Wherever we go, or whatever are we do, we come across to different products or services that we need, in order to satisfy our needs. Our whole life is composed from many needs, from elementary, like food or clothing, leisure expenses, like coffee with friends or going to the cinema, until the large assets, like a car or a home. Every of these needs has its price. The product price is value of the product expressed in certain amount of money.
The purchasing is determined by our need and, of course, the amount of money that we posses. So what are the factors that determine what to spend money on? We have many needs, but our funds are limited. They are always limited. When we are buying we try to satisfy several needs. Firstly, we are satisfying the functional needs. "I am thirsty, I need a drink". But when we go to the grocery, there are a plenty of drinks, which one we will choose? From this point, people that came with basic functional need, called the thirst, are dividing into different segments, depend upon their preference. At this point some people will act according to their emotions, their will choose the branded beverage, since they consider that beverage as something that they deserve, regardless the price. Some other consumers will check the prices first and then choose the product optimal from perspective of price and quality.
It is obvious that people behave differently in the same situation. Everybody is looking for the product that is the best for him. This product needs to satisfy their needs. It needs to bring the biggest value for the shopper. This value is perceived differently from one shopper to the other, but basically, everybody is choosing the best value, represented as ratio between benefit and price.
VALUE = BENEFIT / PRICE
From this formula we see that more benefit that some product or service brings, the greater price can be applied. For example, what do you thing what would be the price of the Elixir of Youth? What benefit this product might bring? Imagine what the price could be?
From the other side, if the brand owner wants to increase the brand price, it must provide the greater value too. Otherwise, overpriced product could be de-valuated, since the price is greater than benefits that brings.
"The price is what you pay; the value is what you receive."
Author Unknown
What is the relation of price and the product?
Pricing is the sensitive marketing stage of every company. Pricing is not just financial part of commercialization, but it is also part of the marketing and sales strategy. Right pricing will have a direct implication to success of the product in the market. It will affect the sales, market share, revenue and profit. Shortly speaking, product needs to be profitable. Precondition for this is the optimal price.
Pricing also need to satisfy the retailer. The product needs to sells enough in order to justify investment of working capital, space dedicated in the outlet and it needs to have sustainable margin. So, the product needs to be profitable for retailer too.
Finally, the price of the product need to satisfy the consumer. The product needs to bring the right value for the money given.
How is the Price determined?
The pricing needs to fulfill the main business objectives, such as Profit, Turnover, Volume and Market Share. Basically, there are three types of pricing strategy:
* Cost pricing: Based on understanding of direct and indirect expenses, as well as break-even point.
* Competitor pricing is based relative to competitors.
* Value pricing is based on value perceived by market.
Decision of pricing strategy is not only matter of product pricing. All elements of Marketing Mix should be taken into consideration.
What is the Pricing Sensitivity?
If we decide to apply the different pricing for the same product in the identical market, the results will be different. If we collect data from these markets, we will see how the sales differs depend on the price change.
Simply, consumer's demand depends from the value perceived. If the price is higher than the value it brings, the demand and the sales volume will go down. For some products price will decline more or less proportional to price shift. This is the effect of Price Elasticity.
Pricing Elasticity in Different Channels
Although products sell at different volume when the price changes, still there are other factors that determine demand compared to the price. For example, when shopping in the discounter hypermarkets, most of the people check prices very carefully. Buying the beer 6-pack can be determined by the best price compared to the benefit perception. But the same shopper can go to the bar, after visiting the hypermarket, and order the same beer, but at the much higher price than in the grocery, without too much thinking.
Obviously, the price sensitivity of shoppers differs between the channels. The price elasticity tends to affects consumers less when they are shopping while driven by impulse and short-term need. On the other side, the shoppers are much more sensitive to price when shopping according to pre-defined shopping list.
Marketing And Pricing Strategy
In this highly competitive online marketplace, it can be difficult to persuade customers to buy from you when you offer a similar product to your opposition but with a higher price tag. And trying to beat competitors on price alone is a cut-throat business, very risky and not recommended. It attracts bargain hunters ready to defect to competitors for a better deal.
Using a value-pricing strategy is a better proposition because it attracts loyal customers. Why do customers buy designer-labelled clothes and luxury cars? Why are those items more expensive when they don't cost so much more to make? The answer lies in the perceived value. Value is not an inherent attribute of the product but it commands a higher price.
Customers do not buy features and benefits, they buy VALUE.
Value is subjective. Value is a benefit but a benefit is not necessarily of value to all customers.
For example, a vendor offers free installation and free updates for his software. Customer-A considers 'free installation' as 'value' because he has no technical knowledge and this will save him time and effort. Customer-B rates the free installation as 'nice to have' but the drawcard or 'value' is the free updates that will save him money in the long run. Customers do not assign value to the same benefits.
Behind value-pricing strategies there are a few important concepts:
- Customers are value conscious rather than price conscious e.g. some customers will pay extra for prompt delivery.
- Customers assign a personal value to a product or service e.g. a teenager is willing to pay a premium price for a concert performed by his idol.
- The selling price is based on customers' perceived value rather than on the vendor's costs e.g. an ebook costs less to produce than a paperback but readers will pay more for it because of the value placed on format and instant delivery.
When customers evaluate competing products, they are usually comparing value. To increase the value of your products, you can either add benefits or reduce the perceived risk factors rather than resorting to reducing your price.
Adding benefits
Value-added benefits do not replace comprehensive product information but are complimentary strategies to help converting website visitors into customers and giving you the competitive edge.
Try these value-pricing strategies:
- Special packaging e.g. recyclable containers, gift wrapping with card
- Package deals (for convenience) e.g. bundles, 'all inclusive' value pack
- Fulfilment options e.g. 'white glove' delivery service, instant download
- Payment options e.g. monthly and yearly plans
- Free training material e.g. online manual, video, audio
- Personalised service e.g. 'I oversee each account'
- Free product updates or refreshers (for courses)
- Bonus offers
- Certification e.g. licence, training certificate
Reducing perceived risks
For new customers, there is always an element of risk in purchasing from a new vendor, especially over the internet. These are examples of value-pricing strategies to boost confidence and credibility:
- A professionally designed website
- Free trials or samples
- Extended warranty option
- Free after-sales service
- Your credentials, length of time in business, list of important clients
- Guarantees of satisfaction "100% satisfaction guarantee"
- User-friendly privacy, security and refund policies
- Testimonials, endorsements, reviews
- Easy access with contact options e.g. toll free number, chat live.
Naturally, everyone loves value for money but does not necessarily want the cheapest option. What value do customers perceive in your product and how much are they willing to pay? Value comes at a price!
Next time you consider reducing your selling price, think value.
Both Laurus Nobilis & Henriette Martel are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Laurus Nobilis has sinced written about articles on various topics from Finances, Careers and Job Hunting and Strategic Planning. Laurus Nobilis has 11 years of experience in FMCG business. In 2007 he has started the web. Laurus Nobilis's top article generates over 12100 views. to your Favourites.
Compressed Image File Formats JPG files are the most common ones used by digital cameras to store compressed digital photos on memory cards and computer hard disks as they result in small file sizes and hardly any noticeable phot...