In my clinical placement of community health nursing, I was placed in health center A. it is one of the biggest health centers in Nairobi with wide population coverage. On the first day we were dropped at around 0800hrs and all the doors were closed. Clients were pouring in one by one and within an hour the place was full. The staff had not arrived by this time. At around 0930hrs, the staff started arriving one by one including the one in charge of the health center. She welcomed us and told us she had been informed we were going there. She took us round the health center, including all the departments. We distributed ourselves to every room to get to know what happens. At 1000hrs I and my colleague were in the room ready to work. One nurse came in and greeted us and began to prepare the room. We informed her of our objectives and she was very welcoming and ready to work with us. We went to the reception where the clients were sitting. She took all the cards of the antenatal clients and told us to attend to those ones only and none coming in later or else they will be use to coming in late.
Analysis;
As organizational members cope with internal and external problems, they develop shared assumptions and norms of behavior that are taught to new members as the correct way to think, feel and act in relation to those problems (Daft, 2005).there are three types of organizational culture as identified by Cooke and Haffevry (1989) as cited by Marquis &Huston (2006). These include positive culture which is a constructive culture in which members are encouraged to interact with others and to approach tasks in a positive way that will help them meet there satisfactory needs. This culture is based on achievement, self actualization and encouragement of humanism and affirmative norms
The other two cultures are passive-aggressive and aggressive-defensive. In these cultures members interact in guarded and reactive ways and approach tasks in forceful ways to protect their status and security. These two cultures are based on approval, conventional, dependant and avoidance norms and oppositional, power, competitive and perfectionists? norms, respectively. In my case, the culture of the institution is more passive aggressive and aggressive defensive. It all starts with the leader who must take an active role in creating the kind of organizational culture tat will ensure success. According to Marquis & Huston (2006), success I building a new structure often requires new leadership and/or the assistance by the use of outside analysis. This applies in our situation where the leader is already entrenched in the culture and is hard to change her staff.
Culture also determines how the organization meets goals and deals with outsiders. The right cultural values can help the organization respond rapidly to customer needs or the moves of a competitor. Culture can encourage employee commitment to the core purpose of the organization, its specific goals and the basic means used to accomplish the goals (Daft, 2006).
Organizational Culture & Leadership
We want to be engaged in our work. We yearn for work that is enjoyable, meaningful and engaging. When we are engaged we are safer on the job, more productive and more willing and able to delight Customers.
It is for these basic reasons that organizational culture matters. It is the right thing for an organization to do - to think about the work environment, working relationships and “how we do things here.”
Focusing on building and sustaining an organizational culture is one way of showing that people are the organization's most valuable asset.
There are of course many other bottom line business reasons to focus on and build organizational culture. Here are seven of those reasons.
A strong culture is a talent-attractor. Your organizational culture is part of the package that prospective employees look at when assessing your organization. Gone are the days of selecting the person you want from a large eager pool. The talent market is tighter and those looking for a new organization are more selective than ever. The best people want more than a salary and good benefits. They want an environment they can enjoy and succeed in.
A strong culture is talent-retainer. How likely are people to stay if they have other options and don't love where they are? Your organizational culture is a key component of a person's desire to stay.
A strong culture engages people. People want to be engaged in their work. According to a Gallup survey at least 22 million American workers are extremely negative or “actively disengaged” – this loss of productivity is estimated to be worth between $250-$300 Billion annually. Your culture can engage people. Engagement creates greater productivity, which can impact profitability. Need I say more?
A strong culture creates energy and momentum. Build a culture that is vibrant and allows people to be valued and express themselves and you will create a very real energy. That positive energy will permeate the organization and create a new momentum for success. Energy is contagious and will build on itself, reinforcing the culture and the attractiveness of the organization.
A strong culture changes the view of “work.” Most people have a negative connotation of the word work. Work equals drudgery, 9-5, “the salt mine.” When you create a culture that is attractive, people's view of “going to work” will change. Would you rather see work as drudgery or a joy? Which do you think your employees would prefer? Which will lead to the best results?
A strong culture creates greater synergy. A strong culture brings people together. When people have the opportunity to (and are expected to) communicate and get to know each other better, they will find new connections. These connections will lead to new ideas and greater productivity - in other words, you will be creating synergy. Literally, 1 + 1 + right culture = more than 10. How is that for leverage?
A strong culture makes everyone more successful. Any one of the other six reasons should be reason enough to focus on organizational culture. But the bottom line is that an investment of time, talent and focus on organizational culture will give you all of the above benefits. Not only is creating a better culture a good thing to do for the human capital in the business, it makes good business sense too.
Hopefully this article has helped you see that time spent enhancing your organizational culture will be time wisely invested. Regardless of your current culture, it is never too late to enhance it and to begin creating the benefits described above.
Both Robert Ii Smith & Kevin Eikenberry are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Robert Ii Smith has sinced written about articles on various topics from Insurance, Financial Planning and Medicine. Robert Smith was born in New York in 1956. He has spent more than 12 years working as a professor at New York University. He is always fond of helping students with academic writing. Now he spends most of his time with his family and shares his experience. Robert Ii Smith's top article generates over 60500 views. to your Favourites.
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