.

Waiting tables is one of the most common occupations in the U.S. The Bureau of Labor Statistics estimates that, as of May 2005, there are over 2.2 million persons employed as waiters and waitresses in the U.S.

Waiters' duties include preparing tables for a meal, taking customers' orders and serving drinks and food in a restaurant. Depending on the restaurant, other less common duties may be required, such as singing birthday songs to customers who are celebrating a birthday. A theme restaurant may even require waiters to dance (e.g. Joe's Crab Shack). There are now event caterers that outsource waiter/s/esess to events and specific functions.

"Silver Service" waiters are specially trained to serve at banquets or high-end restaurants. They follow specific rules of service and it is a skilled job. They generally wear black and white with a long, white apron (extending from the waist to ankle).

The head waiter or waitress is in charge of the staff of waiters and/or waitresses, and is also responsible for assigning seating. This person can also be referred to as the maitre d'hotel. Some restaurants employ busboys or busgirls to assist the waiters and/or waitresses.

In the United States and some other Western countries, it is customary to tip a waiter or waitress after a meal. In the U.S., waiters and waitresses, like other "tipped" employees, can be paid a lower minimum wage than other occupations. For example, waiters and waitresses in Georgia are generally paid around $2.13 an hour.

In contrast, waiters and waitresses in many East Asian countries refuse tips, which are sometimes even considered an insult. Many cultures in the region believe that leaving a tip implies that the waiter or waitress is not being paid enough by his or her employer.

A cocktail waitress is a type of server who specializes in bringing drinks to patrons of bars, casinos, comedy clubs, live music venues and other drinking establishments. Casinos traditionally dress their cocktail waitresses in fancy outfits with very short skirts, while less flashy establishments require waitstaff attire. A tip of $1/drink is customary.

A bartender serves beverages behind a bar in a bar, pub, tavern, or similar establishment. This usually includes alcoholic beverages of some kind, such as beer (both draft and bottled), wine, and/or cocktails, as well as soft drinks or other non-alcoholic beverages.

In addition to their core beverage-serving responsibility, bartenders also:

-take payment from customers (and sometimes the waiters or waitresses);

-maintain the liquor, garnishes, glassware, and other supplies or inventory for the bar (though some establishments have barbacks which help with these duties);

-serve food to customers sitting at the bar.

-In establishments where cocktails are served, bartenders are expected to be able to properly mix hundreds to thousands of different drinks.

A cook is a person employed to prepare food for consumption, whether in a restaurant or institution, for a caterer or in domestic service. A fully qualified, experienced cook is sometimes referred to as a chef (French 'chief'), although within the professional kitchen, the term chef is reserved only for the executive chef or chef de cuisine (French 'kitchen chief', i.e. kitchen master). A short order cook is a cook who prepares fast, easily-assembled meals to order, often working in a diner or cafe.

Cooks may learn their trade through apprenticeship, particularly in smaller establishments and staffed households, often starting as a kitchen boy, but that lowest rank, as the name indicates traditionally filled by minors, doesn't have to lead to a cook's career. The top restaurants nowadays hire from the graduates of professional cooking courses at culinary schools; these almost always involve some form of apprenticeship as well. In general, most restaurants have a hierarchy of cooking staff.
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Josh Stone has sinced written about articles on various topics from Food And Drink, Social Issues and Cooking Tips. Freelance writer for over eleven years.
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