You spent all of this money on this stupid wireless internet router and cards and now the thing doesn't work! Just relax. Let's do some wireless internet troubleshooting to find out what is going on and maybe we can solve your problem and get you up and surfing in no time.



Buying The Right Stuff

Wireless internet troubleshooting begins in the store where you are buying your equipment. All wireless routers and wireless network cards do not magically work together. The first rule in wireless internet troubleshooting is to make sure your equipment is compatible. Wireless routers only work with certain types of wireless network cards and that information is always printed clearly on the box. So when you are matching up the wireless router you want with the wireless network cards make sure you check the boxes and make sure it will all work together. If you are unsure then ask a clerk for assistance. Wireless internet troubleshooting is easier to do when you buy the right equipment.

Firmware Updates

When you are wireless internet troubleshooting the first thing you look for is connections and plugs to make sure everything is plugged in correctly. Then you check the indicator lights to see if everything is operating correctly. Sometimes when you are wireless internet troubleshooting you will notice that your indicator lights will just click to off every once in a while. When you reboot everything it works fine for a little while and then it dies again.

This may be an indication that you need to update the firmware on your router. Firmware is a blast of commands that are sent to your router that update its internal brain and allow it to function properly. The easiest way to accomplish this is to simply call the manufacturer of your wireless router and have them walk you through the steps to update your firmware. Once you learn how to do it you can do it yourself and you should check for firmware updates at least once every three months.

Bad Modem

For some reason people refuse to believe that their internet provider has sent them a bad modem. Broadband modems are not perfect and they can go bad just like any other equipment. If you have tried everything else in your wireless internet troubleshooting then you may want to call your internet provider and have them check your modem. They can do that from their office and can tell you almost instantly if there is a problem. Broadband modems are like any other piece of electronic equipment in that they can fail too. So if you have tried everything else then do not rule out the broadband modem, call your provider and have them run a check.