After a number of years of watching law firms fail and succeed, it is easy to see that there are definitely some do's and don't's that come with this business. There are a lot of jokes about lawyers being cutthroat in the courtroom, but what so many lawyers aren't aware of is how early this needs to start. If you are a small firm, I believe that you need to hustle twice as hard to get somewhere as the firms that are larger, but you'll find that you also have quite a few advantages as well. When you are looking marketing tips for small law firms, you'll find that there are a few things that you should remember.
First, keep in mind that your small size is going to be an asset in some very real ways. People see the larger firms and they see something that is large, doesn't have their best interests in mind and will end up charging them an arm and a leg just for being in the office. On the other hand, when they look at you, they'll see a small family setting. Even if you and your associates are not related at all, you'll find that you give an air of approachability.
There are several ways that you can emphasize this aspect. Make sure that you have someone who will visit with your clients looking for feedback. When you are a small firm, you can afford to give your clients a lot of one on one interaction, and you'll find that this goes a long way. The personal touch still counts for a lot, so make sure that you make the most of it. Ive seen firms that will do things like hold barbecues or cocktail parties and answer all of their clients questions in a very friendly and personable space.
When you are looking for marketing tips for small law firms, make sure that you capitalize on the fact that you are small and that you are fluid. If your client has needs that you usually don't cover, try to find a way to cover them. Make sure that you network with other small firms and that you can do referrals with ease and grace. You'll also find that a certain amount of your time needs to be spent “rainmaking,” or developing new customers. I've seen firms that will only work on rainmaking when they are painfully aware that they need it. If you are in a situation where you really need customers, you have done something wrong, so make sure that you don't get to this point
As a small law firm, there are simply somethings that you can't do. You can't handle every legal need that your client may need handled, but remember that your attitude should be that you want to help them get their problem solved. Take some time to make sure that you are in a good position to take advantage of these marketing tips for small law firms and make sure that you use them!
Marketing For Law Firms
Rafael and Marta are attorneys and work together in a law firm that practices family law. Like many lawyers, their practice involves representing individuals who need their services to solve a problem. They specialize in marketing to the Hispanic community. They make a good living but are not creating wealth through their business. Their story is the same as most lawyers. They bill by the hour and their income is therefore limited on a practical basis to the number of hours worked every week. Just as importantly, their income is also dependent on how many hours they work each week. If they don't work, they don't make any money. If they work less (or have less work available), they make less money. Likewise if they work more, they make more money.
Most of their clients come to them to solve a single problem and therefore represent a single transaction with little or no repeat business. That circumstance is an offshoot of the type of business that they are pursuing, family law. They focus on divorce work and most of their clients, thankfully are not repeat customers.
A constant challenge in their firm is acquiring new clients. Although both are the primary cogs in generating new business for the firm, they are also the primary cogs in the operation of their client attraction system. Like many other lawyers, they find that when they have time to market, they are able to fill their pipeline with new business. They then are tied up handling that new business and do not have time to market for new business.
They do the same thing that most attorneys in their situation do. They have a large yellow pages ad under the theory that people getting divorced will look to the yellow pages for a lawyer. What a great way to find a lawyer! Their ads look just about the same as every other lawyer's ad and are just as expensive.
They also get referrals from their friends and other lawyers. They have worked at developing relationships with the people who will come in contact with people at the time they are looking for a divorce lawyer. This system has worked fairly well and they have had a steady clientele for some time. They also have a very good reputation.
They still have a major problem. Being busy with clients all the time still is not getting them any type of financial independence. They do well but they cannot make enough extra money to truly create wealth.
Their business starts all over again every month. They find new clients, service the clients, pay the bills, and then start all over again. Marta has joked that she wished she had become a singer so that she could just cash her royalty checks and occasionally record new songs. There is no passive income in their law firm as it is structured.
Rafael is also concerned about their exit strategy. Although they are only in their early forties, they struggle with saving enough to provide for retirement. He has known far too many lawyers who could never quit. They lived well and had good income, far better than most people, but like most people, most of the income was spent on living well. So retirement is a question mark. He also wonders what will happen to the firm they have built. They have tried to hire new lawyers and train them. What they found was that they then had a third job as trainer, in addition to marketer and worker. As a result, they have not developed other attorneys who might become the purchasers of their practice as an exit strategy. There is another problem with that scenario in that the income of the practice is dependent upon their being at their desks or in court every day. The only thing they really have to sell is the income stream from their billable hours. Unless another lawyer buys the practice to gain access to their clients and billings (and takes over their desks and court appearances), there really is nothing to sell except their jobs. Their law firm, structured as it is, is not a business, it is really just two jobs. The market for selling jobs is very limited and not very lucrative.
They both know Diego who used to practice family law. He now works from his home, having closed his practice. Over lunch the other day, Diego told them that he had started a non-law business as his exit strategy part-time several years ago. He wanted an income stream that was not dependent on the number of hours that he worked and did not require him to fight with people every day. Curious about how that would work, they have scheduled another lunch with Diego to find out how an Hispanic attorney can start their own business and make more than they were making as a lawyer.
Both David Ledoux & are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
David Ledoux has sinced written about articles on various topics from Real Estate, Marketing Tips and Marketing. David Ledoux is an author, speaker, trainer and mentor to entrepreneurs. His newest report The Small Business Death Sentence can be downloaded for free at
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