Do any of these sound familiar? Every day people add more tasks onto their ?To Do? lists. Then they find that the day (or week, or month, or year) has slipped by, and they haven't gotten it all accomplished.
The results?
1. Feeling overwhelmed or out of control
2. Build-up of stress and anxiety
3. Procrastination because of too much to do
4. Lack of advancement or promotion
Delegating is one of the action options that we stress in our time management training seminars because, in the rush of day-to-day activities, it is a tool that is often overlooked.
There have been many articles in the news recently about the exorbitant pay of some CEOs. Why might some of these CEOs be earning ten times to fifty times more than the average business employee does? Is it that they spend ten to fifty times more hours at their job than that average employee? Of course not. Everyone is using the same 24-hour day.
What are they doing that is different? For starters, if one looked at their ?To Do? lists, you wouldn't see them involved in the minute details of their business operations. Their job is to look at the big picture, figure out how it can be done, and then those steps are delegated. They have to rely on others who have been trained in specific areas of the operation.
Not everyone is in circumstances that enable them to afford multiple assistants. However there are still ways to can learn to let go of some things. Consider the resources you might have at hand:
1. Office assistant.--Many times they are only given the most mundane tasks, and the result is that they are not challenged. Give them a chance to grow in experience.
2. Spouse/children--Let all share in the home chores. It teaches responsibility and will produce more ?together? time. Self-employed people can also hire their children to assist with routine office work.
3. Outsourcing--If in-house staff isn't available, explore hiring experts, such as bookkeepers and web designers, to help. For clerical assistance, look into an area high school or community college for student interns.
Just as the major CEOs do, look at the big picture in your business and in your personal life. Train yourself to explore more options. What are your goals? What are the important tasks that will help you to achieve those goals? In deciding if your can delegate a task or project, ask yourself:
Why am I doing this?
Is there someone else capable of helping?
Is there someone I can train to do this?
Once you have identified the tasks and projects that could be reassigned, use these guidelines:
1. Be explicit about what it is you want done
2. Check to be sure they've understood
3. Set a completion date and get their agreement
4. Hand over the authority that goes with the responsibility
5. Identify benefits for the person doing the task
6. Be available to handle questions but don't check up too many times
When time is taken out to get organized, that time spent is gained back within days, and then you are working ahead, using effective time management techniques. Delegating is one aspect of getting organized. It may take a little time to train someone to do an activity the way you want it done, but then you no longer are handling that work in the weeks and months ahead. It is worth the small amount of time to train and to delegate. Don't procrastinate in taking the next steps.
If You Want Something Done
One of the frustrations that every representative of merchant services has is when they spend a great deal of time and effort into providing the best solution and best competitive prices for a merchant, especially when it relates to their credit card processing, and then an unbelievable thing happens.
The merchant is pleased that you can save them hundreds or thousands of dollars depending on their situation. They are pleased with your offering, but they are afraid of or reluctanct to change. So what do they do? They GO BACK to their present processor and ask them to match what you have offered.
Now that doesn't seem so bad from the merchants view point. But let's evaluate it a little. If your present processor really wanted to save you money, don't you think they would have charged you less ALREADY and saved you the hundreds or thousands of dollars that your new rep and merchant services can and will do for you? If they are making a huge profit off you now, and cut back JUST TO KEEP YOU, what will stop them from raising the prices again exhorbitantly down the line, when interchange goes up?
I'm aware of a company that could have saved some $30,000 in three years, but stayed with their present processor, AFTER THEY PROMISED THE SAME RATES. Now i know those rates won't stay there if they do roll back their rates. What a frustrating thing, when you really care about your future clients and present customers. Evidently the present processor wasn't too keen on caring about whether they took advantage or not.
I would recommend that if you are serious about having your present situation evaluated, then be very careful about staying with your present processor, if you find out that they have grossly overcharged you, ...because they can.
There really are reps and merchant service companies that do have you in mind when they want to help you and even though they are in business too to make a profit, they don't believe in ripping you off.
Just my word of caution for today, and to share why we reps sometimes get frustrated but can't really show it.
Both Denise Landers & Paul Donihue are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Denise Landers has sinced written about articles on various topics from Time Management Skills, Home and Home Management. Denise Landers shows companies, institutions, and individuals how to increase productivity, achieve goals, and balance work and life through
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