If there is one thing I respect the GSM operatives in Nigeria for, it is their commitment to advertising. I remember how MTN totally captivated my children with their debut TV commercials. There was a particular TVC that featured ‘ordinary’ people while I could not easily link the characters with NTN’s ‘out-of-world’ tariffs.
Nigeria is a free society and the service providers cashed in on that. An interesting theme by MTN was ‘freedom.’ Freedom is synonymous with the absence of restraint; according to D.D. Raphael, a professor of Political Philosophy, a man is free in so far as he is not restrained from doing what he wants to do or what he would choose to do if he knew that he could. Choice in itself implies a kind of freedom because since it is the selection of one possibility among many others, more than one possibility must be open to us before we can be said to have a choice; as many as more than three service providers should have been simultaneously licensed to enable Nigerians to truly have a choice.
I started out with MTN so I would like to critique its Pay As You Go package vis-à-vis the concept of ‘freedom.’ Philosophical idealism is a metaphysical doctrine which holds that the mental or spiritual is real and that the material is not; it is called Idealism because it regards idea, the content and activity of the mind as the stuff of reality. According to the most influential school of Philosophical Idealists through its ethical theory of Self-Realization, the end of human life is to realize the ‘true’ or ‘higher’ self.
For the idealists, freedom must have a close connection with self-realization if freedom is to be of value. A man, according to them, is truly free when he has realized his true self. For most liberal thinkers, it is the deliberate actions of others that inhibit the liberty of the individual. The then-Econet’s ‘Libertie’ package amounted to hypocrisy as the least in that group forced a minimum of N5,000 from the subscriber’s account with the willing cooperation of his/her bank manager. I therefore could not understand the ‘liberty’ in that action.
The cases of ‘unfreedom’ that illuminate the liberal thinkers’ concept of the limits on liberty imposed by political and other authorities are imprisonment, slavery, severe restrictions on choice of consumer goods and any action deterred by a law backed by sanctions. According to Norman P. Barry, to be free to do something is not to be restrained, while to be able is to have the capacity, financial or otherwise to do something. This is a clear case of conceptual distinction between Liberty (not being restrained) and the conditions which make liberty worthwhile (affordability).
I was free to obtain an MTN line but could I afford to? There is a distinction between ‘freedom from’ and ‘freedom to.’ It is not merely the fact that an economically disadvantaged person who is not legally prevented from owning a mobile line enjoys only a derisory liberty, but that freedom itself requires positive action by the state. It is this reasoning that has been used to justify social legislation designed to increase the opportunities of individuals.
We should have started with as many service providers as possible so that tariffs would never have been high up there in the first place. The Nigerian state through its agent, NCC, could have made sure that the entry of GSM service providers did not come with exploitation. I recall the arrogance of most of the pioneer staff of the telecommunications companies as I tried to purchase a line.
At Econet one could not easily get past the receptionist, and if you did, you would meet marketing executives with headphones listening to music from their notebooks. I wondered what they were doing there if they did not even know the exact address of their ‘friendship’ centre along Awolowo Road, S.W. Ikoyi! And to imagine that this slip came from somebody I briefly mentored in advertising before the ‘cross-over!’ Meanwhile at the centre you had no privilege of owning an information leaflet talk less of brochure.
While MTN was customer-centric, Econet (sorry, Vodacom, nay, Vmobile- what a confused organization!) cut the picture of a disoriented organization. Today members of the Fourth Realm of the Estate are screaming that the company’s image-maker, an old acquaintance of mine, is not a model in PR! In their early marketing communication messages both MTN and Econet completely misunderstood ‘freedom’ and ‘liberty’ even as we were thoroughly exploited. We were enslaved because of our knack for materialism.
As I connected to MTN’s Pay As You Go, I was billed for calling an MTN number which gave me access to voice messages; I had to pay an extra set-up fee for me to have a calling line identity facility activated; I could not bar calls not even for a fee; for me to listen to what my call credit balance was, including access days left, I was billed; I needed to pay a special one-off set-up fee to have the call holding/call waiting facility activated on my phone; I paid while calling MTN customer service lines, etc. Where on earth was the freedom? Where was the liberty?
I was connected with a handset which MTN sold for N17, 500 while the same device sells for N6, 000 today! I bought my line for N20, 000 but today it sells for less than N500! All these changes occurred in a spate of four years! In annoyance, I bought another MTN line four months ago though I am not sure of what I want to do with it as I am yet to activate it. I actually used my MTN line for less than a year as I transferred it to my spouse; I have been on the Vmobile network ever since.
Globacom has since joined MTN, Vmobile and Mtel in the GSM race. I still believe that we should have more players in the telecommunications industry. Call tariffs are still high and services are frustratingly poor.
