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Marketing In A Down Economy

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It would be impossible to get away from the doom and gloom that may or may not be our current economic situation depending upon which station you watch or which blog you read. It's different for everyone. What we do know is that we all have two options: (1) quit or (2) press on. The question for many restaurants and bars is how do I stay alive, and in fact, grow my business in a down economy?



Here are 5 things you can do to market your restaurant in this economy:

(1) Evaluate What You're Spending Now on Restaurant Advertising.

Print advertising has been the mainstay of restaurant and bar advertising since the two began, and is difficult to determine value because it's largely based upon ?hope?. You hope the ad is written well, you hope the consumer picks up the paper, sees your ad and wants that steak sandwich combo platter RIGHT NOW. Evaluating your current print advertising is the first place you want to look to trim or redeploy costs. You might consider reducing the size of your ad from ? page to 1/8 of a page, but keep in mind the first rule of print advertising: you have to do it consistently and regularly, and you want to always be in the same place.

(2) Repeat Customer Cards

This isn't new, but in this economy consumers are always looking for a discount. Think about expanding, or implementing, a ?Repeat Customer Card?. It's not expensive, they're just business cards with checkboxes or punch holes. To reduce fraud, think about getting a little stamp made for $20 and have the hostess stamp the cards as your customers exit ? like validating parking. This also gives the hostess the opportunity to alert the customers about a happy hour or lunch special they might not be aware of.

When the customer has say 10 boxes checked, offer them a free entr'e of equal or lesser value, or free desert, or a percentage discount.

You could also go a step further and create ?Frequent Diner Cards? entitling the holder to a flat rate discount during your slower times ? for example: lunches or weeknight dinners. Put an expiration date on the card like 12/31/09 because the recession won't last forever!

(3) Turn Your Staff Into a Promotions Team

Your neighbors are your best potential customers, especially after last year's ?gas crisis? still has diners reeling about going out. Go traditional door hangers, but not just to the residential areas, don't forget about the lunch crowd in the corporate offices. Slam them with a coupon, or create your own ?lunch club? similar to your Customer Cards. Maybe even get creative with your staff, after all, it's in their best interest for you to stay in business and to pack out the restaurant. Incentive them with a ?code? on the back of your printed materials ? something like $1 for every coupon that comes back. Turn everyone on your payroll into a promotions person.

(4) Pool Your Resources

You can minimize your printing costs and promotional expense, and cover twice as much ground by ?partnering up? with your restaurant or bar neighbors. Think about printing on both sides of the ?paper? one side with your offer and one side with your ?competitors? ? split the cost and mobilize your new ?promotions teams?. Not everyone is going to want to eat at your restaurant every day of the week, but by partnering with your neighbor, you can double the number of eyeballs seeing your offer and create your own ?dining enclave?.

(5) Get Creative

You don't have to blow a lot of cash to put customers in seats. A little creativity can go along way. Think about playing with prix fixe menu with a creative name. Combine your inventory control goals with your sales goals. Offer sampler platters at half price during happy hour to drive in early evening business and ?brand? your signature dishes. If you have entertainment, find a niche. Everybody has jazz night, or the house band, find an underserved niche market for music or entertainment. Cover bands are great for this. Let the record companies promote your entertainment for you. If you've got 3 Michelin stars you might not want to have ?Headbanger Thursday?, but if you're cooking up comfort food and selling beer by the pitcher ? nothing beats a ?Grateful Dead Night? for loyal customers who party every night ? just make sure you've got some veggie dishes!

Just because the economy is in ?dire straights? doesn't mean it's time to close up shop. Rich Dad, Poor Dad author and guru Robert Kiyosaki recently commented ?Businesses that promote while other cut their ad budgets have a better chance of getting bigger?.even if the economy is shrinking?. Get creative, leverage your resources, pull your team together as a marketing team and you'll not only survive, but prevail regardless of what the pundits say on TV!
Marketing In A Down Economy
I was on the doing a paid phone consultation with one of my insurance agent clients the other day and we were talking about his insurance marketing when he told me- I always gain market share during a downturn in the economy.

I know, I know, go ahead and close your mouth before a fly goes in it. Does this guy have a magical insurance marketing machine that gives him the power to grow his insurance agency regardless of the economy? The answer is yes, but that is not what I want to talk to you about today.

I want to talk with you about this very important TRUTH. This guy has it right. Because A recession is not a time to panic, it is a time to advance your business.

If you want To use insurance marketing to Recession Proof Your Insurance book then the very first and foremost thing you must do is to have the proper mindset.

So the first mistake most insurance agents make is they do not realize that a recession is a normal business cycle.

The impending recession is not the first nor will it be the last one. But you must approach your insurance marketing with the mindset that sees that a recession is like a fire that starts small and grows or can be immediately extinguished or at least kept contained depending on several factors. And you can use your insurance marketing to offset some of those factors.

Think about this: All fires need oxygen to burn. And with every recession the media provides the oxygen to try to build the recessionary thinking, or in other words, the fire, that your scared client will feed on. So The more your client listens to the media the more they will believe the recession is impacting their lives and act accordingly. This is basic herd mentality that is a strong governing psychological trigger. You have to be smart enough to recognize that the media has an agenda when they fan the flames of the recession type of thinking.

So what can you do about it? You insurance marketing can do a lot. For example, be the person who is out there looking for positive things going on in the economy and share that information with your insureds. It is called being a good news merchant. Local information is most effective because that will resonate better with your clients.

But unfortunately along with the number one worst mistake most agents make in dealing with a recession, they also are quick to jump on board with the media and start spewing all the negativism associated with a recession.

Why is it critically important that you NOT follow this path? Because of this truth.

Most people including your clients are walking around looking for someone to lead them, to show them the way. And YOU must be the strong, loving hand they are seeking in a difficult time. And you communicate this via your insurance marketing.

Now, I am not saying that you have to be a Pollyanna everything is fine as long as you have a positive attitude. I am not saying that the recession is not real.

I am not a proponent of sticking my head in the sand and pretending that there are no concerns. Hogwash. There are some real concerns, but what I am saying is that the issues will not and should not negatively impact an insurance agency unless you choose not to effectively use your insurance marketing to communicate a counter balancing findings of good things going on in the economy and spreading the good news. Otherwise you are simply allowing your clients to believe and think that all there is going on in the world is the negative economic things spewed by the sensationalism driven media. You must focus your insurance marketing to not allow that to happen.

The reality is that people do not like to live in fear. They want confidence in the future, and they will be attracted to your insurance marketing if you show that confidence. In fact, the very fact that there is a recession coming when properly positioned should fuel an insurance agents growth in several ways.

I will cover mistakes 2 and 3 in Part 2 and Part 3 of this 3 part series.

I honestly hope you have found this information helpful and more importantly I hope you apply and implement the business lessons.
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Both Douglas Conlan & Peter Ryan are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Douglas Conlan has sinced written about articles on various topics from Travel and Leisure, Real Estate and Recreation and Sports. C. Douglas Conlan is a 19 year marketing veteran and partner in , a developer of innovative marketing strategies for restaurants, bars and nigh. Douglas Conlan's top article generates over 1900 views. to your Favourites.

Peter Ryan has sinced written about articles on various topics from Finances, Marketing and Auto Insurance. To get a PLUS The Bombshell Controversial Conspiracy Report that all of the insurance agents are talking about go to. Peter Ryan's top article generates over 9900 views. to your Favourites.
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