Why? Because the would-be "netpreneur" has access to way more training than ever before. It's possible to get up to speed very quickly on what is needed to get started online. This, in turn, means that people quickly recognize what offers true value and what does not. They see so many sales letters that they become, to a certain degree, immune to the typical hype. They're willing to spend - but they want value for money. They want to be treated like intelligent and discerning adults.
So here's a message to all 'gurus' (and aspiring gurus) who are keen to get their share of the dollars waiting to be sent flying their way via cyberspace.
1) What does it take to make people want to buy "you" rather than some other internet marketer?
2) What might make people want to unsubscribe from your list?
3) And what pushes them into asking for a refund?
What Makes People Want to Buy?
- They buy if they can see that a product will give them new knowledge and understanding.
- They buy if the purchase will speed up business growth.
- They buy if a product will automate a task that eats into their time. (People quickly learn to spend their time on marketing and product creation, rather than repetitive tasks.)
Tip: Once newbies have been exposed to a few sales pages, it's not long before they learn to look beyond the sales hype. They study a sales letter carefully to work out what the product will "really" offer them. (Do they need this? Or will it duplicate something else they own?)
They also learn to look for value for money. Some higher-priced products are worth every cent. Some cheaper products add very little to what they already know.
(Note: Savvy internet marketers already realize that if they put together online interviews offering truly valuable information, they are far more likely to attract and keep new customers. A quick example: Jane Smith listens to a one-hour audio interview on search engine optimization and traffic. She finds out some really useful information she has not so far heard anywhere else. She decides that this guy knows what he's talking about and shells out a couple of hundred dollars for his products.)
What Makes People Want to Unsubscribe from a List?
- Getting four identical emails trying to sell them the same product, because the sender hasn't figured out how to move them from one list to another after they buy.
- Getting a 'canned' email sounding full of excitement about a new product or service - which turns out to be a duplicate of the email they get from six other marketers who are affiliates for the same product.
- Getting email from a product creator about anything under the sun because you bought XXX product from them. If your customers sign up for a newsletter, they expect mailings.
What Makes People Want to Ask for a Refund?
In the past, buyers tended to shrug and write off a bad purchase. But increasingly, people are prepared to stand up for their rights. If they feel they have not received value for money, they will ask for a refund.
So what makes them decide to ask for their money back?
- Software that doesn't work as it is supposed to.
- Physical products (CDs, DVDs) that don't work on their systems.
- An e-book that is full of content easily found in an hour's net-surfing.
- An e-book that has skimped on content or that has been poorly written.
- An e-book that not only skimps on content but is full of links to up-sells to get the 'really valuable' information, or is full of affiliate links.
The last case, an e-book full of affiliate links or links to an up-sell...is something you should be giving away free as part of your viral marketing campaign. Charge for it and you risk your reputation for being a source of quality information.
Other things that bite into your customer's valuable time.
- MP3's that are streamed from a website rather than being downloadable.
- e-books that are in ".exe" format only, so the customer can't print them out in one 'hit' (and can't access them on a Mac computer).
Give your clients anything that they can listen to or read away from the computer. Most of them spend enough hours a day at the keyboard already. They'd rather load an audio interview into their MP3 players and listen while they go for a walk or relax in the sun. They'd prefer to print out an e-book and read it or mark it up while sitting in an easy chair.
Please, please don't tether them to the computer!
And finally, about those "name squeeze" pages. People are very quickly getting tired of having to give up their email addresses just to get to a sales page. Do you want them to buy or not? These days, unless there's a huge buzz around the Net and they want to see what it's all about, prospective customers are just as likely to click the 'back' button on their browser, or close the window and leave.
After all, there's always another internet marketer waiting to sell them a product. Probably one very similar to yours. Marketers who respect their client's time and intelligence are the ones who will get their loyalty - and their cash.
Get Out My Business
Blogging has become an incredible online marketing tool for businesses of all sizes. A business can save thousands of dollars in paid advertising expenses while gaining valuable exposure and traffic. Blogs are a user-friendly, customizable and flexible medium for effective positioning of your products in the market. Businesses using blogs to promote their business have a definite edge over their competitors and are seeing a number of advantages. To get that advantage, however, they do require careful planning and effective marketing.
