Kiosks attract customers. They convey a message to the target audience. And of course, they facilitate certain tasks to enhance customer satisfaction, which in turn promotes the image of the business. However, one needs to be careful here ? the lure of advanced technology that supports sophisticated kiosk solutions should not overwhelm the minds of customers and deviate them from the business message.



Using the latest technological advancements, the retail industry can strengthen the bond with their customers. Kiosks can help build a more personalised relationship with customers and help obtain important feedback that you can use for the benefit of your business.

According to researches and surveys, adding kiosks and self-help terminals at departmental stores, grocery stores, convenience stores, and other strategic locations help increase returns to investments by an average of 7 percent. The areas where adding kiosks as points of sale affect most are:

?Reducing employee headcount ? your customers help themselves

?Revenue ? increases, particularly, at off-site locations

?Market base ? Increases as old customers bring in new ones easily

?Costs ? Significantly reduced, especially for inventory overhead and warehousing

?Customer satisfaction ? increased and this increases sales

?Brand promotion ? comes free with all the above because a well-designed kiosk talks of vision and style and creates a positive image about the product and the company.

The integration of IBM kiosk solution with the Rittal kiosk systems has led to the emergence of a unique blending of technology, business solution, marketing orientation, and smartness that was never seen before in the industry. Rittal, in association with IBM, has developed innovative retail stores that bring the points of sale to the customer. This special retail stores look like simple screens but offer fully functional kiosk units. These feature significant benefits for the customer, a flexible platform with dynamic interactive operation, and a broad spectrum of applications. It is easy, fast, and inexpensive to install these units and the processor, the flat touch screen, the magnetic strip reader, and the scanner come in a compactly combined package. Despite the complicated coordination among technologies, it is easy to maintain and administer these stores.

Rittal provides both standardised and customised solutions for kiosks and self-service terminals. It has over 30 years of experience in the field of kiosks solutions and has made its name in the global IT enabled industry. For more details on successful kiosk solutions for retailers, Call us today at 01709-704046 or fill our online enquiry forms at www.kiosks-uk.com.