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No Bs Sales Success

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Sales professionals must create magnetic appeal to increase closing efficiency. Our present global environment creates numerous obstacles that polarize sales efforts, form the proliferation of the Internet to advanced media. Ironically, with the intrigue of technological miracles the foundation of sales success exists upon 10 principles. Since the beginning of trade, selling has not changed, nor have these laws. These principles as they have for centuries are the laws that attract numerous clients and create successful selling professionals.



The Law of Preparation

The best selling professionals are always prepared. Preparation denotes a voracious appetite for information. Productive professionals attract more clients when they read information and eventually convert this to client knowledge. The knowledge output provides client value in terms of competitiveness, productivity and even profitability. Value stems from reading newspapers, trade publications and conducting research. When clients determine from the value professionals provide they are more apt to conduct business and moreover, use them repeatidly. Finally, closing ratios increase when selling professionals anticipate client needs.

The Law of Selling Methodology

Sales training is critically important to all organizations. ES Research Group reveals that 90% of all sales training programs conducted for corporations result only in a 90-120 day increase in sales productivity and, as a result, fewer than 20% of companies realize any sustainable productivity gain that lasts beyond 12 months. In the United States alone over four billion dollars is spent per year on training selling professionals with two thirds of that money ear marked for one day training.

To be competitive, selling professionals must be competitive. It appears that taking the time to develop a training program does in fact pay tangible returns. Many companies think that sales training can help with the strategic account planning aspect of selling. More importantly is providing selling professionals with a methodology they adhere to and more importantly create attraction.

The Law of Value Proposition

Many professionals are quick to state what they do for a living. While not much is incorrect with this statement, the tendency forms stereotype. And, worse yet as an entrepreneur operating a business, one gets placed into a pool with competitors. One of the best assets for every selling professional is a value statement. Be mindful, this is not an elevator speech. This pithy statement ends the stereotype and focuses all attention completely on the prospective client. A value proposition is solutions based with all benefits focused on the consumer. Customer value propositions have become one of the most widely used terms in business markets. These simple statements enable selling professionals to articulate their company's position into useful terminology that engages the prospective client.

The Law of Referrals

Proper attraction involves referral acquisition. Professionals abhor asking for referrals! Business is driven by the ability to ask for new business. If clients are happy with your work they will willingly provide others with your value. The best way to seek referrals is when you are first engaged with the client and they are at an emotional high. More importantly you want to ask when you are in the account, since this is the best time to be top of mind.

The Law of the Decision Maker

Sales attraction is discovering the true economic buyer. 67% of selling professionals spend too much time with those that cannot make a decision. Sellers are often duped into the process because they do not ask the proper questions. Good detective work means asking the difficult questions. Selling professionals must be intelligent enough to know about the organization, the competition to conduct and intellectual conversation. Research has found that the title never denotes the economic buyer.

The Law of Value

True selling professionals endeavor to resolve client issues before the client understands the issue. They have a passion for converting products and services into value. In a recent interview with over 10,000 clients, they indicate their desire for sales professionals that can speak client language, understand the core issues and get to the heart of the matter expediently. Ask clients provocative questions that get them thinking about legacy, expectations and strategic direction.

The Law of Networking

Truly the best professionals constantly network. Selling professionals by nature require constant engagement with others to comprehend business trends and meet new opportunities. Admittedly, there exist a plethora of networking associations and organizations, choose those close to your location and aligned with your business. Review your local paper for functions that interest you and attend as a guest, but go! If you do not attend, your competitors are.

The Law of Desire

Successful professionals love challenges, are exceptional at overcoming adversity and love what they represent. They are never shy or non-conversant, and you can sense their spirit and their passion when they speak. Successful professionals have an aura of spirit, of love, of passion, of commitment in everything and anything that they do. The passion for assisting others is the fuel that bounds from failure to fortune.

The Law of Faith

Faith is a component of both passion and love. Faith is the ability to disavow the norms. Thomas Edison did not believe he failed he had faith to succeed. If Henry Ford, and Andrew Carnegie did not have faith our American business system would not be the supreme power it is. And if Abraham Lincoln did not have faith, African Americans would not be free and his name would not be associated with America's greatest president. In fact, faith was so imperative for Lincoln because his successes did not arrive until after his 40th birthday. Faith is one of the largest key components to the laws of selling attraction.

The Law of Success

Professionals have to breathe it, become it and yearn for it. Success does not come easy. The Reverend Dr. Martin Luther King jr. stated, Faith is taking the first step even when you don't see the whole staircase. Take the ladder of success one step at a time by seeing each step, living each step and appreciating each step.

Copyright (c) 2008 Drew Stevens PhD
No Bs Sales Success
1. New prospects are the lifeblood of a business.

2. Selling is a "Numbers Game." The more you contact, the more you close.

3. Without new prospects, all presenting and closing skills are worthless.

4. Getting sales people to prospect, rather than showing them how to prospect, is sales management's greatest challenge.

5. Eighty percent of new sales people, who terminate in Year 1, do so due to lack of prospecting activity.

6. Forty percent of veteran sales people experience one or more episodes of Call Reluctance severe enough to threaten their sales careers.

