To run a successful business you need to know the business. Many people like pizza and you may have a great pizza sauce recipe from your grandmother, but that does not mean you can run a successful pizza shop. Maybe your idea of making your own sauce is not realistic; maybe making it actually is more expensive then buying a sauce from a distributor in bulk. You may think now that your homemade sauce will bring you all sorts of business, but in the end people just want to shove something in their mouth and have it fast and cheap.
It is also important to hire a professional accountant to look after your money. A trusted accountant will make sure that your money is well looked out for and that all of your bill are being paid. Getting behind with payments can cause suppliers not to make deliveries of important supplies when needed and what good is a pizza shop with no cheese on a Saturday night.
Another important aspect to running a business is your employees. It does not matter if you run a small video store or a fortune 500 company, no business will succeed without good workers. Hiring people can be hard. If you hire someone you may need to trust them to be alone in your business and you need to know that you can trust this person not to steal.
I recommend that for at least the first 6 months you use someone you already know well and trust to watch the business when you can not be there. Then after 6 months you can begin to see who of your employees can be trusted to be in charge when you are not around.
Some people do not have what it takes to be the boss and if you are one of these people then you need to find a full time manager for your business immediately. You are going to have to hire and fire these people. When they want a day off and you have no one to cover that shift you are going to have to say no. if you are one of these non confrontational people you can not do the job yourself.
The most important thing there is to running a business is the people skills. If you run a business you are going to need customers, and if you are the boss then you are going to have to deal with the customer complaints. It does not matter what business you are in there will be someone who has a complaint. The key is to make the customer feel like you not only listened to his concern but that you are going to do something about it. Even if you do not correct the problem just for making the customer feel important they will come back to your shop and will tell their friends about you. This is what can make or break any business.
Organizational Structure Of A Business
Opening a business can be frustrating and rewarding all at the same time. Unfortunately many potentially successful businesseses close their doors because they are not prepared for handling all the issues that arise out of running a business. No matter what your reason for opening your business, you must be sure you are prepared to handle any crisis that may arise. In this article, I will give you some general tips to think about when opening a business.
Ø Research, research, research. Before I opened my business, I spent over a week finding whatever information that I could on being a Virtual Assistant. Much to my husband's happiness (or lack of), I printed every article I could find on the business of Virtual Assistance.
Ø Have a plan. You can have a formal business plan, or you can have an outline of what you plan for your business. My original business plan was written solely for my guidance purposes and it was 7 pages printed. It was informal, and referenced many of the articles I read. The plan helped guide me and keep me on track. Remember to be flexible, and change your plan when the need arises. No matter if you've been in business for 3 months or 10 years, figure out where is the next step your business is going, don't let it stagnate.
Ø Establish policies and procedures. How are you going to handle payment? Are you going to have a contract (I advise, YES)? How will you handle communication with a client? How do you plan to communicate project needs? What about payment, what forms will you accept? I could go on and on with questions you need to have answered BEFORE you open your doors to a client. I literally lost a client because I had not answered these questions, and rushed into business before thinking things through.
Ø Organization. Organization can make or break you. Are you able to find clients information or do you have to dig? Where will you put finished projects and projects you are working on? What will your filing system look like? Look at where you are working, and decide, how can I make this work for me?
Ø Time management. This is crucial to be successful. Create a schedule and stick to it. Get your family to respect your schedule if you work out of your home.
Ø Add new “niches”. Spice up your business and expand it for your clients by continuing to grow in the services you offer. As a former teacher, I learned very quickly that the degree was not the end of my learning. The profession changed day by day and year by year, so I was in “training” almost as much as my students were in class. The same is true for small businesses. Software changes, as well as client needs change. Are you open to these changes? Continually educate yourself through articles, classes, and talking with other professionals in your business.
Ø Most importantly, don't forget why you opened your own business. Whether it was to stay at home with your children, be your own boss, or do something you love, remember your reason when you become frustrated and want to give up.
Opening a new business is rewarding, exciting, and sometimes even fun. On the other hand, it can be frustrating, time consuming, and exhausting. In the end, the rewards outweigh the frustrations, so stick with your goals and dreams!
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