The key IT marketing question to ask your clients is “Do you know anyone else who could benefit from our services?” Write it down on your hand. Write it down on your PDA. Look at it every morning before you talk to clients. Get very, very used to asking that question. “Do you know anyone else in your circle of friends, family members, business associates, colleagues, vendors who could benefit from our services?”
IT Marketing: Teach Your Clients How to Recognize Potential Referrals
You need to train your good clients to recognize the telltale signs of someone needing your services. For instance, they are on the phone and hear them complaining about their slow computers. Or they can't email back because their system is down again. Those are golden leads for you. You need to let your client know that you would sincerely appreciate the referrals.
Create a Client Survey
Another way to get referrals is by surveying your customers at least once a year. While doing so, you can ask them to list some people they know that might be interested in your services.
You can also do something a little more regularly like a statement stuffer. A statement stuffer is a card or flier you put in with your invoices. This card talks about how you appreciate referrals and what kinds of businesses you work with and that they should keep you in mind.
Referral Rewards
If you want to kind of grease the skids and get even more of this going, think about starting a formal referral program. Let them know that you will reward them for referrals that turn into customers. Some rewards could be:
o $100 credit on their account
o $100 gift check
o $100 to the charity of their choice
Rewarding clients for helping you with your IT marketing is a great way to get referrals. The key thing is, ask for referrals and ask for them often.
The Bottom Line on IT Marketing
One of the best forms of relationship IT marketing is asking your current clients for referrals to other businesses that can use your services.
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How To Ask For Referrals
Opportunities to generate postive word-of-mouth referrals about you and your business are everywhere. Included, are times of the year where you can use word-of-mouth about you and your services to influence your business positively. Referral marketing and generating more referrals begins to take shape when you incorporate new ideas as a means of serving your clients, and also a method to generate referrals.
Here are five great events to plan (any time of the year), that can help you with your referral marketing efforts and help you generate more lasting impressions that translate into referrals.
1. Las Vegas Casino Night
Having a holiday Vegas Casino night is a fun, exciting way to thank your clients and employees at the end of the year. You can rent a luxury hall and hire a casino company to come set up games such as roulette, poker, blackjack and money wheels. It is always best to do this as a fund-raising event, with the proceeds going to a local charity. Serve a world class buffet and drinks, and your holiday party is sure to be the talk of the town for weeks.
2. Indoor Sports Holiday Party
Invite your clients and employees to an indoor sports holiday party where they can wear comfortable clothes and really relax. Have a miniature indoor three-hole golf course set up, a golf simulator, a pool table, an air hockey table and electronic darts where everyone can get to know each other and have a great, informal time. Play holiday music, serve comfort foods such as meatballs and submarine sandwiches and an assortment of drinks. Many a local sports complex in your area-or even your 'higher-end' bowling alley-can accommodate this.
3. Holiday Boat Cruise
Rent a yacht for the afternoon or evening and invite all your clients aboard for the elegant time of their life. Have the yacht take a scenic cruise of the local area so you clients can enjoy a pleasurable neighborhood boat ride. Serve a gourmet buffet that includes seafood along with top shelf liquor and champagne. Include nautical holiday decorations throughout the yacht and have a low-key band with dancing for the ultimate water excursion your clients are sure to remember.
4. Holiday Marathon
Give your clients a run for their money at the holidays - literally. Have a walk or run for charity and offer to sponsor each of your clients and base the length of your event on the fitness level of the majority attending. Offer holiday themed prizes for all the runners. Have the walk or run end at an eclectic restaurant where everyone can remain casual and dine on healthy foods, exotic bottled water and light spirits with holiday decorations and music in the background. You will not only show appreciation for your clients but donate to a worthy cause during the holiday season. Here is a list to find marathons in your area.
5. Holiday Wine Tasting
Local vineyards and liquor stores are happy to assist you with selecting a variety of fine vintages to serve for a holiday wine tasting party. Serve top shelf red, white and rose wine as well as different champagnes for your clients to sample with a professional wine representative. Include grapes, imported cheese and crackers during the sampling. After the wine tasting, serve steaks, fish and pasta for dinner. End the evening with dessert wine and an irresistible cart of sweet treats that leave everyone talking about your party for weeks.
Both Joshua Feinberg & Daryl Logullo are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Daryl Logullo has sinced written about articles on various topics from Sales and Negotiation, Penny Stocks and Network Marketing. Daryl Logullo is the Founder of Strategic Impact! and MaximumReferrals.com. He concentrates on referral building strategies for today's professional. Get a FREE Sample Client Referral Letter ($199 value), instantly delivered to you at. Daryl Logullo's top article generates over 1600 views. to your Favourites.
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