List Of Internet Service Providers In
Early in the 1950s, when the whole business of broadcasting was new, it was also a much more straightforward proposition than it is today. Considering the highly technological age of today, life back then must have been very different - with what we would now regard as bare essentials to deal with. Just think of it - this was a time before cable, home videos, Internet or satellites!
Growing complexity. However, with the advancement of technology, we now have a whole range of new applications. These days, we are confronted by the Internet, DVDs, personal video recorders or PVR and Video on Demand. Communication systems have made great advances with the advent of the Internet.
There has also been a transition to the creation of digital content, now considered an essential requirement for all new content. This change makes it possible to put the content to the best possible use for public convenience. The shift towards digital content has also served to improve efficiency.
Digital revolution. The extent to which the infrastructure of broadcasting and cable have shifted to digital formats is evident from the NBC Network Operations Center in New York which resembles a center for operations concerned with information technology with an abundance of video servers. The entire operation is monitored by servers as a result of which the previous requirement of a crew of 15 has been whittled down to just 3 technicians.
A program scheduled for airing in a short time is transferred in the form of a file to the Center over an exclusive data line just a few hours before show time. This symbolizes the move to ?Next Generation? systems where file servers are taking the place of videotapes.
The shift away from real time transmission of data from the network to the various stations is evident in this process. Apart from news bulletins and programs concerning public affairs, all other programs can now be preserved on servers, so that they can be broadcast as and when they are required.
Financial and other benefits. The digital transmission of data is catching on in a big way because the cost of storing data in digital formats has been dropping steadily, even as the processing power of computers is increasing alongside. The potential for greater compression of content has increased considerably, which makes it possible to deliver more content at higher speeds of transmission.
Apart from this, there are continuous improvements to the processes of cataloging, tracking and retrieving data.
Good news for the consumer. For the consumer, the very same factors of development in digital storage, the falling price of processing power, enhancements in the technology of compression and improved transmission speeds also have significant implications. Developments have included an increased bandwidth being available to homes by way of cable, wireless and DSL media. Data can also be transmitted at high speed over electrical circuits. The cost of packaged media such as DVDs is also falling rapidly.
All these developments have had the effect of clouding the distinctive features that characterize different kinds of media - such as the demarcation between computers and television sets; this is also true of cellular phones, PDAs, digital cameras and handheld gadgets for surfing the Net. It also applies to videogames and other similar forms of media.
Sweeping changes. As a consequence of all these innovations, there have been a number of changes in the extent to which the consumer can access content. The other factor that is changing is the extent to which content is moving from distributors to consumers.
Of late, such changes have popularized the TiVo Box, which is also known as a personal video recorder (PVR) or digital video recorder (DVR). It is this gadget that will allow the viewer to pause live telecasts, avoid commercials, search for programs that interest him or her and record them for use at their own convenience. This gadget also becomes ?aware? of the programs you would like to watch, recording them for you to review later.
Such gadgets have brought about major changes in lifestyle for people with differing needs and pressing commitments. Now the busy mom need no longer despair that she's going to miss her favorite programs because the kids need her attention. PVRs will also come to the aid of other people with little free time.
PVRs have forged ahead since they first became available and are now being integrated into cable and satellite set-top boxes as well as DVD players. Such integrated PVRs are far more in number than individual PVRs. With the rates for computer processing and storage falling steadily, consumers will probably appreciate the freedom to watch whatever they want as they please.
Cable operators join the fray. However, that is not the end of the story by any means. The issue is far more complicated than that - because the cable companies have a part to play here as well. They have entered the picture with video on demand services. This feature allows individual subscribers to monitor several hours of film and television viewing. In New England alone, there are about 9 million cable subscribers using Video on Demand. In the next few years, this figure could possibly reach anywhere between 20 and 30 million.
The amalgamation of technologies relating to visual media and data has been significant for the telecom industry, spawning applications such as IP and MPLS or multi protocol label switching, which are particularly important for service providers. With distinctions becoming less pronounced, operators and vendors are working towards improving efficiency and offering a better quality of service. Some vendors have gone to the extent of reorganizing their strategies and operators are considering integrating their operations.
Curious World....And that's not all - there's the issue of convergence between mobile and fixed line services as well. Competitors in the field may have the opportunity to make their mark by offering effective solutions as single entities. The potential for convergence puts the spotlight on the need for adaptability.
For example, mobile operators aiming to maximize their gains from 3G capabilities are considering setting up networks that can accommodate the requirements of multimedia applications. Some are trying to preserve ATM features in their networks.
Children who are being raised in this kind of environment must surely wonder why anyone would bother to wait for a program to show at a particular time. The implications of these developments for broadcasters are tremendous - it means that you'll be able to look up a program the way would have surfed the Net for content - and broadcasters will be quick to exploit the opportunity to create online services for the delivery of content to schools and homes on demand.
Both Yusuf Danesi & Glow Networks are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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