IP & Data Security - Companies considering outsourcing their software development need to know and protect themselves against the risks related to the Intellectual propery violations as well as Data Security. In order to mitigate this risk, clients need to check with the vendors on steps that they will take to protect their IP and the sensitive data such as customer information, employee information, financial data and market research data. This should be done during the Vendor Selection process.Clients should ensure that selected vendor has the well documented Information Security Management (ISM) Policy. Vendors need to provide a dedicated project and data server to their clients with audit control access on all the servers. Client should check that the
Vendor’s facility is secured with smart card control access and vendor’s development team members have signed the Confidentiality agreements. In addition, the development contract should include clauses for Non-compete, Non-disclosure and non-solicitation.
Privacy And Data Security
One of the major disadvantages of offshore outsourcing is the fact that business companies are not sure if their business information is safe with their employees who are located indifferent countries. According to some studies, employees from different parts of the world have different ways of using and handling important business data. Different countries have different cultures and these cultures play a very important role in their information usage and handling.
For example, not all countries have the same level of data security measures. The United States gives high importance to network and data security to make sure that unauthorized people could not gain access to some of their important data and information. This is the same with other countries like France, Japan, and the United Kingdom. These are the leading countries that outsource services from other countries.
The problem is that the US outsources services from countries that don't give much importance to data security. These countries are usually not very concerned about worms, attacks, and other kinds of security threats. This could lead to a high risk of unauthorized data and information access. Some countries are not too tight when it comes to office security especially when the visitor is someone they know. They just let visitors hang around the office where they could easily see what the employees are working on by just looking at the computer monitor.
Another thing that could cause a threat to data security is the computer or laptop that foreign employees use to do the job. They will store the data or sensitive information in their computer or laptop that they also use for their personal function. Most freelancers nowadays use their computer at home or use their personal laptop so they could take their work at home. When other people ask to use their computer or laptop, then those people could easily access important data and information.
Employees from some countries have developed a habit of talking to their friends or family members about the things that keep them busy. They talk about the jobs they have accomplished and latest projects they are working on. If they are not careful enough, they could reveal some of the most important information that is meant to be confidential between the company and the employee.
To avoid these, companies must make sure that their employees know how to give high value and importance to data security. They must understand the companies? security guidelines and policies and they must strictly follow and adhere to it. Offshore outsourcing can be good for a business but companies just have to make sure that important business data and information will be revealed to anyone who has nothing to do with the company or the job to avoid any risks.
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