How do I know my order is confirmed?

After you click the place order button you are directed to a confirmation page that will give you order details including your order number.

How do I know what shipping option to select?

To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed. Orders outside the US do not have an option other than USPS Global Express Mail (EMS) and will take approx 10-14 days for delivery.Halloween is the spooky night of the spirits. Most of the traditional fancy dress costumes reflect this theme, with people taking on the roles of either supernatural beings (witches, demons etc) or occasionally as those who fight them (slayers, exorcists etc).

What forms of payment/credit cards do you accept?

We accept VISA, Mastercard through our Moneris payment gateway and PayPal payments. With Paypal you may also pay with AMEX, Discover and direct debits from your bank account with their Echeck feature.all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method.

When do I make payment?

Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments. If an item within your order sells out before your payment clears we will notify you.Once you have added all your items to the cart and are ready to checkout your credit card or PayPal information will be attained. Once the order is placed the payment is pre authorized only until the order is shipped. If you are placing an order with paypal, the payment is sent to us instantly unless you use their Echeck service which can take up to 10 days to clear. Inventory is not held for Echeck payments. If an item within your order sells out before your payment clears we will notify you.We do ship our products anywhere in the world. All shipments outside the continental US are sent USPS Global Express Mail (EMS).

How do I track my package?

checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers. Your order number should show up if you created your account before or during the checkout process. If you created an account after receiving an order confirmation, the status will not be available to you. We add tracking numbers to orders when they become available and tracking is also emailed to the address you provided when your package ships.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied you may return it. See our return policy for details.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method.

How do I search for Costumes?

There are two ways you can search for products. Navigate through the website to search by category. The second way is to use our search box. Type in a keyword or part number to have our shopping cart provide products that match that search term.Halloween is the spooky night of the spirits.