There are many things in life that we have a tendency to take for granted. Often we don't think about these things or areas of our life until something goes wrong. An example that illustrates this point could be the taking of one's health for granted. Specifically, we could be eating anything that we wanted. Then one day we experience and extreme ache in one of our teeth. It is when this pain is experienced that we realize that perhaps we have neglected oral hygiene or have eaten something that was not beneficial to prevent tooth decay.
Another part of our body that is often taken for granted is our skin. Often this important part of the human body is counted on to provide protection and maintain the temperature of the body without being given a second thought. However, there may be ongoing damage being experienced by the skin on a daily basis that ultimately may lead to skin disease.
Therefore, it is important to provide skin care. Two primary ways of providing natural skin care fall into two categories. Those categories include exterior care and internal care of the skin.
External Natural Skin Care
There are two specific ways that an individual can provide natural skin care for the exterior part of their skin. Those two specific ways are through the exfoliation process and by applying quality lotions or creams.
Exfoliation is a process in which the individual takes a dry brush and lightly scrubs their skin. This is an important process because the skin is always reproducing itself and therefore dense skin remains on the surface. This procedure can be done with a soft bristle brush made of natural material.
By lightly scrubbing the skin dead skin is dislodged. This in turn keeps the pores of the skin unclogged which reduces the buildup of oil in the pores. In addition to stimulating the skin, this exfoliating process stimulates the circulation of blood and the lymph system.
It is best to conduct this natural skin care process prior to the morning shower. In that way the loosened skin can be washed away.
One additional way of providing a natural skin care solution to this important organ of the body is by restoring some of the natural features of skin. For example, if an individual's skin is dry and flaky a quality skin moisturizer can be applied to help restore some of the moisture that has been lost. In addition, as the body begins to age it loses some of its elasticity. This is to the fact that collagen levels of the skin are reduced. To help minimize this loss of collagen and subsequent wrinkling, natural skin care products can be applied.
Internal Natural Skin Care
As part of caring for the skin externally, it is also important to care for the skin internally. This internal natural skin care can be accomplished through one's diet.
The first critical part of a diet to produce healthy skin is through the drinking of proper amounts of water. Water not only helps to hydrate the body but helps to eliminate waste products. This is accomplished by flushing the kidneys with the proper amounts of water as well as maintaining the right digestive balance. Specifically, insufficient amounts of water can cause constipation. Constipation is an in balance of the digestive system which retains waste products within the body. This retention of waste products ultimately affects the health of the skin.
Other important features of a quality diet that can help aid in natural skin care is a diet rich in fiber. This important diet component aids the digestive system and helps in the elimination of waste products.
One other important dietary item that should be found in a person's healthy eating should be the ingestion of good fats. This is because these good fats aid in the reproduction of cells and assist in the production of hormones and essential body chemicals. Both the reproduction of cells and assistance of the production of hormones and chemicals contribute to healthy skin.
Internal And External Communications
Usually whenever we think about the customer services first thought that comes in our minds are the employees serving the customers over a counter or over the phone. If we to put customer services under a magnifying glass then we would know that customer services is taking place within the organization as well. Here I am referring to the fact that how well your staff is serving your customers ?Departments, Customer Service employees, Vendors, Consultants etc.?
While companies have allocated a huge budget for the external Customer Service in order to retain the external customers a little focus is given to the poor internal Customer Services and their satisfaction. If the internal Customer Service is not up to standard the effect of this will reach your customers very soon. For improving this, what we need to do is that your internal Customer Service should be aligned with your company's external focus on Customer Service.
You might say that this does not matter much. But believe me it all counts. Now to be more precise the internal Customer Service refers to the Services given to your other staff within the organizations in terms of your quality of work environment, communication, motivation, training needs, growth etc.
Here what is required is your appropriate action in understanding their issues, how well you understand their training needs in whatever work they are doing. How well you are trying to solve the problems of your staff. Furthermore, how much ease the staff feel in directly communicating the issues or concerns to the management for its timely resolution. Sometimes the staff might not bring their issues or concerns into your attention due to one reason or the other, which will eventually result in creation of a big problem which could have easily be resolved if it would have been communicated to you earlier.
In corporate culture as a Head of a Company you will find yourself to be in middle of wars between different departments. Marketing fighting with Finance, Finance cursing marketing, Sales blaming Customer Service and the list of rivalry goes on. What we need to do it is to have a common platform and rapid and constant communication with all concerned to keep everyone on the same page. Basically, we are all concerned about the finished product. But at subjective level we have our apprehensions.
First we have to resolve the internal disputes and create and win-win situation for everyone. We can do this by creating responsiveness, effective organizational communication, transparency, and a visualization of fulfillment of internal Customer Service.
Now how to align the internal Customer Service with the external Customer Service here are some guidelines.
1.Employees should have sufficient knowledge of what they are explaining to the customer in professional manner, if this is not done it will give an amateurish impression of your organization and customer will lose confidence in your company and its product and services.
2.Employees should never pass on the blame within the organization to some other department's employees. This will give an impression that the internal staff is not getting along each other.
3.Employees from different departments should be given an opportunity to build bridges between each other through cross trainings, joint gatherings and parties etc.
4.If there is an issue which involves delay. Then, the concerned department should have proper communication about the time frame of the issue resolution and what are the reasons of holdup. Sometimes the departments might think that it's not relevant to reveal any information. But on the contrary it is vital that all the concerned should have basic idea about the problem so they could guide the customer accordingly with confidence.
5.Effective motivational techniques should be employed for the satisfaction of the internal employees which will intern leave ripple effect in provision of the extra ordinary external Customer Service.
Now if we consider paying sufficient attention to the internal Customer Service then would defiantly provide the best possible external Customer Service.
Syed Muzaffar Aqleem Tirmizi has sinced written about articles on various topics from Skin Care, Organizational and Public Speaking. Syed Muzaffar Aqleem Tirmizi is part of the operational management in leading cellular operator in Pakistan, specializing in providing training solutions for individuals, teams and organizations. He also specializes in training needs, analysis and mentori. Syed Muzaffar Aqleem Tirmizi's top article generates over 720 views. to your Favourites.
