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High Performance Team Building

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In conducting team building training and management skills training all over the world since 1995, I've discovered there are nine essential ingredients that consistently crop up in creating high performance teams. Listed below are the top nine beginning with communication.



High Performance Teams: 9 Things a Leader Can Do To Energize and Motivate Employees To Extraordinary Performance:

1) Communication: Open, honest communication between team members and the team leader about an organization's vision and clearly defined goals. Not to mention a team leader needs training in people skills and how to manage people effectively. Most team leaders are promoted based on their "hard skills" or technical skills, but it doesn't mean they can create high performance teams. They must become effective at communicating, listening and resolving conflict. And everyone on the team needs training in conflict resolution and how to be an effective communicator. Each team member has been raised differently from childhood in terms of what's acceptable communication. So training helps to keep the team leader and team members on the same page. The key is in becoming tactfully direct.

2) High performance teams possess purpose and direction. They have clearly defined goals, objectives and responsibilities. When I go into an organization and conduct team building training, team leaders tell me all the time how important it is for teams to understand their roles, expectations, and responsibilities. Team members want to know what specific goals and objectives they're being evaluated on. Make sure the performance objectives are measurable, quantifiable, and in writing for accountability. Have goals and objectives for the team as a whole as well as for each team member and include everyone on these goals. For example, if team members are in sales, a goal states in writing that each of them are to develop ten new accounts representing gross sales of at least $20,000 by December 31 of this year.

3) A key component to high performance teams is active participation, accountability and sense of ownership on the team leader's end as well as from the team members. Being a more powerful leader means being an involved leader. Participation and ownership also sets a precedent for what's expected of each team player ? teamwork. One contributor to low team morale is when one or two team members hide out in the success of the rest of the team. Everyone else is doing the work. I guarantee you this is not going unnoticed. Hold everyone to the same high standards. Start taking progressive disciplinary action if a team member is not doing his or her job. If you don't take progressive disciplinary action you'll lose credibility as a team leader who enables poor performance.

Effective Team Leaders Are Listeners

4) Trust between team members and the team leader. Effective team leaders are listeners. They solicit feedback truly be productive if there isn't trust between the team members and the team leader. Always do and listen to employees' suggestions and concerns. It's difficult for a team to be productive if there isn't trust between the team members and team leader. Always do what you say you are going to do. That one thing you promise your team that you can't deliver on will be the one thing they remember. Many employees don't quit their jobs. They quit their team leaders and managers.

5) Strong, effective leadership filtering down is essential to effective team building and creating high performance teams. A team leader must possess the ability to coach. Having a "coach mentality" and helping team members to grow, develop and mature is a necessary skill. It's part of your job! Don't do everything for your team members otherwise they never learn to do things themselves. Even if you're thinking, "Well, if I want it done right I might as well do it myself." Look at the word "team leader." You are there to lead.

6) Proper resources, funding and training necessary to get the job done. Do you have the right people for the job? Your people are your most important resource. Have they been properly trained? Do they have the right equipment to do the job effectively? Training is an important part of team building and leadership. Employees tell me all the time they want additional training to sharpen their skills. They want to be given essential tools that will develop their skill set. It makes them feel valued and important. As if their organization is willing to invest in them for the long term.

7) High performance teams believe in equality and a shared vision, shared sense of purpose. Everyone has a sense of inclusion. Everyone treats each other equally, fairly and objectively. The whole team is included in goals and even social events.

8) Respect. The team leader has respect for the team. This boosts the confidence of the team members. They have respect for each other which leads to increased morale, productivity and a high performing team.

9) Willingness to share job knowledge, skills, and ideas. The team leader is the role model. If you're willing to share knowledge and ideas, you're training your team to do the same. Better yet, include "willingness to share job knowledge, skills and ideas" in team members' performance reviews. If they know they're being evaluated on these factors, they're more likely to perform.

Another ingredient central to creating high performance teams: it's imperative that both the team leader and the team have a positive attitude. As one group of team leaders told me, "A key element of any successful team is no bad attitudes allowed!"
High Performance Team Building
Although the frontier in business excellence begins with personal disciplines, and the systems that support them, it must eventually move to the issues of how to get things done in concert with others. It is in the hands of another that your "way" is put to the ultimate test.

You've probably been down the road of teams and team issues before in your line of work. If not professionally, my guess is that at sometime you were on a softball team, football team, chess team, or debate team. Some type of team has probably been in everyone's experience. Leadership, communication, managing expectations, and plan execution are all aspects of high performance teams on which you'll find a plethora of articles, books, and seminars.

