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Limitations On Debt Collection

    View: 


This article is



intended to be a brief general guide only and should not be used or relied on

as
a complete or authoritative

source of legal information.


INSOLVENCY PROCEDURES

The insolvency procedures open to a creditor are a powerful

tool in recovering debts. Whether the debtor is a company or an individual, an

intelligent application of the insolvency rules can enable a creditor to obtain

payment of their debts without the need for protracted and costly litigation.

The insolvency rules can be used for a broad range of debts

exceeding ?750 provided that the debt is not genuinely disputed by the debtor.

Insolvency procedures however can be a high risk strategy and one needs to be

very careful in using these procedures. There are substantial adverse cost

consequences where the procedure is incorrectly used.

GUARANTEE

It is often the case that debts that are difficult to

collect from the debtor company are as a result of inadequate checks being made

as to the financial strength of the company when the contract was entered

into. It is therefore essential that you should check the credit rating of any

potential new customer or client and where there is concern as to the ability

of the company to make payment for goods or services supplied, then you should

obtain a guarantee either from a parent company of sufficient financial

standing or an individual to ensure performance of the contract.

 

It is essential that any guarantee is documented in writing

and clearly places the guarantor under a binding and contractual obligation to

meet the liabilities of the company or individual if they default in meeting

their contractual obligations. It is essential that the wording of the

guarantee is well drafted as the courts tend to construe the terms of a

guarantee strictly and will only find that there is a third party liability if

it is quite clear from the wording of the guarantee.

INTEREST

Where a debtor has failed to pay you monies for goods or

services supplied, it is normal to charge interest for late payment. Interest

can be charged either in accordance with your terms and conditions of business

provided your terms make provision for this or, alternatively, you can apply

the Late Payment of Commercial Debts (Interest) Act 1998 which allows you to

claim interest on overdue accounts. If the contract with the debtor predates

7th August 2002, then businesses that are eligible to charge interest can do so

at a rate of 8% above the Bank of England base rate that was in place on the

day the debt became overdue. For contracts dated on or after 7th August 2002,

all businesses can charge interest at a rate of 8% above the late payment

reference rate.

The Bank of England base rate on 31 December, is the "reference rate"

for debts becoming overdue between 1st January to 30th June each year.

The Bank of England base rate on 30 June, is the "reference rate" for

debts becoming overdue between 1st July to 31st December each year.

 

RETENTION OF TITLE

A well drafted set of terms and conditions of business will

include a retention of title clause. The effect of such a clause enables a

seller of goods to retain ownership of the goods supplied until payment has

been received in full. This can be of great value where the purchaser of the

goods supplied becomes insolvent.

There are various types of retention of title clauses but

the essence of a well drafted clause means that a seller will have added

protection in the event of failure by the purchaser to comply with their

contractual obligations and pay for the goods ordered. In particular where a

buyer subsequently goes into liquidation after acquiring stock which is subject

to a retention of title clause, then the seller of the goods may be able to

obtain the return of the goods notwithstanding the fact that the buyer has gone

into liquidation.

A carefully drafted retention of title clause is a powerful

tool to assert ownership rights and recover property. They can however be

complicated and need careful consideration.

TERMS AND CONDITIONS OF BUSINESS

One of the major reasons that clients have difficulty in

recovering their debts is because they either have inadequate terms and

conditions of business or they in fact fail to have any written terms and

conditions of business.

Although terms and conditions will vary from one business to

another and from one industry to another, certain key areas are common to all

businesses and need to be addressed in your terms and conditions. Your terms

and conditions should :-

- Ensure that the customer or client's details are correctly shown.

- Make clear whether you are dealing with an individual, a

partnership or a limited company.

- Set out what services or goods you will be supplying.

- Clarify when payment is due.

- Make provisions to protect you if for good reason you are unable

to supply the goods or services or only part deliver the goods or services or

if faulty goods or inadequate services are provided.

- Ensure that you retain ownership of goods until payment in full

is received.

- Make clear any additional charges that may be payable if the

customer or client fails to pay in accordance with the payment terms. In

particular the right to claim interest and the right to claim for collection

costs and solicitor's fees should be clearly set out in the terms and conditions.

- Ensure you comply with all statutory

requirements.

A well drafted set of terms and

conditions will make collection of a debt substantially easier.
Limitations On Debt Collection
People that are in debt are often scared of debt collectors, but in fact (unless you have borrowed money from a loan shark or the criminal underworld) they have very little to worry about. Debt collection protection laws exist in many countries (certainly in the UK) and actually give very little power to the debt collector and a lot of protection to the debtor.

The best idea if you are experiencing problems with debt collectors is to seek qualified advice since the range of rules per country/state are very complicated and depend on many factors. There are some general principles that apply to most debt collection protection laws:

1. Debt collection agencies are not allowed to harass debtors. Activities that constitute harassment vary from place to place but would typically include calling too frequently or at unusual hours.

2. Revealing the debtors situation to other people (employers etc.). Debt collection agencies are supposed to take all reasonable steps to ensure that their actions do not alert other people to the debtors situation. This would include speaking to your boss at work or someone that lives in your home.

3. Using abusive language. Deb collection agents have to deal with you in a professional manner. Petty insults and bad language are not tolerated.

4. Misrepresenting their powers or actions that they are going to take. Unfortunately debt collection agents will frequently imply that they are going to take money direct from your employer if you don't agree to pay them. This is completely untrue and illegal since they cannot do this without further legal action.

5. A debt collection agent that visits your home has no right to speak to you and no right to enter your home. In the UK it is only bailiffs that can sometimes do this, and even they have no right to force entry into your home in most cases.

6. I'm not sure whether this last point is against the rules (this site is only based on my personal experience) but beware of debt collection agents that try to get you to stop/reduce priority debt payments (mortgage, rent, food, tax, fines) to be able to pay them some money. Some will try because they don't really care what trouble you get into.

If you feel that any debt collection agent that you speak to has broken the rules then your first action (other than getting some professional debt advice) should be to write a letter to the collection agency involved stating what they have done and that you know that it is illegal. This will stop the activity in most cases, but if it does not then you really do need to get some qualified free debt advice.
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