Blog postings are appearing in search engine results faster than other website content. Post submitted through blogging tools like Blogger and WordPress are being fast tracked to search engine results. This means more backlinks for your business website and quicker, more up to date search engine placement for your business' marketing message.
Blogs support and even encourage word of mouth viral marketing. According to a recent survey, there are currently 90 million blogs with 80,000 more being added each day and 30 percent of internet users are blog readers. The very nature of the blogging space with sites such as Technorati and Digg, quickly spread blog posts to the widest audience. Posts that become popular can quickly spread across hundreds or thousands of other blogs and social interaction sites.
Customer awareness and loyalty are enhanced. Having a open dialogue with your customers creates trust and loyalty among them. The ability to respond, almost in real time, to customer questions and comments makes them all the more willing to try your products and services.
Feedback can be instantaneous. Businesses can use blogs and their related comments for product research and to solicit reviews. This rapid feedback mechanism could allow a business to make product decisions based on almost real time observations of their customers? thinking and behavioral patterns.
Businesses can gain a halo-effect because the 'blogosphere' has the reputation of being a place for reasonable, friendly, helpful and most importantly, personal interactions. Businesses that can embrace the culture of the environment can help assign the same characteristics to their products and services.
Notwithstanding the benefits, like any other business website, it is important that the content be well planned and thought out. Even with the informal nature of many blogs, it is important to remember that they still reflect on the business' image, positively or negatively. The blog should reflect the values and objectives of the business as well as be reflective of the overall marketing efforts of the business.
Blogging is relatively straightforward, but to be done correctly does take effort and learning. There are several blogs dedicated to teaching people the do's and don'ts of blogging. Be aware that blogs may have themes or be community based so make sure you aware of these before putting your business name out there. The easiest way, of course, to become familiar with the tone of the blog or social community is to spend time reading posts.
Like any website there are a number of things to keep in mind. Testing, testing and testing are important to make sure the blog meets business objectives. The tone of blogs may be more subtle to detect than standard websites, requiring frequent tweaks to get it right.
Be prepared in advance for a much higher level of content posting than normal with a more static website. Blogs, to be effective, need regular, even daily, infusions of fresh content to stay relevant and keep visitors' attention.
As with a standard website, be aware of legal issues, disclaimers, notifications, copyright issues or other issues relevant to the business. The informal nature of blogs, as well as the higher volume of updates can create compliance issues if not carefully monitored.
Finally, once a business decides to invest in blogging, there are great ways to spread the word about the new blog. To get the best marketing results, it is essential to actively promote your business blogs through blog search sites and directories. Promotion and submissions should be consistent with your products, services or the theme of the blog to be most effective. Adding exclusive or member's only information can also increase the likelihood that casual browsers will invest the time to follow the business' postings.
Promotion of the blog can be almost automatic be creating and promoting Really Simple Syndication (RSS) feeds in conjunction with the blogs. Individuals and other, related, websites can view and display blog postings directly from their own websites or personal news readers. This allows the blog poster to essentially push posts to reader's desktops instead of relying on them to visit the originating blog site.
Since search engine placement is essential for traffic volume the blog should make effective use of keyword phrases. Blogs are by definition very content heavy website, which afford amble opportunity to generate keyword rich copy. Keywords should be selected to ensure that relevant traffic is directed to the business blog.
In summary, a blog is a great way to promote a business. A number of advantages can be gained as long as the business plans well and takes the steps to properly promote its new blog.
Aubrey Jones is President and founder of Riverbank Consulting, Inc. Through Webs 4 Small Business he is able to bring SEO and other internet services to Small Business owners. He has been in the technology and internet industry for over 10 years building and managing large commercial internet services.
Both Brandon Norris & Aubrey Jones are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Brandon Norris has sinced written about articles on various topics from Multi Level Marketing, Affiliate Programs. Brandon Norris is an Internet Marketer who has harnessed the power of the internet to promote his MLM business on auto-pilot for maximum profits. Discover the incredible money-making power of the internet for FREE by visiting.... Brandon Norris's top article generates over 9900 views. to your Favourites.
Aubrey Jones has sinced written about articles on various topics from Computers and The Internet, The Internet and Internet Marketing. Get help starting or managing your busniess blog by visiting Webs 4 Small Business at or Riverbank Consulting at. Aubrey Jones's top article generates over 27100 views. to your Favourites.
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