As in all things, though, Jesus is our primary example.

But Jesus answered them, "My Father has been working until now, and I have been working." Therefore the Jews sought all the more to kill Him, because He not only broke the Sabbath, but also said that God was His Father, making Him equal with God. Then Jesus answered and said to them, "Most assuredly, I say to you, the Son can do nothing of Himself, but what He sees the Father do; for whatever He does, the Son also does in like manner. For the Father loves the Son, and shows Him all things that He Himself does; and He will show Him greater works than these, that you may marvel" (John 5:17-20).

For those who want to run their business (and lives) God's way, these verses are critical.

Jesus, the Father and the Holy Spirit are the epitome of a high performance team. Better than any Super Bowl team, any Fortune 500 management team, any World Series team, any Navy SEAL team, or any other configuration one can imagine, only in the Trinity do we get to see and relate to the ways in which God prescribes a team should function.

If you're ready to develop teams God's way, here are three basics that can help:

1. Clearly stated, measurable objectives

The first place to look if things aren't going so well with your team is at its purpose. Ask the individuals on the team in question to write down their answers to the following question: What is the purpose of our team? Without discussion, go around the room and have them read their answers. Often the team's mission changes and modifies while in progress and without everyone being informed. Adaptability is key to surviving the changes that always come. However, most teams don't deal well with change because they never started off with a mutual understanding of where the "end zone" was and how they'd know if they got there. Objectives have to be clear, written and measurable and regularly reviewed by all involved.

2. Clear team roles

In an age of management systems that put high emphasis on equality, it may be easy to overlook the fact that not all hierarchy is bad. In fact, historically, properly placed levels of expertise and responsibility have allowed for some of the greatest periods of progress and efficiency. Teams are simply small businesses. They need clarity about who's in charge, how to resolve conflict and to whom to look when assumptions prove inaccurate. As Dennis Peacocke says about the need for leadership and authority, "Anything without a head is dead. And anything with more than one head is a freak!" In the Trinity, it is clear that the Father is in charge. Note that each position of the Trinity is mutually exclusive while being simultaneously totally integrated. Here is our model! Because of fear, we tend to default to one of the extremes. One extreme is when we throw off "titles" and expect everyone to just intuitively do everything...hiding behind organizational indefinites. The sports analogy for this would be a phenomenon in little league soccer called "swarm ball." Swarm ball is when no matter where your position is, you just can't resist the urge to gravitate to the ball. It may be humorous for the eight year olds, but for us, it's just sin. The other extreme is when we hasten to the letter of the job-description law selfishly touting phrases like, "that's not my responsibility." Both are obviously disastrous. Can you see this is just the story of the prodigal son and his slavish brother all over again? Solid team roles include clear, actionable tasks as well as cultivated heart attitudes that keep "sons" from acting like "slaves."

3. Commissioning

Ad hoc teams can be a great source of spontaneous energy and effort. But when push comes to shove and shove lasts a long time (see current economic environment), most employees tend to default to what they are going to be held accountable for. It is more important than ever to officially recognize who's responsible for what. Those with responsibility need to be commissioned to the work at hand. The same goes for teams. It clears the way for them to focus, act with authority and manage their responsibilities with excellence. Without commissioning a team, they become prime candidates for conflict and redundancy. If you are in charge, then it is your job to commission. If you are not in charge it is your job to serve your company by politely refusing to "dive in" without being commissioned. If God took time from his continuous business to commission, so should we. Matthew 17:5 states: "While he was still speaking, a bright cloud enveloped them, and a voice from the cloud said, 'This is my Son, whom I love; with him I am well pleased. Listen to him!'"

Find out where your teams are. Need a place to start? Start with the basics. Start with Clear Objectives, Clear Roles, and Commissioning and you'll be on your way to building godly systems that serve working relationships.

This article provided by -- The Online Network for Christians in Business. Your source for news, articles, and commentary from a biblical perspective.
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Both Colleen Kettenhofen & Eric Beck are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Colleen Kettenhofen has sinced written about articles on various topics from Fitness, Difficult people and Leadership. Colleen Kettenhofen is a professional speaker and author who has presented in 47 states and six countries. She is co-author of "The Masters of Success," featured on NBC's Today Show. Popular topics: leadership, management skills, difficult people, public. Colleen Kettenhofen's top article generates over 90500 views. to your Favourites.

Eric Beck has sinced written about articles on various topics from Team Building. . Eric Beck's top article generates over 720 views. to your Favourites.
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