7. Assessment of existing willingness or reluctance to prospect is the starting point in improving sales productivity.

Aside from the issue of "fit" -- which has to do with whether or not a person is suited for a sales career in the first place -- prospecting is the most important behavioral variable that affects success in sales. However, prospecting is not about the "how to." My own experience in working with hundreds of successful and not-so-successful producers boils down to this simple truth: Prospecting is 80% motivation and 20% skill. Converting (i.e., presenting and closing) is 80% skill and 20% motivation. Conscious or unconscious resistance to prospecting for new business is a complex behavior that has many underlying roots.

In numerous research studies over the last two decades, psychologists studying successful sales behaviors have learned that skills and knowledge are the easier elements to identify and develop. Though essential for peak performance, they are by themselves not sufficient for breakthrough results. Skills and knowledge are the "tip of the iceberg" so to speak. The unseen structure below the waterline is more difficult to identify and develop. They are: (a) self-image, (b) traits, and (c) motives. These "submerged" attributes are actually the underlying characteristics that lead to longer-term success.

In our consulting and sales coaching practice, we generally acknowledge two key (interrelated) modes that govern sales success. The first variable is simply a person's "internal wiring." This is the "Strengths Profile" that characterizes how a person acts within a work/professional context. The second centers on prospecting behavior, which is equally identifiable and measurable. Prospecting reluctance can be reduced to three components: thoughts, feelings, and actions. Actions are generally accompanied by thoughts and feelings, which are in turn learned and/or genetically predisposed. For the most part, call reluctance usually involves learned negative emotions like fear. The good news is that it can also be unlearned and corrected -- some types easier than others to "cure."

These two "bookend" modes, Strengths and Sales Call Reluctance, provide a framework (i.e., the chassis) for selecting, developing and training sustainable and successful sales performance.

What are the roots of "sub-optimal prospecting" aka Sales Call Reluctance?

Psychologists studying successful sales performance have learned that skills and knowledge are the easier elements to identify and develop. Though necessary for top performance, they are by themselves not sufficient for breakthrough results. Skills and knowledge are the "tip of the iceberg" so to speak. The unseen structure below the waterline is more difficult to identify and develop. They are (a) self-image, (b) traits, and (c) motives. These "submerged" attributes are actually the underlying characteristics that lead to longer-term success.

While most people have a predisposition to one or more forms of prospecting reluctance, this does not mean that they are call reluctant. Sales call reluctance (SCR) is an "aggregation of emotion-based escape and avoidance behaviors particularly associated with the act of initiating first social contact." This concept was developed by Dudley and Goodson in the 1970's. They can be differentiated from broader concepts like social anxiety by the type, degree, onset and limited specific nature of the symptoms. Though environments differ significantly, success in sales invariably requires generating new business, translating into increased revenue.

Contact initiation with prospective buyers (and, in our business, professional referrals) is considered a core competency. Failure to prospect consistently and effectively for new business is the most cited reason for poor sales productivity. Studies linking call reluctance and outcome measures such as commission dollars have shown that contact initiation with prospective buyers, or lack thereof, can distinguish high and low sales producers with up to 73% accuracy. Other factors become equally critical, if not more important, once first contact is made. However, initiating contact with prospective buyers must occur - consistently - before sales can be made. This fact remains regardless of product sold, sales training provided, production incentives, sales support, or even market conditions. All of the above factors can be present, but if there is a call reluctance issue sales success will not be sustainable. In the early days of the reverse mortgage business, prospecting was not the limiting constraint. There was a lot of low hanging fruit, and it was relatively easy to "get to the kitchen table." Most successful people differentiated themselves with their kitchen table skills. Nowadays, the tide has turned. People who have an ingrained disciplined system that allows strong, consistent and ethically appropriate prospecting will survive the tough times ahead. Any effective training program to improve sales productivity begins with an accurate diagnosis. In our coaching interventions, we start with a much more comprehensive on-line assessment, which then becomes the blueprint for improving the skills and behavioral competencies around successful prospecting. Without effective identification and valid/reliable assessment, effective counter-measures cannot be introduced. Though sales call reluctance is a "normal" phenomenon present even in the best producers, research has shown that it is the single most important variable (i.e., the proverbial "weak link") in determining whether you are earning what you truly deserve.

Copyright (c) 2008 Monte Rose
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About Author
Both Drew Stevens & Monte Rose are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Drew Stevens has sinced written about articles on various topics from Telemarketing, Customer Service and Fundraising. Drew Stevens PhD assists organizations to dramatically accelerate business growth. He is the author of seven books including Split Second Selling and Split Second Customer Service and Little Book of Hope. Dr. Drew is a thought leader on sales and customer. Drew Stevens's top article generates over 90500 views. to your Favourites.

Monte Rose has sinced written about articles on various topics from . Monte Rose has personally trained and coached managers and producers during his tenure as salesman, manager, and head of a major national retail sales organization. An accomplished speaker and widely-quoted industry expert, he has appeared in financial pu. Monte Rose's top article generates over 480 views. to your Favourites.
Cakes And Pastries Recipes
And whats great with these small cakes is that the guests are given more variety in flavors. Compare one big cake with just one flavor against many small cakes of different flavors
 
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